Amenities, services & more
Reviews for Ô Wok
Reviews often mention
thai(25) pad thai(17) chicken(15) fried rice(12) dumplings(10) général tao(9) recommend(9) dishes(8) rice(8) curry(8) ramen(7) fried(7)Our dishes were just amazing. Not sure why their rating is low. One thing I am sure is the foods are so great!
We had a very disappointing experience at Ôwok Mont-Tremblant.
During our visit, one of the waiter mixed up some of our plates by mistake. Instead of handling the situation professionally, another waiter reacted very rudely toward his colleague in front of us. It was uncomfortable to witness & created an unpleasant atmosphere at the table.
As for the food, the ramen was also disappointing. It honestly tasted like something that came from a supermarket rather than a freshly prepared dish from a restaurant.
Overall, the combination of poor service & food made this a bad experience for us. We hope the restaurant can improve both the quality of the food & the way staff interact with each other.
Got the Beef Pho. Taste like water & the meat is super dry. Lacks of flavors ruins this dish. Wouldn't recommend.
Deserves better than 3 stars. Food has flavour, pad thai was very good as well as the general Tao chicken. Service was good also.
After getting seated we waited over an hour for our food, during that time the server did not come to our table for at least 30 mins. When we finally got our food (3 of us ordered Pho) it was very bad, it had no flavor & the only way we could actually enjoy it was to dump soy sauce into it. Very bad service, very bad food. Would definitely not go again. Save your money.
Veg pad Thai is must try here. It was so delicious. Other dish that we tried was veg steamed momos which was okayish. The service was good. Ambience was nice initially. Then felt very crowded & congested. Overall, it was nice to try something new here.
Nous avons pris une soupe tonkinoise & un Général Tao, à environ 30 $ chacun, la soupe au boeuf avait des écailles de crevettes ! Dangereux pour quelqu'un d'allergique. La qualité n'était vraiment pas au rendez-vous pour le prix payé. Les plats manquaient de saveur & ne correspondaient pas à nos attentes. L'ambiance était très pressée, presque stressante, & l'attitude du service - difficile de dire si c'était le serveur ou le propriétaire - nous a fait sentir peu les bienvenus, ce qui a rendu l'expérience assez malaisante. Globalement, c'est un endroit que nous avons trouvé overrated & trop cher pour ce que c'est.
Very fun & welcoming. The food came quickly & it was very good. Definitely coming back!
Beau restaurant, ambiance super, décor chaleureux avec un service impeccable. Nourriture maison, excellent. De loin la meilleure cuisine asiatique que j'ai mangé depuis longtemps. Bravo!
Amazing, authentic Thai food. The service was excellent & the prices are spot on for the quality. Highly recommend!
After a long day skiing & wanted to relax with my friends, wasn't expecting to get pressured into a tip in front of the entire restaurant? I've heard of awkward situations but this felt incredibly awkward & set a very bad tone for the other customers around us, the manager physically stood in front of my friends & was very stuck up about the tip, listen the food was okay but this really checked off all my boxes to never step foot in another tremblant restaurant again 😂
Loved the food, drinks & vibe. Had Pad see ew, tempura shrimp & dumplings - all prepared to perfection!
We love all the yummy vegan options! Several items specifically list tofu but it can be added to many other dishes as well. Food was great & very ample portion sizes, should have split them! Great atmosphere with excellent service.
Very good both appetizers & meal. Server was super welcoming & food delicious. Would definitely recommended.
Extremely disappointing takeout experience. The pho was poorly prepared, with the noodles already mixed into the soup, making them completely soggy. By the time I got home, there was barely any broth left. The other dishes were not tasty, the fried rice was soggy, & the Tom Yum soup was very disappointing & tasteless. I was also told they only had beef pho available, even though chicken was clearly on the menu. Service was poor. Overall, the food quality & service were unacceptable, & I would not return or recommend this place.
After a long day of snowboarding, we decided to check out this small, cute looking restaurant. The aesthetics were actually really nice cozy, warm, & inviting. Unfortunately, that's where the positives ended.
From the moment we sat down, everything went downhill. We ordered our food & then waited & waited. I asked for lemon water, which didn't arrive until our main dishes finally came out. I went to check out the washrooms very lovely & took a photo at 4:00 p.m. We didn't receive our food until 6:45 p.m. That alone should say enough about how the night went.
To make matters worse, we were told they don't take reservations yet a large party of about 15 people arrived with a reservation & were clearly prioritized. Their food was prepared & sent out before ours, even though we had ordered well before they arrived. On top of that, the restaurant was prioritizing takeout & Uber Eats orders over dine-in guests, which only made the wait longer & more frustrating.
While all of this was happening, customers were being made to wait outside in the freezing cold, which was completely unacceptable, especially given how poorly the service was already being handled.
Inside, no one seemed to be in control. Staff were openly bickering with each other, nobody appeared approachable, & not a single friendly face was in sight. The manager was nowhere to be found. Instead, he sent a busser to take our order, which clearly reflected how poorly managed this place is. This was a Monday, not a busy weekend night.
When the food finally arrived, it was completely cold every dish. The fried rice tasted like it had simply been boiled, with no flavor or effort. For a restaurant charging premium prices, this level of quality was unacceptable.
When we brought our concerns to the manager, he wrote down that we would receive a gift receipt. At the bottom of that receipt, he wrote'no tip.' That was incredibly insulting. I work in the food industry myself & I always tip. In fact, the tip was already already included on the receipt, & I felt $45 was more than fair given the circumstances. Writing'no tip' felt petty & unprofessional.
I have never experienced such careless management, lack of accountability, & disregard for customers. The service was negligent, the food was disappointing, & the overall experience was shocking. I would never recommend this restaurant to anyone. This was an absolutely horrible night, & this place should not be charging the prices it does for this level of service.
A complete disappointment from start to finish.
If you love Jamie Oliver's Asian food recipes, this will be your to-go place.
You can recommend this restaurant for your enemy, I am sure they will regret deadly
