Kenza offers premium selection of shisha and cigars, but more so we focus on the “experience” to enhance the flavour. Located in the heart Montreal on Crescent street opening its doors on July 1st. Kenza offers an elevated gastronomical experience and master piece cocktails.
Kenza Lounge is a stylish and lively Montreal spot with great drinks, solid food and a welcoming atmosphere. Reservations help avoid waits, and groups can enjoy private rooms or celebrate occasions like birthdays with generous portions such as filet mignon, salmon, mushroom tagliatelle and a mixed grilled platter at reasonable prices. The service receives high marks for friendliness and professionalism in many visits, while other experiences note pressure to order, variable timing for service and billing, and occasional slower service during busy periods. The shisha is frequently praised for flavor and consistency, though a few experiences mention issues with lighting or preparation. The music and vibe are described as vibrant, good for a night out with friends, though at times the volume can be very loud. All in all, Kenza Lounge is seen as a top choice for a fun night, birthdays or social evenings, with some visits being particularly memorable and others highlighting opportunities for improvement in seating, service consistency and pace.
Très mauvaise expérience. Nous avions une réservation, mais une fois sur place, on nous a tout simplement refusé l'entrée sans explication valable.
Quand nous avons demandé à parler à quelqu'un de responsable, l'agent de sécurité nous a dit qu'il n'y avait personne. Quelques minutes plus tard, il affirme finalement que tout le monde est là : le propriétaire, le gérant, etc.
Malgré ça, personne n'a accepté de venir nous parler. Aucun respect pour les clients, aucune considération, aucune communication.
Organisation zéro, respect zéro. Je ne recommande absolument pas.
VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.
Jan 10, 2026
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Nous avons passé une excellente soirée au Kenza. L'ambiance était chaleureuse & l'endroit vraiment agréable. Nous avons eu la chance d'être servies par Nicole, qui s'est montrée d'une grande gentillesse & d'un professionnalisme irréprochable. Elle nous a fait d'excellentes recommandations, tant pour les plats que pour les boissons, ce qui a grandement contribué à rendre notre expérience encore plus agréable.
Dj Max nous a fait vivre une ambiance inédite à Montreal. Je recommande vivement ! Sachez juste que c'est un lounge class, préparez-vous en conséquence.
Aug 10, 2025
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Nice lounge, but service superrr slow! The music was good tho, but loud, almost like a club on a Thursday night!! I recommend for the shisha too flavors are good
Merci à ma serveuse Layla pour le service incroyable hier. Chicha & nourriture était super avec de bonnes recommandations de notre serveuse. Merci pour la belle soirée, nous y retournerons c'est certain.
The food was great & our server Layla was so attentive & friendly & helped us with the menu! The Hookah (shisha) was on point! As a middle eastern, I highly recommend having the hummus, a must try.. Thank me later!
Jun 1, 2025
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J'étais départagée sur y aller ou non. J'y ai été pour la première fois, il y a une semaine. Je suis surprise des commentaires, car j'ai passé un bon moment. La nourriture était bien, les boissons également. Les prix sont représentatifs de l'emplacement & le genre d'endroit. Le décor est MAGNIFIQUE. & props au Dj , il a bien mixé & à grandement contribué au bon déroulement de la soirée. Le staffe cette soirée-la n'était pas snobe ou autre. Je recommanderais personnellement.
Kenza Night Club is an absolute gem! The vibe is electric, with a fantastic mix of Afro & French music that keeps the energy high all night. The service is top-notch; the staff is incredibly polite & attentive, making sure everyone has a great time. If you're looking for a fun night out with excellent music & exceptional service, Kenza is the place to be. Highly recommended!
J'ai passé une belle soirée , le personnel vraiment gentilles les filles sont super gentilles les gars aussi , j'ai trop aimer les dessert les cocktails je recommande vraiment ❤️ meilleur endroit
I recently visited kenza & I was blown away by the fantastic service provided by Lea, one of the bartenders. She was not only friendly & welcoming but also incredibly skilled at her craft. Lea's drink recommendations were spot on, & she made sure everyone had a great time. Her positive energy & professionalism truly made the night special. I highly recommend visiting kenza & experiencing Lea's exceptional bartending!
