Madame Poulet draws a mixed verdict from diners: the chicken is often praised for flavor and crunch and the fries are a hit, while some meals feel overpriced and portions or sauces are inconsistent. Service ranges from friendly and helpful to slow and understaffed, with some visits hampered by language barriers or inattentive staff. Wait times can be long and some orders arrive cold or with missing items or drinks, especially on delivery. A few menu items and ordering quirks are noted, such as the chicken burgers that resemble tenders in buns or items like Tomacluck that fail to meet expectations. Despite these issues, many reviews highlight redeeming aspects and say the food can be delicious when the kitchen runs smoothly, making it a place that some diners are happy to return to. In short, the restaurant shows strong points in its core chicken dishes and fries but consistency in service, value, and order accuracy remains a clear area for improvement.
Everything was good except the fries, they should be changed to another type of fries, because what they currently have is too greasy & the color gives the impression that they are made in oil that has been used several times. But apart from that the quantity & portion is there!
If you are long for fried stuff, then this is a good food place especially when it comes to fried chicken. The service was a bit slow for an almost empty place. You get what you want but you need to wait. I like my fried food very hot so make sure that you ask that you get the food as quickly as possible when it is ready from the kitchen. They only have fountain soft drinks, I prefer cans since they are not flat as fountain or plastic bottles.
Great food, best fried chicken burger around Mtl or Laval ! Try the Buffalo, the BLT or the Chicken & waffle burger !! Side of waffle fries & house sauce a must !!!
Very nice chicken burger. Maybe a bit softer then I'd like it to be, expected more crunch. But delicious & well cooked fries. Fries are soft & large, the opposite of McDonald's skinny fries. Also have waffle fries & onion rings. Good selection of fizzy drinks to accompany the meal. Do recommend!
Mar 25, 2024
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If you want fried chicken or the best buffalo poutine thats the place you have to go to. I mean its madame poulet what do you expect. Best of the best fried chicken ever. & the place is just really proper & clean. Price for the food is what you get for.
Food: Ordered the chicken tacos, Mac & cheese with chicken, regular fries & drink. Really tasty, loved the slaw, good portions. Service: Maxime behind the counter was awesome! Welcomed us to the restaurant, Helped us with the menu, was fast & courteous with the service. Atmosphere: nicely decorated.
Dec 9, 2023
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Ordered at 1am & order was dry. A crispy chicken burger that had hardly any sauce, a buffalo burger that I had high expectation for that didnt look/taste as good as they market on social media. The fries however were the highlight which was a dissapointment considering all the hype for the chicken burgers. Will not be returning.
nothing special just a special sauce & its just fried chicken. No music in the place & it was full so it was awkward as hell. took 22 min to get our food when we walked in the had already served everyone so it took too long
Very good! the fried chicken is perfect, perfectly crispy , not too fatty the waffle fries poutine is also very good!! people are nice love the place will definitely be back!
Visited the restaurant for the first time with a friend who praised the place. Now I'm not used to eating fried food so I may be biased but it was way too greasy, especially the fries. Kind of felt nauseous for a minute there. The burger I had was not bad though. Service wasn't the best, kind of slow.
