Kenza Lounge

Saida

4.0

Started going to Kenza when they first opened a few years back. The music is always so good, great ambiance. The service can be slow at times but nothing too alarming. The workers are very kind & patient. Great place for a girls night, their cocktail menu has a great variety.

Lisa

5.0

Very nice vibe, the music is great & the food can be better but I would recommend this place for a night out

Thadshayini

4.0

There was no wait because I have made reservations. I had my birthday dinner party there. We had a whole room to ourselves which I found it cool. It was my first time but I enjoy the music & the whole vibe. Blueberry mint shesha 10/10. The food could have been cooked more. That was the only disappointment part of the whole experience. I got the spicy margarita 10/10.

Boghos

5.0

Great food, big portions, very good service, nice music

Eaden

5.0

Always a good experience when I visit here. The bouncer Mahmud is really kind & makes sure that we never have to wait too long even when it's busy. The music & food is great

Aavriiil

1.0

VERY disappointing experience. DO NOT recommend.
My friends & I visited Kenza Lounge on Friday January 9 & the experience was disappointing from the moment we arrived... The bouncer's attitude was genuinely unacceptable, rude, dismissive, & acting as if he owned the place. Even once inside, the receptionist did not acknowledge us at all. She did not ask if we had a reservation, did not greet us, & literally ignored us for about five minutes while standing right in front of us, then walked away to do something else without saying a word. We were not even brought to our table by staff.. we had to ask a friend who was already inside to guide us to our table!!! This is completely unprofessional & set an even worse tone from the beginning.
Inside, the music was so loud that even the waitress could not hear us. I understand it is a lounge, but staff still need to be able to communicate with their clients!! Turning the volume down slightly would not ruin the vibe & it would make the service actually workable & more enjoyable!
The state of the bathrooms was another major issue. When we arrived, both toilets were clogged & overflowing with water, urine, & toilet paper. It was extremely unhygienic & honestly disgusting!! An employee was notified immediately yet it still took more than half an hour for anything to get done.
Overall, this was a very poor & underwhelming visit for a place that actually looks nice inside. The attitude of the bouncer, the receptionist ignoring us, the unbearable music volume, & the poorly maintained bathrooms completely ruined the night. I will not be coming back & I do not recommend this place to anyone expecting DECENT service or basic cleanliness… please do better.

Veronica

5.0

Great music, food & shisha & experience from yousra

Claudia

3.0

Food was really good, dj was awesome loved the music he was playing! shisha had no taste we ordered lady killer. Service was horrible we kept looking for our waitress, i waited minimum 25 minutes for a drink so we paid our bill & left. Too bad cuz the place is beautiful & super nice vibe. Maybe next time we come we'll have better service!

Rabih

5.0

🌟🌟🌟🌟🌟
**'Absolutely love this place! Kenza Lounge is hands down one of the best spots in downtown Montreal for a chill night out. The vibe is elegant but unpretentious - perfect for enjoying a bottle of champagne, great music, & ciga

Sabrina

4.0

Nice lounge, but service superrr slow! The music was good tho, but loud, almost like a club on a Thursday night!! I recommend for the shisha too flavors are good