Madame Poulet draws a mixed verdict from diners: the chicken is often praised for flavor and crunch and the fries are a hit, while some meals feel overpriced and portions or sauces are inconsistent. Service ranges from friendly and helpful to slow and understaffed, with some visits hampered by language barriers or inattentive staff. Wait times can be long and some orders arrive cold or with missing items or drinks, especially on delivery. A few menu items and ordering quirks are noted, such as the chicken burgers that resemble tenders in buns or items like Tomacluck that fail to meet expectations. Despite these issues, many reviews highlight redeeming aspects and say the food can be delicious when the kitchen runs smoothly, making it a place that some diners are happy to return to. In short, the restaurant shows strong points in its core chicken dishes and fries but consistency in service, value, and order accuracy remains a clear area for improvement.
This experience was absolutely terrible. My girlfriend was given the wrong burger, returned it untouched, & then was argued with about her order despite the bill showing what we ordered & paid for. On top of that, the employee was openly eating & sucking on a snack pack while talking to us, which was unbelievably rude, unprofessional, & disrespectful.
As for my food, being charged nearly 7$ extra for mac & cheese that was literally kraft dinner with fried onions slapped on top is a complete scam. The quality, service, & attitude were all unacceptable. We are beyond disappointed & will never be coming back.
My partner & I ordered two combo burgers. They brought me a completely different burger from what I had ordered, which I brought back to the counter, untouched. The lady argued me on what I had ordered despite proof on the bill, & was sucking on a snack pack the entire I was conversing with her, which felt very disrespectful. My partner's side, a mac n cheese, was basically just Kraft Dinner with some fried onion sprinkled on top. They charge nearly 7$ extra for a side of mac n cheese, only to serve KD!! Very unsatisfied & will not be returning.
Dec 29, 2025
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If you are long for fried stuff, then this is a good food place especially when it comes to fried chicken. The service was a bit slow for an almost empty place. You get what you want but you need to wait. I like my fried food very hot so make sure that you ask that you get the food as quickly as possible when it is ready from the kitchen. They only have fountain soft drinks, I prefer cans since they are not flat as fountain or plastic bottles.
Great food, best fried chicken burger around Mtl or Laval ! Try the Buffalo, the BLT or the Chicken & waffle burger !! Side of waffle fries & house sauce a must !!!
If you want fried chicken or the best buffalo poutine thats the place you have to go to. I mean its madame poulet what do you expect. Best of the best fried chicken ever. & the place is just really proper & clean. Price for the food is what you get for.
nothing special just a special sauce & its just fried chicken. No music in the place & it was full so it was awkward as hell. took 22 min to get our food when we walked in the had already served everyone so it took too long
Very good! the fried chicken is perfect, perfectly crispy , not too fatty the waffle fries poutine is also very good!! people are nice love the place will definitely be back!
Oct 12, 2023
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Visited the restaurant for the first time with a friend who praised the place. Now I'm not used to eating fried food so I may be biased but it was way too greasy, especially the fries. Kind of felt nauseous for a minute there. The burger I had was not bad though. Service wasn't the best, kind of slow.
