Madame Poulet is widely praised as a go-to for flavorful fried chicken, offering crispy outside, juicy inside and bold sauces, with generous portions and crowd-pleasing sides like mac and cheese and waffle fries. The dining space is described as clean, bright and welcoming, suitable for a quick meal or a family gathering, and the service is repeatedly highlighted as friendly, attentive and efficient, often turning first visits into repeat visits. While most reviews are glowingly positive, a few mention slower service during busy times, occasional miscommunication or missing sauce on takeout, and a small number note undercooked fries or variation in flavor. Overall, Madame Poulet stands out for quality comfort food, reliable chicken, and good value, with many customers calling it one of the best fried chicken spots in the area and recommending a visit.
Milena served us & was really kind & informative of the products. She even went out of her way to check in & see how everything was going 🥰 can't wait to try every burger on the menu!
Got the large buffalo poutin, was enough to feed my partner & I. It was amazing poutin with tender spicy chicken. Very good service by zama :). Will def come back
Zara was so kind & helpful, what amazing customer service! She made us feel so welcome & gave us lots of ideas as to what to order next time we come by. Thank you Zara!
I visited Madame Poulet this past Sunday with my girlfriend. While the food was delicious, the service provided by Zahra was something truly profound.
My girlfriend is Persian, & the moment Zahra realized this & effortlessly switched to speaking Farsi with her, the entire atmosphere changed. It is one thing to be served; it is another to be understood & welcomed in your own language.
Zahra created an instant, genuine comfort that made my girlfriend feel completely at ease…like she was dining with family rather than at a restaurant.
Beyond that personal connection, Zahra's attentiveness was unmatched. She checked on us several times, not out of obligation, but with a sincere desire to ensure our Sunday was perfect.
To the management: You have a special soul working for you. Zahra didn't just bring us food; she brought us a sense of belonging. We will be back, specifically because of her.
Feb 8, 2026
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Poulet croustillant sans trop de panure, frites excellentes, chou & cornichons sucrés très bons, & le meilleur service que j'aie reçu depuis longtemps!
I come here seldomly, so im not familiar with the menu. But when I stepped through the door, I was given a warm welcome by Zahra who gave me a run down of whats most popular & favorite dishes by the local regulars. One of the most hospitable waitresses I've ever met & she made the restaurant feel even cozier. The chicken is fantastic & definitely worth a try with a side of waffle fries😋❤?
Everything about this place is amazing! Stephanie was top notch as she helped us to choose what to order! The place is so clean! & the fried chicken is the best you can have in Canada! Thank you!
The best fried chicken I've ever had. Stéphanie was amazing, always smiling & helping us choose what to order. Absolutely worth the trip from downtown Montreal to the West Island!
