Mont Éclair

Stuart

2.0

It's not with a light heart I write this. I bought a box of chocolates from here for valentines & I wasn't overly impressed. I found the place just by chance one day walking by as it's truly a beautiful shop with gorgeous éclairs. However, the box of chocolates I ordered wasn't ideal. First off the box it came in wasn't great. I wasn't expecting anything fancy but for the price I was hoping a simple but nice box. The box was a bit flimsy & felt cheap honestly. You can kinda of see the inside walls in the box are a bit crooked & there was markings on the inside of the box. As for the chocolates they're decent. I was hoping for some truly simple, classic, delicious local chocolates & they were pretty average.

All that being said, I'm very willing to change my mind & give it another chance. The ratings don't lie & so I'm sure maybe my choice wasn't the best or they were having an off day.

PS check out the 2nd & 3rd photo is that not one of the most beautiful things you've seen.

Response to comment:
I'm using Google translate to respond so I hope nothing was lost in translation. First & foremost I have absolute zero intention to harm your reputation, I have never heard of your chocolate shop before Valentine's Day & i am simply giving my honest thoughts on the product you are selling. My 2 star review is low & I will be honest it was on the border of being a 3 star experience. However, I'd like to respond to your critiques of my review. Firstly, if you actually read my review I name numerous positive aspects to my experience but as a whole I was not happy with my experience. Secondly, you say your boxes are high quality & built to protect the chocolates. They do protect the chocolates however they (in my opinion) not high quality & the box i received was flimsy & also dirty. Thirdly, you say that your chocolates are recognized for exceptional quality, ingredients, & a wide variety of flavours. I honestly don't doubt this but I think you're clearly forgetting the purpose of a review which is to review MY experience & MY opinion. You are correct in saying I chose the chocolates; I did but that doesn't mean I'm forced to enjoy the chocolates I chose.

I find it very concerning that you immediately think my suboptimal review is malicious in nature, it is not at all. I give plenty of 4 & 5 stars to quality restaurants. Your chocolates were expensive, had a sub par packaging, & average flavour. This is all my opinion, that being said I hope you take this as constructive feedback & I'd happily give your chocolates another go. Please remember what my review is meant to be & maybe I'll see you guys next Valentine's Day 😉.

5 mars 2025

sur Google

Sara

5.0

On a acheté différents éclairs & des chocolats, en plus d'être beaux ils sont très bons. La personne qui nous a servi est souriante & à l'écoute. Bravo !

30 déc. 2024

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Mohammadali

5.0

They are very welcoming! Although we arrived here last minute on Dec 24th, they welcomed us warmly! The space is cozy, & their pastries & chocolates are delicious

24 déc. 2024

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Joanna

5.0

Ouaiouille ! Trop délicieux ! Nous avons mangé 2 éclairs sur place - un au fruit de passion, l'autre aux noisettes. Belle petite table devant la vitrine donnant sur Mt Royal. Puis nous avons acheté une boîte de 25 chocolats - un de chaque saveur comme cadeau. Très bon aussi. En plus, ceux qui travaillent là sont super chaleureux.

23 déc. 2024

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H

5.0

Franchement bravo , c'est tres bon que ca soit les eclairs ou le chocolat dubai un delice!!

1 nov. 2024

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Anna

5.0

The place is very French & charming 🇫🇷 👌 The lady - Yasmin, was extremely nice 🥰 I love how they designed all eclairs, chocolates etc. Coffee served in those colorful cups, giving you an additional French & cozy feeling, & it was delicious ☕️😋. Love everything in this caffè. It's like a little French in Canada 💙🤍❤️ I wish we had something like this in NY.

10 oct. 2024

sur Google

Guide

5.0

Cela fait plusieurs fois que je passe commande auprès de Mont Éclair, & comment vous dire que ce sont les meilleurs éclairs de Montreal. Les éclairs sont toujours à la hauteur de mes espérances, ils sont frais & savoureux. Mention spéciale pour celui au praliné/noisette qui est délicieux. J'ai eu le droit à une petite dégustation la dernière fois pour l'anniversaire de ma femme & une petite boîte de chocolat offerte. Merci à l'équipe Mont clair pour leur professionnalisme & leur sympathie. Une superbe adresse à connaître, je recommande 👍

17 août 2024

sur Google

Moorish

5.0

Nice spot with some of your not everyday eclairs like timarissu eclair & some of the classic ones such as chocolate eclair👍👍

29 juil. 2024

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Daniel

2.0

Expensive luxury chocolates served with disdain & impatience. 🥴 Maybe I should've gone with a dessert.

24 juil. 2024

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Martha

5.0

Awesome éclairs & nice selection of handmade nut creams & fruit jams. 6,10$ per éclair before taxes - not bad for a good quality dessert! They make great hot chocolates with a real chocolate base (& not cacao powder). Lady at cash was lovely & knew her products.

10 juin 2024

sur Google

Benoît

3.0

I'll preface by saying I'm a sucker for pretty & sugary things, & as a Belgian, chocolate is a cultural sensitivity for me. My girlfriend & I visited this store on Saturday & we ended up paying 35,98$ before tip for 2 éclairs & 9 chocolates. The vendor was extremely enthusiastic about the quality of their raw materials ('we used the best chocolate'), but after tasting them at home, we were quite dissapointed. It's not so much the quality, as it is the value-price balance. At this price point, I want to be wowed, which wasn't the case. The éclairs were nice, but nothing to rave about, but the real hurt was the 9 tiny chocolates (which, if my math is right - amount to nearly 2$ a piece?). I'm used to fine chocolates, & if I compare this to say Marcolini, this is not worth the price. Sorry to say, but I would advice you review your pricing accordingly - at this point, you get more value (& similar, if not better) quality in other nearby pastry shops.

11 mars 2024

sur Google

Amine

5.0

J'ai goûté hier les meilleurs éclair de Montréal. Tous les chocolats & pâtisseries sont finement travaillés, & le personnel est extrêmement chaleureux.

27 déc. 2023

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David

5.0

Merveilleuse boutique d éclairs & de chocolats maison Tout y est extraordinairement très bon rapport qualité prix excellent service a la clientèle parfait & d'une grande gentillesse comme on en trouve plus à montréal allez y ça vaut le détour Bravo

24 déc. 2023

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Samuel

5.0

Vraiment pour Montréal un excellent endroit. Un produit décliné en plusieurs saveurs. Trois tables de disponibles pour manger sur place assez petit mais très confortable surtout que le personnel est très agréable. Il y a aussi des macarons & chocolats sue je n'ai pas goûté. J'ai apprécié le fait qu'il y ait de nouvelles saveurs selon la période. Mon préféré l'éclair praliné noisette car un excellent équilibre. Tout ce que j'aime, la maîtrise d'un produit.

11 déc. 2023

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Claudie

5.0

L'éclair aux fruits de la passion & le chocolat chaud étaient excellents!

29 oct. 2023

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