Taken together, reviews describe Mamie Clafoutis as an artisanal bakery with outstanding pastries and breads, especially croissants and the Oh Mon Dieu croissant, along with fresh, flavorful items like cannelés and kouign amann; the coffee experience is noted for a distinctive machine, though some say the latte is average. The interior is repeatedly described as beautiful and warm, yet several readers lament a renovation that shifted to a self serve, automated model that can feel impersonal and supermarket like, with less human interaction. Prices are seen as high by some and worth it for the quality by others, while a few miss the old emphasis on the counter, welcome service, and in house preparation. Convenience remains a theme with self checkouts, a wide pastry selection, and options to takeout or dine in upstairs, though seating can be limited in some locations. Overall the pastries are consistently praised and the bakery remains a must stop for many, but the experience has become polarized as efficiency and modern design gained prominence at the expense of the warm, neighborhood atmosphere.
This is the most high tech bakery with the worst holiday communication ever. How is it that they have scan & self checkout but they can't take orders by phone or by website or communicate holiday hours? Absolutely ridiculous. I tried paying a courier to go in & ask because I wasn't in town at the time, & they refused to answer his questions because they were'too busy'!
Dec 23, 2025
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A truly artisanal boulangerie & pâtisserie with a unique charm. The decorations are beautiful, & the interior design is warm & inviting. The breads & confectionery are always fresh, carefully made, & full of flavor. The creative coffee machine adds a special touch to the experience. The attendant is friendly & welcoming, making each visit pleasant. A unique bakery that stands out & is well worth a stop.
i can't stomach giving this bakery less than 2 stars, because it once held a special place in my heart. I was so excited to see what the renovation would be, especially after seeing the concept art of tables & chairs & a cafe-esque setup, i thought that FIANLLY there would be a good bakery to sit at & read & have a couple pastries at in the neighborhood (seriously, you were the best pastries around!) & after so many months i have been absolutely gutted by just how soulless my favourite bakery now is. looking over the reviews, i don't have much to add to what several others have said. the sanitized & ultramodern look are a complete turn off from the vibrant place it was, & even the interesting ideas in the concept art. what happened? i used to come here to grab a coffee before work. sometimes, there was a line & i got anxious thinking my order of one coffee wouldn't be quick enough because of the line. i understand part of the design has been to allow people in my situation to speed through. well, i can say confidently i would give anything to wait in that line again. this empty & depressing place (i'm sorry, the decor is cute but it is a far cry from the homey-ness of the old place) is not worth the streamlining. i understand from the other replies that the business needed a redesign. & i was on board! i was looking forward to it. but this... this was plain murder. i have no interest in trying to pay with my phone. i don't want to use what looks like the same machine as they have in a 7/11 to make coffee. hell, just having a couple carafes of drip would be better than a glorified kurig. the single employee who was there kind of awkwardly staring at me screamed volumes that no one quite knows what the flow is supposed to be here. no shame to him, if i were in his shoes i would avoid contact with customers too! rather, the design of this place being self-serve means employees will feel it is a hassle to help people. because customer service is always a hassle (i work in the field), but normally it is necessary & the ice is easily broken. not here. it's cold, there's no seating, & honestly, i want to cry because of the beautiful bakery my neighborhood has lost. i'm sorry you felt that this was necessary. i don't know your business. i can only hope that other bakeries do not follow on in your footsteps. this... sucks. :(
This is my first time visiting the bakery & it was an amazing experience. I walked in & felt like I was in a hallmark movie. The music was great, layout was perfect & the food is delicious. Our moods immediately got better after being in there. My friends & I talked about it how amazing it was our entire walk home. I will absolutely visit it again & recommend it to everyone who comes to Montréal!
Nov 24, 2024
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Disappointing Renovation I used to love Mamie Clafoutis & visited often to buy their delicious products, but the recent renovation is incredibly disappointing. The bakery now feels more like a cold, corporate market than the warm, inviting bakery it once was. The new environment lacks charm & personality, making it unappealing to shop there. It no longer feels like a place where you can enjoy authentic baked goods-just a market selling bakery items. Sadly, I won't be returning.
It's strange that them seemed to spend a lot of time transforming the place from a comfortable local bakery to an impersonal, cold & corporate look. It might be influenced by nostalgia but I feel that the food has suffered from it as well.
I used to love going to this place because of its traditional bakery vibe, service & fresh goods. In the new design it offers less plastic free options & more unhygienic practices (serve yourself) & who needs less human interaction & more apps What I used to go for though: THE BEST GLUTEN-SENSITIVE BUCKWHEAT SOURDOUGH BREAD in Montreal - is no longer available! This (sarrasin) Mamiche d'Antan' is the most digestible bread for those sensitive to gluten - that actually acts & tastes like wheat bread (& I have tried many). But it seems the options are reduced, the goods appear less fresh - more refrigerated (maybe because of the set up). It is fancy looking yes but less warm & full of good smells (what you want with a bakery). I would not recommend this outlet to others now. Sorry but I don't think any amount of reviews will undo the money already spent in this direction:-( wish you had consulted your clients in your makeover!
Oct 22, 2024
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Went into the newly renovated store & it was an amazing experience. Store is super modern, filled with helpful smiling employees, & lovely delicious pastries. Had the best cinnamon roll of my life & some gorgeous milk bread. The experience was smooth & prices are great for the amazing quality. Young female employee with brown hair was exceptionally helpful & kind. Will definitely revisit & encourage all to do the same so they can try delectable baked goods in an exceptional atmosphere. Bakery of the FUTURE!!!
Disappointed in the changes. I think the renovations are well done but the concept is not great. It doesn't have the authentic bakery feel that it used to have. Why change something that wasn't broken? The pastry & bread products are the same & are still delicious at least. However, the coffee bar is a terrible idea. You press a button & your coffee comes out of a tap. It does not taste as good as it used to. Why am I paying this much for lower quality? There's only one size available & it doesn't even fill up the cup. You cannot replace a good espresso machine & barista with an automatic coffee machine. Also, what happened to the nice sitting area? It just feels like they don't want you to stay long. Suggestions: Perhaps have a couple check out stations as an option. This will allow customers to browse around & still interact with staff - similarly to a small grocery store. Replace the automatic coffee machine with a coffee bar, where a barista is working & making fresh coffee using a real espresso machine.
I miss the old setup 😐, the new setup feels like you are getting bakery items from a production line. It dosent have the local bakery vibe anymore. Food quality was same I always thought that the price is 20% more than it should have. If you are visiting Montreal for few days then I will not recommend this bakery anymore. Oh & after this renovation I saw the croissants are looking weird & the boxed cake slice do not have its corners (I mean why). If you are going then have a Mamie kouign , suisse , & almandine ( sorry for the Rant, I used to love this place )
