Napa Lounge

Angella

5.0

Excellent experience for a first-time international traveller. Originally chosen due to its proximity to Dorval Station, the bus & train schedule was such that we ended up using the hotel shuttle to go back to the airport, & then grab the bus from there to downtown Montreal.
Bilingual staff was wonderful & welcoming, from front desk, restaurant staff to kitchen staff. I even got friendly nods from housekeeping! The lobby was a simple elegance, the bar was cozy & dim. The restaurant doubled as the breakfast area & was brightly lit & well spaced.
The room had a Nespresso machine & two safes. A small, glass-fronted fridge completed in room utilities. Beds were comfortable, pillows were adequate. Plenty for drawers & shelf space for extended stays. Linens & towels replaced every third day, unless requested otherwise. The television was large & easily viewed while lounging in bed.
Room service was available, but the menu was downstairs. Something to add to the television information screen perhaps.
Breakfast changed daily, a welcome variety to the more common breakfast buffet of other hotels.
Guest laundry, pool & gym were in the SS or basement floor. Laundry soap available for purchase at the front desk. A little chilly downstairs, & every door was accessible only with a hotel room key card.

Marna

5.0

Great breakfast. Long wait for the shuttle because I guess we just missed the last one & the shuttle was super crowded. Good value stay.

Manu

5.0

My stay at the Fairfield Inn & Suites Montreal Airport was truly pleasant. From the moment I arrived, the customer service stood out-especially Jad at the front desk, who made the check-in process incredibly smooth & welcoming.

The amenities provided by the hotel were excellent & added a lot of value to the overall experience. The room was clean, comfortable, & well-equipped. I also appreciated the convenience of the airport shuttle & the quality of the breakfast options

Mike

3.0

Cons:

Receptionist not welcoming
Parking fee
No water bottles in mini fridge
Shower/bath needs an upgrade

Pros:

Breakfast included
Decent room

Jaleel

4.0

Big rooms! Good breakfast & parking.

Mariaprabhu

5.0

Wonderful stop if you have a long layover. Good breakfast. Jehu at the reception was awesome even at midnight & made our check-in such a pleasure.

Abdus

5.0

We loved the hotel. Good Breakfast choices.

via Other

5.0

We stayed here for two nights, originally planned as one, before flying out. This proved to be a great stay: polite, attentive staff, comfortable beds, good restaurant (with solid buffet breakfast), & ideally located to the airport with secure parking (& they comped us an extra day owing to a delay returning home). We would certainly stay here again if flying out from Montreal for sure.

Mike

5.0

The room was clean & well maintained, the hotel felt modern, & the breakfast in the morning was great. I felt the need to leave a review because of how amazing the staff was at the front desk & the restaurant. Their service truly couldn't have been any better. Thanks for a great stay!