Madame Poulet earns high marks for crispy, juicy fried chicken, bold sauces, and generous portions that pair well with waffle fries, macaroni and cheese, and poutine, with many noting the food is fresh and not overly greasy and several standout dishes like the chicken tenders and the buffalo poutine. Service is repeatedly praised as friendly, attentive, and welcoming, with staff offering helpful guidance, checking in, and sometimes going the extra mile to make guests feel at home, including language accommodations and thoughtful touches like free brownies. The dining space is described as clean, bright, and comfortable, family friendly with features such as a playroom and private room with a TV, and hours that suit casual meals or gatherings. A few comments mention occasional slowdowns during peak times or occasional order issues, but these critiques are far outweighed by the consistent positive experiences and the strong desire to return to try more menu items. Overall Madame Poulet is viewed as a reliable go to for flavorful chicken and dependable service, appealing to locals and visitors alike who value quality, value, and a welcoming atmosphere.
I'm a big fan of fried chicken burgers & will almost always order them & the burger here was actually really good. The employees are also so nice, & the restaurant itself is really nice but the food is definitely the highlight
Went there for free burgers with bf & brother, they let us know when we arrived that we needed a 5$ minimum to get them. So in the end we payed around 7-8$ each for FRIES by the way. As soon as we were all home, all of us got sick with food poisoning symptoms (vomiting, bowel issues, stomach pain, etc) & the burgers were soggy & undercooked. Never coming back, we're all in pain & we're all fasting so we're sure it's not from anywhere else.
First off, I want to start by saying that the staff is superb, so friendly & accommodating, from the cashier to the cook to the manager! The restaurant is clean, I know it's new but you can see that they are keeping it well maintained. Now to the food, I had a classic chicken burger with onion rings & it was fantastic. The chicken was crispy & flavorful, it had the right amount of toppings, it all came together perfectly. The Onion rings I had on the side were also cooked just the way I like them. It was a very good experience & I'll be going back for sure. Give it a try, I'm sure you'll love it.
Edit: been back several times still a good chicken burger, service still fast, served by Milena, friendly & quick to help out with whatever we needed, still 5⭐
This fried chicken location is new to the West Island (open about two weeks ago) & newest Madam Poulet restaurant. Their variety of fried chicken sandwiches is said to be their signature dish according to their loyal followers.
So that is the meal I decided to try out. The sandwich itself had a very sizeable, crunchy, crispy crust. The sandwich was juicy & tasty. I wish they would add a little bit more condiments but in general, it was a very good sandwich. In addition, the waffles fries were crispy as well.
The restaurant had very good & friendly service. Decor is modern & extremely clean. Bright lights & high ceilings create a nice open feel though I believe it's mainly to dissipate the fried odour from the cooking.
Prices are reasonable & they have table service after you order at the counter. There's even two self ordering stations beside the counter but they weren't operational when I visited. Seating is about 50. Plenty of parking. Would recommend for chicken sandwich enthusiasts in the West Island.
Update: Returned to MP for lunch & had the MP Chou burger & it was still delicious.
Milena served us & she was polite & friendly!
Still recommend for a nice chicken sandwich!
Service was amazing; Zahra was super helpful, very courteous. Food was great, fresh, made on the spot. The place is spotless, bathrooms are clean. Thank you!
I stopped by Madame Poulet & had the chicken wrap along with the chicken poutine, & both were honestly amazing. The wrap was fresh & flavorful, & the chicken poutine was exactly what you want. Crispy chicken, great portions, & really satisfying.
What made the experience even better was the service. Zahra was incredibly kind & welcoming & made sure everything was perfect. You can tell she genuinely cares about customers having a good experience.
Great food & great service. I will definitely be coming back.
my first time being in this location & it must visit with friends & family, the food & the service provided by the lovely Zahra was excellent & insightful, she recommend the right meal for your taste, definitely worth your money & time :)
