Reviewers describe New City Gas as a top nightlife spot with a standout sound system, top-tier lighting, and an electric, party-ready atmosphere. Crowds can be very large, especially for sold-out shows, which makes coat check lines and entry tight and sometimes uncomfortable. The staff and security are frequently praised for professionalism, and VIP options are noted as helpful for smoother access and exits. DJ performances are a highlight with energy and variety, though a few nights feature repetitive sets or overruns. The venue hosts world-class acts and events, earning it a strong reputation in Montreal, while some reviews call for better crowd management and more comfortable seating or airflow. Overall, New City Gas delivers high production value and memorable nights, with the caveat that heavy crowds can impact comfort and movement.
Went to see Infected Mushroom with VIP tickets. No wait to get in, no wait for coat check entering & leaving the place. We asked a couple of questions to the staff not knowing where to go & everyone was very cordial with us. VIP area (2nd floor) was not crowded at all so it was extremely enjoyable. Show was insane! Only thing i would have appreciated is more flexibility on beer choices.
If you want to be treated terribly & spend a fortune on drinks, this is your place. Ordered two vodka cranberry drinks, total came to $44. The bartender girl handed me the machine & I selected 5% tip (it took her 10 seconds to make these…let's not normalize insane tips for someone just doing their job). She ripped the machine out of my hands, took the drinks off the counter, & said I MUST tip 18% & she will not give me my drinks if I don't tip 18%. I said tipping is voluntary isn't it? She said'no, if you don't tip 18% I need to pay for your drinks. If you aren't going to tip 18% I cannot give you these drinks'. Insanity.
To top it off, if you don't speak French, they'll overcharge you for everything & pretend it's the norm, including coat check!
Save your dignity & avoid this place.
Apr 8, 2026
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Webt for a concert last weekend. The speakers were extremely poorly calibrated; the music was just loud. 95db average, & all the highs & mids were washed out & crushed. Will never return to this venue for concerts. The only good thing was that it was clean, well organized & large bathrooms.
Worst venue ever, literally barred us from leaving then shoved a girl who was having a panic attack because she needed air, you're lucky the greasy cockroach scuttled off otherwise I can garuntee you would have had one less staff by the end of the night once that crowd got ahold of him
Nice place for the events, but a bad experience with the staff & security, bad behaviour & vibe. They can't answer you the questions kindly. My first time & the last
Went there yesterday & it was overly packed. The bouncers were nice & were doing their job properly. My issue was with the bartenders upstairs. Half of them barely pay attention to you & spend their time talking to each other while everyone is standing there waiting & watching them like it's a show.
My boyfriend & I waited a good five minutes for someone to serve us, while the bartender was just playing around & literally doing nothing. We then switched to another bartender, who added the tip herself without even giving us the option. Mind you, I always tip at least 18% at the bar, but having them add the tip themselves made me want to leave 0%. That is crazy.
When I asked her to give me the receipt from the machine, she then proceeded to hand me the wrong receipt so I would not see the tip she added. Overall, the experience was nice, but the bartenders were just awful & really made the night disappointing. We ended up spending a good $80 on shots for poor service & a horrible attitude. This place needs to review its staff.
Vraiment déçue. Nous sommes allés à un événement ce soir. Ça a pris plus d'une heure entre notre arrivée & le coat Check. En plus de ça, mis appart les serveurs, tous les autres employés sont rudes. On a consommé toute la nuit & une fois qu'on a pris nos manteaux on nous met à la porte. On voulait juste attendre notre uber à l'intérieur, au chaud, & un agent de sécurité passif-agressif nous force à sorti
I went there for the New Year's Eve event, & they clearly oversold it. The place was extremely crowded - I couldn't move or even dance. People were constantly squeezing past us. I eventually started feeling claustrophobic, had a panic attack, & had to leave.
When we went to get our coats, the crowd was so intense that I couldn't even reach the coat check or breathe properly. We decided to come back the next day to pick them up.
However, when we returned, the place was closed for the next two weeks. Their opening hours here were not updated, so we went there twice only to realize they were closed.
After two weeks, I finally went back with our coat check tickets & initials. They were only able to find one of our coats. They told me they would call me about the other one - but no one ever did. I called multiple times & sent emails, & no one responded. No one even apologized for losing my coat.
What is the point of paying for coat check if they're going to lose it? How was my coat given to someone else if they didn't have the ticket for it?
I'm extremely disappointed & will never go back.
Mar 15, 2026
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We went here last weekend for a show & it was a good experience. The audio quality is good, drinks are nice & the atmosphere is lively. Sometimes it gets too crowded but I can't complain. That means it is a popular place. Always down for some late night fun.
Yesterday was my first time visiting New City Gas, & I just want to share how wonderful our experience was.
My wife is pregnant, so we were a bit concerned about comfort & guidance when we arrived At the VIP entrance, there was an Asian Indian gentleman Abdul who truly made our night special. He kindly helped us with the coat check, patiently explained everything about the venue, & made sure we felt comfortable & welcomed.
His kindness, professionalism, & respectful attitude really stood out. It's rare to meet someone who goes the extra mile with such genuine care.
If you're seeing this, sir - thank you so much once again. We truly appreciate you. 🙏
Highly recommend the venue, especially because of amazing staff like him!
The bartender refused to serve me a glass of water after buying 110$ worth of drinks.
I was completely dehydrated & asked for a glass because I prefer to not hold a bottle while dancing, & i did not feel like chugging a whole bottle in 5 seconds. But she completely refused & she insisted that if want to drink water i should buy a bottle. Is this even legal? What a shame!
awful experience. one of the employee stole my friends cigarette pack & when we tried to ask for it back, he escalated the situation. he got his manager to kick us out for no reason & wouldn't let us go inside to get our jackets back, so i waited in feels like -30 degrees in a tank top for 20 minutes. i'm sick today :/ how is it fair that we got kicked after spending so much to be there, because the staff stole from us? will not be going back.
