Parma Café

Dalia

5.0

Come here all the time with my friends, food of grea

Deacon

5.0

Panini of the month for the win! Also the truffle mayo with the fries is very good!

Lori-lee

5.0

was served by Guiliano! He was great! Very polite & friendly! Will definitely be going back the food was delicious & fresh

M

5.0

Cute resto with a great vibe & delicious chicken parm panini & the best fries & mayo
Love everything about Parma Laval xo

Pina

5.0

Good cafe with even better service. Giuliano gave excellent sandwich recommendations & clearly knows his job-confident, friendly, & spot on with his picks. The sandwich was fresh & well balanced. If you're unsure what to order, ask him. Definitely worth a visit.

Max

5.0

Nice desserts selection! My friends & I enjoy to meet there at night.

Zovian_

1.0

Disgusting Service
I've been to this café multiple times, but my last visit will absolutely be my last. The service was beyond disrespectful & honestly embarrassing to witness.

When I arrived to join my friend at our table (we were supposed to be three people, but she arrived first), I immediately felt something was off. They had seated her in a tight corner where barely two people could fit, sitting directly across from each other. A few minutes later, we noticed a nearby table being cleared & decided to move there once it was empty, something we've done before without issue.

That's when a staff member/manager (not sure who he thought he was) stormed over & told my friend,'No, no, you can't sit here. Go back to your place.' I understand cafés get busy, but there is absolutely no excuse for disrespect.

To make things worse, the table wasn't even being set for a group of three - it was for two people. Instead of calmly explaining the situation, this grown man chose to argue & shout in public at a younger woman. Truly shameful behavior. We weren't stealing seats, we weren't causing a scene, & we were leaving a clean table behind. Even if he owns the place, that does not give him the right to yell or belittle customers.

We decided to leave, at which point he continued making childish comments like babye under his breath & then kept arguing when confronted. Completely unprofessional. It was very clear he felt entitled to speak to us that way because we were'just girls.' Wrong move.

Moral of the story: get your act together. A grown man running or working in a café should know how to speak to people - especially paying customers. This place lacks basic respect & professionalism. Take your business elsewhere

Mick

5.0

Looking for a great café with friendly staff?
Parma Café Laval is the best option I can offer.
Service was amazing, my family & I were treated with kindness & respect throughout our whole experience.
The food was amazing & definitely worth it, I 100% recommend their panini's!!
Coffee was fresh & not expensive at all; I received a great quality coffee for a great price!
All in all no complaints, only good vibes & great times.

K

3.0

Overall speaking it's a nice place. It's a little too loud so you won't be able to have a decent conversation without using your' teacher's voice'!
However, the reason I'm writing this review is one of the manager's attitude. My friend & I arrived before the rest of us. As the place was jammed we sat at a smaller table. When one of the half round bunkers became available we proceeded to move there, only to have one of the managers ( I think) telling us we can't sit there unless we're 3 or 4 & that he will wait for the rest of us to arrive to offer us that seat!! I asked it's there a line up? Well, there was non. I mean we're not selfish ignorant customers, of course if a bigger group was waiting we wouldn't switch. There was NO line up if ppl to be seated. The bench just next to us had TWO people only. The one on the other side received TWO people without being shamed for. Our other friends arrived & we had our coffees & ( very sweet) cheesecake & left. But I won't ever go back. You don't want my business, it's absolutely fine with me & I'm sure you can't care less either. However, I thought customers deserve to know what kind of a treatment from the manager they might be getting.
Servers are fine & respectful. I'm not familiar with the whole management team but this guy ( a shorter Italian guy) definitely should attend some customer service courses.
' Customers is always right', that's how you run a business.
Cheers.

Yasmine

1.0

Je laisse normalement très rarement des avis, mais l'attitude du propriétaire m'a réellement outrée. Très gros manque d'hospitalité.

J'étais avec mon amie, nous étions deux & nous avons toutes les deux commandé & consommé comme n'importe quels clients. C'est seulement après avoir pris notre commande, & après avoir vu mon laptop ouvert, qu'on m'a clairement fait comprendre que je ne devais pas rester pour étudier & que je devais laisser ma place à d'autres clients. Je me suis sentie traitée comme un simple numéro plutôt que comme une cliente.

Si l'endroit n'est pas « study friendly », cela devrait être clairement indiqué dès le départ & communiqué avec respect. À ce stade, il faudrait aussi reconsidérer l'utilisation du mot « café » dans le nom de l'établissement, puisqu'on n'y retrouve ni l'accueil ni l'ambiance qu'on associe normalement à un café.