La Cour des Palmiers

Just

5.0

Such a cute experience every time. I've been here multiple times with my baby girl(first when she was under one, now she's 15 months)& it's always lovely. Went during Christmas & the vibes were magical. The live pianist was such a nice touch. Food is okay, but honestly you're paying for the atmosphere. It's become a little tradition with my daughter, & I'll definitely bring my toddler next time. Super cute & worth it for the whimsical Christmas decor.

Patrizia

1.0

My friend & I wanted to share a joyous & memorable afternoon at The Ritz High Tea.

Such a Horrible experience after we waited a while to get our tray of goodies, the waiter was very awkward
After our meal, a manager came to see us & practically told us we must leave as they needed the table ( very rude) We knew we had at least 2 hours to enjoy our Christmas celebration.
He rudely told us we needed to leave as we were only 2 guests & time allocated for 2 guests was an 1 hour & 1/2.
More confusion when our waitress came to apologize & told us we were allowed to stay 2 hours

Please get your story straight!!

If they take too many reservations it shouldn't affect the customers who are there to enjoying the experience of High Tea at Christmas time.

It left a very bad taste & never expected this from a high class restaurant. Very unprofessional & very disappointing
The manager or whoever he was should get spoken to & shown how to treat people.
We felt confused & could not understand the attitude he was giving us

For such a magical & festive moment- it was totally ruined.
Spending money & having a very rude ending was so discouraging . We left there with such dismay & a feeling of disbelief.!!!

Martin

5.0

Délicieuse soupe à l'oignon & très bon cocktail sans alcool. Ça été un peu long pour se faire servir au début, mais le service était excellent par la suite.

Paul-Olivier

5.0

Guillaume gave me the best service! Kind & attentive, recommended the poutine & it could've not hit harder… (i was craving poutine & it did not disappoint!)

Kamille

3.0

I would reconsider before coming here for high tea. This was quite a disappointment, especially considering the amazing reviews online & the weight that the name carries. The food was good, not great. Same for the tea. It all would have been passable & I don't think I would have bothered writing a review, if it wasn't for the horrible service we got. We were more often than not waiting. Waiting for our order to be taken. Then waiting for tea. Then waiting for water. Then waiting for the bill.

Our experience was excruciatingly slow due to the poor service we received from the waiter. If it was a busy day, I would have easily forgiven him. But on a slow Monday morning, you can do better.

This is not the level of service I expected from the Ritz, certainly not at this price point.

Audrey

4.0

Le lieu est chic & très beau. La cuisine a très bon goût. Je dirais juste que cet espace est petit. Il faudrait peut-être un espace restaurant dédié. Actuellement cela est très correct pour ce style d'ambiance.
J'ai beaucoup aimé ma visite dans ce lieu

Guillaume

5.0

Nous avons adorés notre expérience :)

I.S.

5.0

The Afternoon Tea at the Ritz-Carlton Palm court is great. A few seating starting at 11:30.
People staying at the hotel & outside goes there for a good tea & have good time between friends or a romantic date.
Good selection of teas & may champagne could be added.
The place is beautiful, modern & quite.
From the Manager to the servers, all the staff is attentive & professional & they do a great job to let you feel well & welcome.

Freeda

5.0

Went for my 41st birthday with my husband & son. The food was exquisite & the service was perfect. They were very attentive to my many food allergies to even separating whatever I was eating from my husband & son's food. We were treated like royalty. Will definitely be returning sooner than later.

Paterne

3.0

Service super lent