Hurley's à Yul

Meerkat

1.0

Absolutely appalling service from George at Hurley's in Montréal-Trudeau Airport.

From the moment I sat down, his behaviour was incredibly rude & unprofessional. He practically threw my coffee onto the table, & I could then hear him loudly swearing at fellow staff members behind the wall using explicitly foul language - an extremely unpleasant start to my morning.

I waited more than 30 minutes for my food. When I asked where it was, George dismissively claimed that'burgers take longer.' However, as soon as I explained that my flight was about to start boarding, the food appeared immediately. The burger was already lukewarm, which strongly suggested it had been sitting at the pass while he simply failed to bring it over.

Given the genuinely terrible service, I chose not to leave a tip. George then began shouting at me, followed me out of the restaurant & threatened to call airport security, telling me I was going to miss my flight. His behaviour was aggressive, intimidating & completely unacceptable.

No customer should be treated this way-especially in an airport, where staff know passengers are working within strict time constraints. George's conduct was wildly inappropriate for anyone working in hospitality. Management urgently needs to address this.

DevinBrodie25

4.0

Great Irish pub inside the airport. If you have the time before your flight, this is a great place to sit & eat. Staff always very friendly.

Jonathan

1.0

Thanks for the food poisoning! Had breakfast at 5am yesterday & have been living in the bathroom since. Hit me about half way through my flight, perfect timing.

B

5.0

We had a layover in Montreal & we stopped by this pub. We were prompted seated & the staff was great especially our server, Angie! They have a limited menu but they have all the favorites. They also have a bunch of draft beers that came out nice & cold. Back to Angie..she answered our questions & was super patient & kind! The restaurant was packed but Angie took our orders & made sure our food came out quick & hot. I'd recommend Hurley's for a quick bite before you catch your flight.

Janet

5.0

Sooo good! Great breakfast treat before my overly early flight prep.

Ilaria

5.0

My flight was delayed & every bar & restaurant in the terminal had closed by the time I went to Hurley's pub. Fernando, who was working on Wednesday July 9th evening, was so kind to tell me they were still open & serve me a drink. I had it & more customers joined me (4 people) he served all of us kindly & professionally even though he was supposed to close the place way before we left. He made my day & the day of the other guests, thank you so much for being an amazing host, Fernando!

Vincent

5.0

Great place to eat, drink, & wait for your flight!

Ricardo

2.0

I've been to Hurley's YUL on a few occasions. On the last two occasions, however, I left after being seated for 15 minutes without a waiter or bartender ever coming to see me to take my order. Totally unacceptable. The service is very poor & barely merits one star. All of their staff looks disgruntled. The food is overpriced for the quality that they serve you. You're better off at Archibald if you simply want to enjoy a good beer before your flight.

Tudor

2.0

Stopped for breakfast before catching my flight. The carnivore breakfast was very salty; also, the black coffee was not great & was expensive. Otherwise, the service was decent, & the ambiance was great.

Jamie

2.0

I was there with my daughter before a long flight
Ordered nachos & they were unfortunately very sad , the cheese was sparse & not melted anywhere near enough the sauce was a rough scene
Nachos are hard to mess with that much
The beer was good