Sésame
305 Rue Ste-Catherine O
Kenza Lounge
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Kenza offers premium selection of shisha and cigars, but more so we focus on the “experience” to enhance the flavour. Located in the heart Montreal on Crescent street opening its doors on July 1st. Kenza offers an elevated gastronomical experience and master piece cocktails.
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shisha(27)
cocktail(20)
music(19)
recommend(17)
moroccan(16)
yousra(12)
megane(12)
drink(12)
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flavor(11)
vibe(10)
highly recommend(9)
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Reviews for Kenza Lounge
| Food | |
| Service |
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shisha(27) cocktail(20) music(19) recommend(17) moroccan(16) yousra(12) megane(12) drink(12) lounge(11) flavor(11) vibe(10) highly recommend(9)
Page 1 of 10 - 192 Reviews
Aavriiil
VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.
Jan 10, 2026
on Google
Gigi
Asked the same question three times by three different people, seated at the wrong table, & I left within 3 minutes. Power-tripping staff & total incompetence. Fake-upscale, low-class place.
Jan 10, 2026
on Google
Benjamin
Vous devriez mettre des numéro de table pour qu'on puisse commandez à distance des bouteilles 😡
Jan 10, 2026
on Google
Ibtasam
1 - Waitress took her time to come & attend.
2 - Only 4 Sheesha flavors which is pretty bad for a sheesha bar.
3 - Sheesha came & wasn't lit properly meaning inhad to wait 5/7 mins formfkavor to warm up so I could start smoking.
4 - For a $35 sheesha, its a rip off. Not worth it unless you have to have to have it.
The outflow valve was blocked in my sheesha, asked for help but ended up fixing it myself.
5 - Leeche/Mango drink is awesome.
Jan 5, 2026
on Google
Goummo
This is a very Good restaurant Lounge. You can organize your birthday here & diner with friends & family. The service is top notch.
Jan 4, 2026
on Google
?CLAL
Idéal pour s'amuser & passer du bon temps
Jan 3, 2026
on Google
Félix
Nourriture super bonne, belle ambiance & bon service
Dec 24, 2025
on Google
Lolo
Amazing service from yousra!! Everything was perfect , ask for her if you want to have a good night!
Dec 20, 2025
on Google
Sami
Yousra merci pour le service!
Dec 20, 2025
on Google
Khouloud
Yousra baby I love youu
Dec 20, 2025
on Google
Milka
un énorme merci à la serveuse Yousra, je passais une mauvaise soirée & elle m'a redonner le sourire, j'adore l'expérience du kenza
Dec 20, 2025
on Google
Cheilla
Mercii beaucoup a Yousra une serveuse experienced! Je reviendrais pour la voir!
Dec 20, 2025
on Google
ONZ
On s'est fait dire qu'on peut se presenter sans reservation… j'arrive 20 minutes plus tard, & à la porte le sécurité me dit qu'il faut une reservation 😂 Aucune comprehension de sa part, meme pas moyen de rentrer de rentrer parler à l'hôte.
Step your game up guys
Dec 14, 2025
on Google
Yannick
Très bon restaurant mais sérieux il doivent exiger le dress code les gens vient mal habillé, sérieux il y a même des gens qui pue au restaurant ce pas possible 😢😢😢😢😢😢
Dec 13, 2025
on Google
Brahimi
Je vais souvent la bas. Si vous passez & que votre serveuse est Mélanie vous serai pas déçu. L'équipe est toujours l'écoute de votre demande & le patron aussi très aimable !!! Parfait pour vos soiree
Dec 2, 2025
on Google
Yasaman
I had really memorable & joyful expérience at kenza. I was served by Megane & Camilia, & the wonderful bartender Amy was also so lovely. I would definitely come again, & also the food is amazing.
Nov 20, 2025
on Google
Beatrice
They play the sports games too loud but other than that its a cool place
Nov 17, 2025
on Google
Rebecca
Le service avec Megane était impeccable, 1re fois avec ma conjointe ici & nous reviendrons certainement !!
Nov 15, 2025
on Google
Adada
Bonjour, On es parti hier soir pour un souper, puis la table était prête, a peine on est assise, la serveuse venait nous dire faut commander pour manger, elle nous a mit beaucoup de pression , puis on a commandé 3 plats différents, la bouffe était bonne mais la serveuse toujours reviens pour des questions c'est ça que j'ai pas aimé a la fin on a payé, la serveuse voulait un pourboire de 40$ quand même elle a abusé, puis je lui dit c'est a moi de choisir combien je vous donne ce n'est pas toi de décider , puisque ton service était pas assez, bref je suis déjà parti l'année passée c'était magnifique , mais cette fois je suis déçu de ce restaurant.
Nov 9, 2025
on Google
Benamirouche
Bonjour ,On est venu hier à trois personnes. La nourriture était bonne, parfaite pour un souper. Par contre, une des serveuses nous a mis beaucoup de pression pour commander. Elle est venue trois fois à notre table alors que ça faisait même pas cinq minutes qu'on venait d'arriver. Je trouve que c'était un peu trop & même gênant! c'est à moi de dire quand je suis prête à commander !
Nov 9, 2025
on Google