Sésame
305 Rue Ste-Catherine O
Kenza Lounge
Bar/Pub
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Kenza offers premium selection of shisha and cigars, but more so we focus on the “experience” to enhance the flavour. Located in the heart Montreal on Crescent street opening its doors on July 1st. Kenza offers an elevated gastronomical experience and master piece cocktails.
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Reviews for Kenza Lounge
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shisha(27) music(20) cocktail(20) recommend(17) moroccan(16) yousra(12) megane(12) drink(12) vibe(11) lounge(11) flavor(11) hookah(10)Page 1 of 11 - 202 Reviews
1.0
J'avais réservé pour ma fête de 20 ans on étais tous bien habillé le doorman a pas voulu laisser rentrer mon ami il disait qu'il étais mal habiller il y a u une altercation entre eux & le doorman a esseyer de le frapper il n'a pas réussi mais a frapper sa blonde
Jan 27, 2026
on Google
1.0
Très mauvaise expérience du début à la fin. Malgré une réservation, l'accès nous a été refusé à notre arrivée, sans explication sérieuse.
On nous a fait attendre dehors devant la porte, pendant que la sécurité & certains membres du personnel se moquaient & rigolaient, ce qui est totalement inacceptable.
Nous avons demandé à parler à un responsable : on nous a dit qu'il n'y avait personne, puis soudain que le propriétaire & le gérant étaient bien présents. Pourtant, personne n'est venu nous parler.
Aucun respect pour les clients, communication inexistante & attitude arrogante. Une expérience à éviter.
Jan 27, 2026
on Google
1.0
Très mauvaise expérience. Nous avions une réservation, mais une fois sur place, on nous a tout simplement refusé l'entrée sans explication valable.
Quand nous avons demandé à parler à quelqu'un de responsable, l'agent de sécurité nous a dit qu'il n'y avait personne. Quelques minutes plus tard, il affirme finalement que tout le monde est là : le propriétaire, le gérant, etc.
Malgré ça, personne n'a accepté de venir nous parler. Aucun respect pour les clients, aucune considération, aucune communication.
Organisation zéro, respect zéro. Je ne recommande absolument pas.
Jan 27, 2026
on Google
1.0
Très mauvaise expérience.
Nous avions fait une réservation pour regarder un match. Elle a été confirmée une première fois, puis reconfirmée par téléphone juste avant notre arrivée. Malgré cela, une fois sur place, l'agent de sécurité nous a refusé l'accès en disant que la réservation avait été annulée.
Nous étions avec des amis & de jeunes enfants, laissés à la porte sans aucune considération. On nous a ensuite proposé une place sans vue sur l'écran, alors que nous étions venus spécialement pour regarder le match.
Le comportement de l'agent de sécurité ainsi que d'un responsable/manager a été très désagréable & peu professionnel. Cette situation a complètement gâché un moment que nous avions planifié en famille.
Très décevant de vivre ce genre de traitement dans un établissement de ce niveau. Nous nous attendions à beaucoup mieux.
Jan 27, 2026
on Google
5.0
last night i went out to kenza the service & ambiance was outstanding.Definitely will be going back the doorman is super kind ,it was super cold & packed & he managed to let me & my friends in!
Jan 27, 2026
on Google
5.0
Great vibe & hookah, our waitress Ariel was super attentive & friendly which made the overrall experience even bette
Jan 27, 2026
on Google
5.0
Camélia & Marjorie vont prendre soin de vous. Je retourne juste pour leurs services! J'ai tellement apprécié 😊 des perles vivantes & accessible
Jan 23, 2026
on Google
5.0
Always a good experience when I visit here. The bouncer Mahmud is really kind & makes sure that we never have to wait too long even when it's busy. The music & food is great
Jan 22, 2026
on Google
4.0
Mahmoud is welcoming & professional who works at the entrance of Kenza . He ensures a friendly atmosphere & provides a pleasant welcome to guests upon their arrival.
Jan 19, 2026
on Google
5.0
Very good place to have fun! I had a great time & I was satisfied about the service. The bouncer Mahmud was very polite as well. It was my first time & I'll definitely go back with my friends !
Jan 18, 2026
on Google
5.0
La serveuse Ariel était attentive & nous a donné un super bon service! L'ambiance & la nourriture était excellentes
Jan 18, 2026
on Google
1.0
VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.
Jan 10, 2026
on Google
1.0
Asked the same question three times by three different people, seated at the wrong table, & I left within 3 minutes. Power-tripping staff & total incompetence. Fake-upscale, low-class place.
Jan 10, 2026
on Google
1.0
Vous devriez mettre des numéro de table pour qu'on puisse commandez à distance des bouteilles 😡
Jan 10, 2026
on Google
2.0
1 - Waitress took her time to come & attend.
2 - Only 4 Sheesha flavors which is pretty bad for a sheesha bar.
3 - Sheesha came & wasn't lit properly meaning inhad to wait 5/7 mins formfkavor to warm up so I could start smoking.
4 - For a $35 sheesha, its a rip off. Not worth it unless you have to have to have it.
The outflow valve was blocked in my sheesha, asked for help but ended up fixing it myself.
5 - Leeche/Mango drink is awesome.
Jan 5, 2026
on Google
5.0
This is a very Good restaurant Lounge. You can organize your birthday here & diner with friends & family. The service is top notch.
Jan 4, 2026
on Google
5.0
Amazing service from yousra!! Everything was perfect , ask for her if you want to have a good night!
Dec 20, 2025
on Google