Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
West Island gem, when you want something fast & that tastes amazing! The service is quick & the cooks are amazing!! Our server was super polite & made sure we were enjoying our meal. Mme Poulet is a definate spot to come visit & enjoy delicious food. I recommend the MP Chou & buffalo Mac n' cheese... Don't forget the waffle fries with MP sauce. Thank me later! See you there fam!!!
Nourriture succulente❤?❤?❤?
Merci Stéphanie pour l'accueil beau sourire très bon service
Nous sommes satisfaits de nôtre passage hier
Je vous recommande !!
Great customer service . Gave us free cookies as dessert also free sauces for my meal . Very friendly & considerate of her customers . Definitely recommend trying ! Cookies were delicious.
I love madame poulet the african canadian female worker is always so kind & friendly! The place is always clean as well. The only thing that annoys me is the indian/canadian male that works there! Hes often talking on the phone while customers are eating in the store & he makes them wait to order… He is rude to customers. Once the customers infront of us left before ordering because his service was bad… Other than that, madame poulet is great! Highly recommend ☺?
Jul 5, 2025
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Absolument aberrant! L'homme à l'accueil démuni de bonne manière, me répond à peine lorsque je lui pose des questions & me coupe la parole. Il m'accueille avec un « english » quand je veux commander en français. Je comprends que le français n'est pas la langue première chez certains, mais il y a une manière de dire les choses, voyons!!
Je ne recommande pas du tout, surtout que ce n'est pas la première fois que ça m'arrive
Crispy crispy chicken!!! So so delicious!!!!
The lady at the counter was really rude & impatient when we were the only ones there but the food made up for it :) would recommend!
Amazing fried chicken sandwich. Was perfect. Not dry & not greasy. The crispiness freshness & taste really stood out. & very big sandwich. Went in hungry & left full. Highly recommend
Absolutely delicious !!!! Was looking for a fried chicken resto that wasn't a mega fast food chain & honestly I was very pleasantly surprised. The chicken is so tender & juicy & breading is amazing. (I ordered delivery the next day as well because of how much I loved it. The decor of the place is modern & airy. They have a private room with glass walls for events. There's a terrace outside as well. The service was excellent! The waiter was very kind & professional. All in all, would recommend 100%!
First time to try this place. Clean & the burgers are huge & crispy with coleslaw that is so good. We ordered the Buffalo burger with trio poutine & mine was the burger with coleslaw. Their onion rings are good too. I treated my husband here for Father's Day & he loved the food. We were so full. 2 thumbs up! Will definitely come back here . Highly recommended.
I ordered from this restaurant off of Ubereats. The 3 piece chicken tender was really good. I paired it with their special sauce, & I enjoyed my meal a lot. However, the fries were very bad. I was disappointed to throw almost all of it out. Idk if the in-person experience with fries is similar, but I don't recommend getting'em.
