Katsuya

Pimmanee

3.0

I've been here several times because the food is consistently good. The portions are quite generous, the sauces are delicious, & the complimentary welcome soup is also very tasty, although I wish the serving was a little bigger. The staff are generally friendly & welcoming. The only downside is that the restaurant seems a bit understaffed during busy hours.

However, what really disappoints me is the way they handle cash payments.

On one visit, I paid in cash & was supposed to receive around $2-3 in change. Instead of giving me my change, the staff simply said'thank you' & moved on, as if the remaining money was automatically considered a tip.

On my most recent visit, my bill was a little over $50, & I paid with a $100 bill. After taking my money, the cashier asked me how much change I wanted back. That made me feel very uncomfortable. The proper procedure should be to return the full change first, & then let the customer decide whether or not to leave a tip. Tipping should always be voluntary, not something customers feel pressured into.

I really enjoy the food & would like to keep coming back, but I hope management addresses this issue because it leaves a very negative impression.

Cecil

5.0

I was craving katsu, & this restaurant exceeded my expectations! The miso soup was so delicious that I even asked for a refill. I ordered the red carbonara pork katsu, & I absolutely loved it.

Farah

5.0

So delicious. Got the regular udon & it was filling. No pork in this one. They give out small soups as appetizers too, similar to a miso soup.

Baldwin

4.0

The staff were friendly & the food was tasty
The miso soup is refillable & honestly it was really flavourful
I've been here 3 times already & I'll definitely be coming back again

Just a heads up:
some of the katsu portions are big enough for two people & are perfect for sharing

Nicolas

5.0

Really good portion. Got two stories of katsu, salad, rice & soup. Bottle of Acqua di Gio after shave balm for size reference

Niusha

4.0

Good Tonkatsu. The complementary miso soup was great too :)

Ale

5.0

Absolutely delicious!! It was my first time trying this restaurant, I had chicken Japanese katsu was exquisite, the fried was perfectly done & crispy, delicious & fluffy rice, as well as warm soup. The place is really nice & well located. The service provided by Ciel was amazing.

Salon

5.0

I was craving fried chicken & happened to glance at the menu from outside-instantly, it caught my attention. I'm so glad I decided to give this spot a try! The Udon Katsuya (a comforting soup) was absolutely amazing. We also had the takoyaki, & hands down, it's the best I've had in the city-& I've tried plenty. Of course, we couldn't leave without ordering the Supreme Sweet Chili Chicken Katsu, & it did not disappoint. Everything was bursting with flavor. I'm 100% coming back!

M.

5.0

Very nice experience. The portions are very generous. Ordered the carbonara katsu which was lightly fried, making it very satisfying. It came with a soup appetizer which was great. Will definitely come back.

Sara

5.0

I love coming here. Their service is good & the food is AMAZING! Really enjoy their soup & Katsu Fish! Definitely recommend 👌