Reviewers describe New City Gas as a top nightlife spot with a standout sound system, top-tier lighting, and an electric, party-ready atmosphere. Crowds can be very large, especially for sold-out shows, which makes coat check lines and entry tight and sometimes uncomfortable. The staff and security are frequently praised for professionalism, and VIP options are noted as helpful for smoother access and exits. DJ performances are a highlight with energy and variety, though a few nights feature repetitive sets or overruns. The venue hosts world-class acts and events, earning it a strong reputation in Montreal, while some reviews call for better crowd management and more comfortable seating or airflow. Overall, New City Gas delivers high production value and memorable nights, with the caveat that heavy crowds can impact comfort and movement.
Went there yesterday & it was overly packed. The bouncers were nice & were doing their job properly. My issue was with the bartenders upstairs. Half of them barely pay attention to you & spend their time talking to each other while everyone is standing there waiting & watching them like it's a show.
My boyfriend & I waited a good five minutes for someone to serve us, while the bartender was just playing around & literally doing nothing. We then switched to another bartender, who added the tip herself without even giving us the option. Mind you, I always tip at least 18% at the bar, but having them add the tip themselves made me want to leave 0%. That is crazy.
When I asked her to give me the receipt from the machine, she then proceeded to hand me the wrong receipt so I would not see the tip she added. Overall, the experience was nice, but the bartenders were just awful & really made the night disappointing. We ended up spending a good $80 on shots for poor service & a horrible attitude. This place needs to review its staff.
Vraiment déçue. Nous sommes allés à un événement ce soir. Ça a pris plus d'une heure entre notre arrivée & le coat Check. En plus de ça, mis appart les serveurs, tous les autres employés sont rudes. On a consommé toute la nuit & une fois qu'on a pris nos manteaux on nous met à la porte. On voulait juste attendre notre uber à l'intérieur, au chaud, & un agent de sécurité passif-agressif nous force à sorti
Mar 20, 2026
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I went there for the New Year's Eve event, & they clearly oversold it. The place was extremely crowded - I couldn't move or even dance. People were constantly squeezing past us. I eventually started feeling claustrophobic, had a panic attack, & had to leave.
When we went to get our coats, the crowd was so intense that I couldn't even reach the coat check or breathe properly. We decided to come back the next day to pick them up.
However, when we returned, the place was closed for the next two weeks. Their opening hours here were not updated, so we went there twice only to realize they were closed.
After two weeks, I finally went back with our coat check tickets & initials. They were only able to find one of our coats. They told me they would call me about the other one - but no one ever did. I called multiple times & sent emails, & no one responded. No one even apologized for losing my coat.
What is the point of paying for coat check if they're going to lose it? How was my coat given to someone else if they didn't have the ticket for it?
We went here last weekend for a show & it was a good experience. The audio quality is good, drinks are nice & the atmosphere is lively. Sometimes it gets too crowded but I can't complain. That means it is a popular place. Always down for some late night fun.
Yesterday was my first time visiting New City Gas, & I just want to share how wonderful our experience was.
My wife is pregnant, so we were a bit concerned about comfort & guidance when we arrived At the VIP entrance, there was an Asian Indian gentleman Abdul who truly made our night special. He kindly helped us with the coat check, patiently explained everything about the venue, & made sure we felt comfortable & welcomed.
His kindness, professionalism, & respectful attitude really stood out. It's rare to meet someone who goes the extra mile with such genuine care.
If you're seeing this, sir - thank you so much once again. We truly appreciate you. 🙏
Highly recommend the venue, especially because of amazing staff like him!
The bartender refused to serve me a glass of water after buying 110$ worth of drinks.
I was completely dehydrated & asked for a glass because I prefer to not hold a bottle while dancing, & i did not feel like chugging a whole bottle in 5 seconds. But she completely refused & she insisted that if want to drink water i should buy a bottle. Is this even legal? What a shame!
Feb 8, 2026
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awful experience. one of the employee stole my friends cigarette pack & when we tried to ask for it back, he escalated the situation. he got his manager to kick us out for no reason & wouldn't let us go inside to get our jackets back, so i waited in feels like -30 degrees in a tank top for 20 minutes. i'm sick today :/ how is it fair that we got kicked after spending so much to be there, because the staff stole from us? will not be going back.
Unreal experience at New City Gas! The production, sound system, & lighting are next level, & the atmosphere is unmatched. The crowd energy is amazing, & the venue is well organized despite how busy it gets.
Staff & security are professional, & everything runs smoothly. One of the best electronic music venues I've been to in Montreal, highly recommend!
Ma soirée au New City Gas a été extrêmement décevante. La serveuse a entré elle-même un pourboire sur l'appareil avant même de nous le remettre, sous prétexte que nous ne lui donnerions pas assez. Nous voulions pourtant choisir nous-mêmes le pourcentage. Elle a même insinué qu'on allait lui donner un mauvais tip.
De plus, la barmaid a tenu un commentaire déplacé : « Si vous n'avez pas d'argent, vous ne devriez pas sortir. » - ce qui est totalement inacceptable dans un contexte de service à la clientèle.
À cela s'ajoute le fait que des consommations ont été ajoutées à notre facture alors que nous ne les avions pas commandées. Finalement, il y a eu une situation problématique avec la réservation du booth, qui nous a coûté beaucoup plus que ce qui avait été prévu initialement.
Je ne recommande pas cet établissement, surtout pour un groupe qui s'attend à un minimum de respect & de transparence.
The absolutely worst venue in Montreal. They prioritize VIP line (of course) so the regular coat check (since they have only two workers for this line, takes literally a whole hour to move. I saw a security guy screaming at a girl & pushing her touching her everywhere while someone was peeing in a flower jar & they were doing nothing about it.
My first time was in 2013. To this day it is one of the greatest venues in the world.
Whether you're visiting or are a Montrealer this place is an absolute must destination to visit. The ambiance is incredible, sound system is uncontested as will be the memories.
So fortunate that I get to go now on a regular basis. I think the venue is only getting better with time. Definitely recommend!
One of my favourite venues for music events! The washroom stalls are nothing special, but there's a common fountain for everyone to wash their hands. It's really cool. It has 2 levels. The bottom level is like a lounge; it is not intimate. The top level is like a warehouse; high ceilings & more of space to dance. Only downside about this space is that it gets really crowded at sold out shows; this could also be because that oversell some shows. They need better crowd control.
