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Reviews for Ô Wok
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Display Allthai(25) pad thai(17) chicken(15) fried rice(12) dumplings(10) général tao(9) recommend(9) dishes(8) rice(8) curry(8) ramen(7) fried(7)Our dishes were just amazing. Not sure why their rating is low. One thing I am sure is the foods are so great!
We love all the yummy vegan options! Several items specifically list tofu but it can be added to many other dishes as well. Food was great & very ample portion sizes, should have split them! Great atmosphere with excellent service.
Extremely disappointing takeout experience. The pho was poorly prepared, with the noodles already mixed into the soup, making them completely soggy. By the time I got home, there was barely any broth left. The other dishes were not tasty, the fried rice was soggy, & the Tom Yum soup was very disappointing & tasteless. I was also told they only had beef pho available, even though chicken was clearly on the menu. Service was poor. Overall, the food quality & service were unacceptable, & I would not return or recommend this place.
After a long day of snowboarding, we decided to check out this small, cute looking restaurant. The aesthetics were actually really nice cozy, warm, & inviting. Unfortunately, that's where the positives ended.
From the moment we sat down, everything went downhill. We ordered our food & then waited & waited. I asked for lemon water, which didn't arrive until our main dishes finally came out. I went to check out the washrooms very lovely & took a photo at 4:00 p.m. We didn't receive our food until 6:45 p.m. That alone should say enough about how the night went.
To make matters worse, we were told they don't take reservations yet a large party of about 15 people arrived with a reservation & were clearly prioritized. Their food was prepared & sent out before ours, even though we had ordered well before they arrived. On top of that, the restaurant was prioritizing takeout & Uber Eats orders over dine-in guests, which only made the wait longer & more frustrating.
While all of this was happening, customers were being made to wait outside in the freezing cold, which was completely unacceptable, especially given how poorly the service was already being handled.
Inside, no one seemed to be in control. Staff were openly bickering with each other, nobody appeared approachable, & not a single friendly face was in sight. The manager was nowhere to be found. Instead, he sent a busser to take our order, which clearly reflected how poorly managed this place is. This was a Monday, not a busy weekend night.
When the food finally arrived, it was completely cold every dish. The fried rice tasted like it had simply been boiled, with no flavor or effort. For a restaurant charging premium prices, this level of quality was unacceptable.
When we brought our concerns to the manager, he wrote down that we would receive a gift receipt. At the bottom of that receipt, he wrote'no tip.' That was incredibly insulting. I work in the food industry myself & I always tip. In fact, the tip was already already included on the receipt, & I felt $45 was more than fair given the circumstances. Writing'no tip' felt petty & unprofessional.
I have never experienced such careless management, lack of accountability, & disregard for customers. The service was negligent, the food was disappointing, & the overall experience was shocking. I would never recommend this restaurant to anyone. This was an absolutely horrible night, & this place should not be charging the prices it does for this level of service.
A complete disappointment from start to finish.
Disappointing & Rushed Experience
Unfortunately, our visit was very disappointing. From the moment we sat down, we felt rushed while ordering, despite the restaurant having many empty tables & our visit lasting only about an hour. The waiter was impatient & came across as rude, especially when we asked questions related to my daughter's dietary restrictions, which should have been handled with more care & respect.
The food itself did not meet expectations. Mushrooms were served raw, the beef tartare was missing an egg yolk, & overall the dishes lacked flavor, which made the high prices even harder to justify.
To make matters worse, an extra beer was added to our check by mistake. While it was eventually removed, there was no apology, which felt unprofessional.
Between the rushed service, lack of attentiveness, food issues, & overpriced, underwhelming dishes, this experience fell far below what we expected. Sadly, I would not recommend this restaurant & will not come back there. I was there for family dinner & everyone were disappointment & spend $$$$. Avoid this place.
We didn't wait for the table which surprised me since every other restaurant was packed .We thought we hit the jackpot .Well….turned out that we waited for the food for 1 hour & 45 minutes & who knows how much longer it would've taken & we decided to leave. After a hour we only received our appetizers.
I wish I could comment on the main dishes but I can't since we didn't get the food but the appetizers were mediocre .
They had few tables downstairs & a 12 people party upstairs that they got their food after an hour & more of waiting .The waiter kept saying our it's next , 5 more min but 45 min later there was no food .If you are seated upstairs seems that they forget about you & prioritize the tables on the first floor . Not only after all of this, the food was very expensive for just a few appetizers & drinks.
They did not comp the appetizers & drinks but here we are with two kids at 8 pm looking for a place to eat in the village when everything it's booked during this time of the year & has a long wait. It's a place I will never go back & think twice before going in.
My husband & I look forward to coming here every time we come to Tremblant! The dumplings with peanut sauce are offside! We also enjoyed the red curry shrimp & chow mien dishes. Highly recommend!
The food was really poor & took over an hour to make. It was almost impressive how they took so long & withheld ALL flavor of the dishes. The drinks were fine but had no idea what I was drinking if I'm being honest. (See photo). The staff was nice enough in the beginning but then had to flag them down for my check 3 times. I would avoid this place at all costs.
It was great experience with food & services. All the server were so polite, friendly, very energetic & customer centric. I am super happy with delicious food, peanut sauce & dumplings sauce was super delicious. We ordered pad Thai, general thao chicken & chicken satay & dumplings 🥟 all the dishes were delicious. Very happy with Marjo. Thank you for the food & beautiful smile 😊highly recommend this place
Not the best spot for dining. The dishes are expensive & very plain tasting. The wonton soup, general Tao chicken & salmon tartare were not as good as we expected. Service was also mediocre - long wait time despite a pretty empty restaurant. Will not be returning.
During our Mont Tremblant vacation, we dined at this charming Thai restaurant that we visited twice. The restaurant boasts a friendly staff & serves delectable dishes with generous mains portion sizes. For our starters, we enjoyed spring rolls & dumplings, while our main courses included Pad Thai & Fried Rice. Among the main courses, the Fried Rice stood out as my favorite. I must say, I preferred the main courses over the starters. If you're looking for a Thai dining experience with warm hospitality & not so spicy delights, put this place on your list!
Very ordinary services & terrible food. The coco-thai soup has no taste beside being super spicy (way too much in fact), other dishes were not that great & one of person in our group had a General Tao chicken that must have been recycled from two days before as it was super sweet & really hard meat. Plus the bill came in as spicy as the coco-thai soup! Never again I will go eat there & this was a unanimous feeling at our table... Perhaps we were there on a bad day but clearly the food is not good enough for a place like Mont-Tremblant. People who gave a 5 stars to that place are probably friends with the management... We are eating in asian food place all the time & we can get better asian food in any shopping center food court than in this little restaurant!
*Other reviews were mentioning something about the frozen food, now that we think about it, it really tasted like frozen food big time! "Ö Yuk"! **Oh & I am French & still got the same crappy service as the other person posted below my comment so it's not about the language here but really about bad staff & terrible food!!
