Overall, reviews of Lou's Restaurant describe a dining experience that many find delicious and inviting, with standout dishes, well crafted cocktails and a wine list that complements the menu. The food is frequently praised for freshness and flavor, from tuna carpaccio and pasta dishes to burgers and desserts like bread pudding. The atmosphere is described as cozy, stylish, and welcoming, with a neighborhood vibe that many appreciate for dates or casual dinners and even private events. Service is variable, ranging from attentive, knowledgeable and friendly to slower, less consistent experiences with occasional delays or miscommunications, though staff are commonly described as kind and helpful. Noise levels and portions are recurring themes, with some finding the room pleasantly lively and others finding it loud or the portions small for the price, yet many guests leave impressed and eager to return.
The food arrived cold & looked like it had been sitting for a while. The pasta was dry, the sauce lacked flavor, & the chicken was overcooked. For the prices charged, I expected much better quality. Presentation was sloppy, & the portion sizes were small. Extremely disappointing.
Mar 3, 2026
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Soooo happy that we now have a restaurant like Lou's in the West Island! Amazing food, cocktails, service. So many signature dishes that keep us coming back for more. Would highly recommend!
Great restaurant!
We loved everything we tried. Brioche bread with garlic butter, the ravioli & papparedelles, steak, Caesar salad & chocolate cake. All delicious! My favourite was the ravioli.
The service by Hanna & Jacob was exceptional.
Excellent service par Haylo! Nourriture succulente. Ambiance branchée!
Je recommande fortement pour une belle soirée en couple, en famille ou entre amis!
Nous avons commandé le cheeseburger & les pâtes à la vodka. EXCELLENT. Le meilleur cheeseburger que j'ai mangé. Les pâtes étaient aussi délicieuses. Le parker roll & le dessert pudding chômeur était à couper le souffle. Un de mes restaurants favoris maintenant j'ai trop hâte d'y retourner.
Sylvanna nous a servi ce soir & vraiment bon service. Elle était tellement gentille & souriante. Très belle expérience.
Feb 1, 2026
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What a gem… The atmosphere & staff immediately make you feel so welcome & warm. The drinks are very unique & tasty, surprised they had Guinness on tap & it was up to par. We shared the Caesar salad & the half chicken, so tasty ! You can tell they care in the little details, the menus & coasters are beautiful, they continuously fill your water glass as the evening goes by & are attentive to all your needs. Super clean & cute bathrooms. I'd recommend Lou's for a date night or a nice dinner out with friends. Special shout out to our talented bar tender Daniel & Ryan who made sure we had exactly what we needed, when we needed it. The manager Jono was super friendly & accommodating; 11/10 !
Amazing evening at Lou's. Sat at the bar & was served by the sweetest waitress/bartender ever Haylo! She was amazing. She gave us great recommendations. The food was delicious with amazing presentation & they were very assiduous with the cutlery, plate changes, water, drinks, etc. We highly recommend the tuna carp, the cesar salad, crab cake, the scallops, the brioche, the rigatoni. I forget the name of the dessert but like just look at it like unbelievably yum. Seriously great fun cozy vibes, good drinks, good service, amazing food. 10/10 would recommend.
Jan 19, 2026
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Despite having a good number of servers in the restaurant, it took about 10 minutes for someone to come to our table, ask if we wanted water, & bring us the menu.
It seemed like they had just started their shift, as they were busy talking among themselves.
The carrot cake was to die for. I've been a couple times to Lou's & their food always hits the spot. The staff is friendly & attentive. If there's one restaurant to try in the West Island, it's definitely Lou's.
Service was VERY slow & honestly food was sub par - after waiting over ONE HOUR for Rigatoni & Seabass. Our reservation was at 18:00, when we arrived, the host mentioned how they will have private party at 20:00 & that our dining time was enough. Our food arrived at 19:21. Though they were very fast to bring out the bill.
Pasta was undercooked. Seabass was small! Honestly we did not know why it took that long to cook something very basic.
I don't know why this restaurant is'hyped'. It was definitely not worth it & we fell on to that trap.
Went on a Saturday night before what it seemed to be a private event around 8. Tuna carpacio is pretty good & portion is fine but lacking acidity. wolffish(loup de mer) with potatoes is extremely small, we are talking about 50 grams of fish, when it came it felt like an appetizer. Fish portion should be doubled at least to be a sufficient protein portion in a restaurant. Potatoes in that meal not fully cooked through but overall the taste of the dish is very good although too salty. The burger is fine for the price. I feel overall that the food is not memorable although I want it to be especially in the west island, seems juvenile a bit. Cocktails were good. Overall dining experience is good. The service lacks experience & engagement, not up to par with price of food. I'd expect more knowledge & confidence when talking about meals, it is not a bistro. Also servers were all talking behind the bar instead of making sure everyone had what they needed, seems like most tables had empty drinks. Service should always be better than food because that's what brings up up the value. Overall i like it but the potential of this restaurant is not developped.
