Madame Poulet delivers a focused culinary experience centered on expertly prepared fried chicken that achieves the ideal balance of a crispy, seasoned exterior and remarkably succulent meat. The menu prioritizes comfort food fundamentals, featuring substantial burgers constructed with high-quality patties and fresh, crisp toppings on toasted buns. Every dish relies on straightforward preparation methods that prioritize texture and deep, savory flavor profiles over unnecessary complexity. The kitchen maintains consistent standards to ensure that every serving of poultry meets strict expectations for heat and tenderness. Diners find a streamlined selection that highlights the versatility of chicken, ranging from classic fried pieces to hearty, handheld sandwiches. This establishment serves as a dedicated destination for those seeking reliable, high-quality comfort staples crafted with precision and a clear commitment to traditional culinary techniques.
Madame Poulet receives highly polarized feedback regarding both its food and service standards. Many patrons praise the quality of the chicken, noting it as crispy, tender, and among the best in the city, though others report inconsistent experiences with cold meals, bland seasoning, and issues with items missing from takeout or delivery orders. Concerns are frequently raised about the significant price increases, the loud and often inappropriate music, and a lack of consistent customer service, with many visitors reporting rude or inattentive staff. While some specific team members are frequently commended for their warmth and efficiency, others are described as unhelpful or poorly trained, leading to long wait times and an overall experience that many feel does not justify the current cost.
First time ordering from Madame Poulet & unfortunately it was a very disappointing experience. My order was missing the drink, & I had replaced the fries in the combo with mac & cheese, but the mac & cheese was basically just plain pasta with a bland sauce - there was barely any cheese flavor at all.
The burgers tasted ok. The Junior MP burger came with only one pickle inside.
Service à la clientèle médiocre: aucun accueil, j'avais l'impression de déranger un restaurant vide. Propreté: plateaux à desservir qui traînent un peu partout dans le restaurant. Goût: payer presque 15$ (burger + 1 morceau) pour un burger qui goûte juste la sauce - poulet sans goût mais croustillant, je vais l'avouer. PS: il faisait à peu près 28° dans le resto & musique aussi forte que dans un bar. Première & dernière expérience.
Nous y sommes allés en fin de soirée après une game de hockey. Le restaurant est beau.
Le service est bien. Pour ce qui est de la nourriture, le poulet était fabuleux. J'ai moins aimé la poutine du au fromage réfrigérée. Du côté de mon burger c'est vrai que le bacon est un peu sec. Tout de même beaucoup que les autres fast-food qui peuvent être ouvert à la sortie des bars.
Apr 8, 2026
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I can't downrate the atmosphere enough. The music was very very loud. They had to lower it so I could shout my order. The terminal to pay could not be lifted so there was no way to hide my card or tip. So I panicked & put 15% even though we were taking it home. This place is expensive as hell. I ordered a piri-piri chicken burger & a mac & cheese non combo. How can you justify 55!?
Its so loud I had to leave, go outside & then & go around the corner to accept a phone call. I was already pretty unhappy. The food took a ver very long time for a fast food joint. Almost 20 minutes. We got our food & left in a hurry. I got home in 6 minutes & the food was cold. My car is heated. Burger was slop & I had to eat it with a fork & knife. The chicken was no longer crispy & was slightly blad. Sauce was ok. Macncheese was bland & the chicken did not help much. I have yet to experience food poisoning but if I did this review woudl be 1 star. I do not plan to go back & will be recommending to my friends & family that this was not a good experience.
-1000 for the ambiance, the music is so loud I had to shout my order. I swear the same song played 3 times in a row while I was waiting for my food, it took at least 15 minutes. 50$ for a burger & a mac & cheese(with chicken) is too expensive, especially since we didn't take any combo. The food is not bad, not great though. The mac & cheese is bland & it was cold when we got home (took us 6 minutes from door to door).
This place is really expensive for a burger & chicken tenders. No sauce is included with the combo, need to pay extra. The burger lacked flavour 5/10 , the chicken tenders were ok 7/10.
Frittes molle , seulement un cornichons dans le burger & le poulet est dure comme si il est vieux . Dégueulasse si j'aurais pu mettre 0 j'aurais mis 0, de plus le prix est exorbitant aller au mcdo vous seriez mieux servis & satisfait
J'ai commandé deux burgers sur Uber Eats le poulet n'était pas bien cuit, immangeable. J'ai dû les jeter directement à la poubelle. Franchement plus jamais je ne commanderai ici.
I don't recommend this place because they are trying to squeeze money out of customers. I ordered the special of the day without knowing it's the special of the day & they charged me full price. While eating, I saw the poster for the weekly specials so I went to ask them why I didn't get that price & they said it's because you have to say'special du jour' when ordering & that just seems ridiculous to me. I have never had this experience before, usually the person at the register is happy to notify me of the specials particularly when my order is part of the promo. The food was below average, worth half of what I paid at most. For reference, my total was $21.35 for the burger/fries/soda trio (including tax). I ordered the MP classic burger & it only had 3 ingredients… I could make a better burger at home. Even the table next to me had issues with their order. I overheard the conversation & basically they ordered 3 trios but only got served burgers & drinks (fries were missing). They had to pay separately for the fries & I presume it came out more expensive that way. All this seems very intentional; I have worked in customer service for many years so I recognize a cash grab when I see one.
We went to Madame Poulet with high expectations, but unfortunately the experience was disappointing. The staff refused to speak English with us, so we had to order in French, which was manageable but still not very welcoming.
We ordered four plates: the new Chicken Tomacluck for myself & three chicken burgers for my wife & kids. The'chicken burgers' are not really burgers - they're chicken tenders placed inside a hamburger bun - so be aware of that before ordering.
The Tomacluck was mostly batter, & the chicken inside didn't taste properly cooked; the texture was still slimy, which was very off-putting.
On top of that, the restaurant was extremely cold - I had to eat my meal with my jacket on. The total for the four meals was approximately $85, which made the experience even more disappointing given the quality.
Ironically, the best part of the meal was the fresh-cut fries. For a chicken restaurant, the chicken itself was not the highlight. Overall, not an experience we would repeat
