Jacopo

Osman

5.0

We had an amazing experience thanks to our server, Jannie. She went above & beyond to make sure everything was perfect, & her service was attentive, friendly, & genuinely thoughtful. She truly made our visit special, highly recommend!

Samir

2.0

I had high expectations for Jacopo, but unfortunately the experience fell short in a major way. The food itself was decent-around a 7/10. It wasn't bad by any means, but it also didn't stand out enough to make up for everything else.

The real issue was the service, which was extremely disappointing. From the moment we were seated, we were barely acknowledged. No one checked in on us throughout the meal-not once. We weren't asked how the food was, if we needed anything, or even offered basics like grated cheese for our dishes.

When we finished, no one came by to ask if we wanted dessert or another round of drinks.
What made it more frustrating was that we could clearly see other tables being attended to regularly.
Servers were checking in, chatting, & providing attentive service to other guests, while we were essentially ignored. It felt dismissive & honestly uncomfortable.

Good service is just as important as good food, & this experience lacked it entirely. I wouldn't return or recommend Jacopo based on how we were treated.

Val

5.0

Came for lunch.Really enjoyed the squid salad, it was light & very flavourful! The staff was very courteous & attentive. The cappuccino was nice, the donuts were simply ok. But I thoroughly enjoyed the experience overall!

Philippe

5.0

We had an amazing dinner at Jacopo! the food was delicious. What truly made the experience special, though, was Pearce's exceptional service: attentive, friendly, & genuinely passionate about making our evening memorable. Definitely recommend!

Anthony

5.0

Jacopo's Veranda room was the perfect spot for our group corporate dinner. The food is excellent; the gnocchi was especially delicious! The staff was very attentive & personable. Our group had a great time!! Special thanks to our severs Aurelia, Pearce & Leah.

TheBenManReturns

4.0

Dugan & Pearce where awesome, attentive, & very friendly. The mushroom gnocchi was delicious.

Haley

5.0

Dugan & Pearce were super attentive & friendly. Definitely made our lunch great

Gil

5.0

Came there during the Happening Gourmand. The service was attentive & prompted. The food was good. There was nothing wrong which I can think about. This was a nice opportunity to test out a restaurant beyond my regular standard with a reasonable price (2 courses fix menu & a dessert added for just $5).

Maya

5.0

Dugan provided excellent service - very professional, kind, & attentive. Thank you for making our visit so enjoyable!

Aidan

5.0

We had an amazing experience thanks to Aurelia from Jacopo! She was our waitress & went above & beyond all night. From the moment we sat down, she was welcoming, attentive, & made us feel genuinely taken care of. She knew the menu really well, gave great recommendations, & checked in at the perfect times without ever being intrusive.

Her positive attitude & professionalism really elevated our whole evening. It's rare to find service that feels both personal & efficient at the same time. Aurelia truly made our night memorable - we'll definitely be back & hope to have her again!

Highly recommend asking for her if you visit Jacopo!