Restaurant Bellissimo
484 Chemin Bord-du-Lac Lakeshore
Amenities, services & more
Reviews for Hurley's à Yul
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airport(21) fries(7) beer(6) pub(6) attentive(5) bar(5) decent(5) options(5) recommend(4) flight(4) chicken(4) breakfast(4)
Here we go again... I review only the best & the worst so unfortunately this one falls in the worst. Breakfast till 11am, I showed up at 10:44, nobody in front of me. Waited 11min at the door/host desk, decided to sit myself at the bar (nobody came to welcome & sit me). I was told right away that the kitchen wasn't serving breakfast anymore (10:55). First strike... The bar staff was dictated by the kitchen that people were waiting for lunch. Lie. I asked to some people waiting at the door, they wanted breakfast & got told'no'. While I was there, I saw 3 line ups forming at the door with 2 to 3 party's of 2 or 3 people. They pretty much all gave up as nobody was sitting them. One group on 7 got a seat (by the way, there was never less then 5 tables & 3 to 4 seats at the bar available while I was there). This is an airport, making people wait that long is a bad look.
I can't blame the staff, they look all over 30-40 y.o. & seems to have a solid service routine & busy non stop & they were nice. (Let's be real here, since gen Alpha took over the service industry,'good service' is now only an historical mention about the 20th century...)
There's obviously a management issue probably rooted in a disfunctional kitchen. It was pretty obvious, seeing staff waiting at the kitchen for pretty simple fares & hearing staff at the bar complening about the cooks... I waited 24min for a chicken sandwich with fries.
The sandwich itself was not great. Very unriped tomato & the chicken had a doubtful smell... I'll update if there's consequences to me eating it.
There's better options in this terminal for pretty much the same prices.
Update: the smelly chicken had no bad health effect. Non-issue here.
Jérémie m'a donner un service courtois & impeccable . Je recommande 10/10
We had an amazing experience thanks to Olivier at Hurley's international side. His service was excellent - attentive, fast, & always with a smile. The conversations were great & he really made us have a good time. Highly recommend asking for Olivier!
Waited 30 minutes for someone to come serve, to be told they won't have time to serve me within the next 25 minutes
Je mets rarement des avis négatifs, mais là c'est nécessaire.
Le service est déplorable.
Nous nous installons, le serveur ne nous donne pas de carte. Nous voulons commander un soda avec ma compagne, la réponse du serveur :' non monsieur c'est un bar, ici on boit de l'alcool'.
Approche intéressante, mais pourquoi pas.
Nous cherchons d'autres options pour consommer:'est ce possible d'avoir un mojito? Non. Est-ce que vous avez d'autres cocktail ? Oui.'
Quel verbiage & quel professionnalisme...
Nous commandons une bière & une boisson sans alcool.
Puis après avoir été pressuré pour faire un choix, nous attendons nos commandes pendant 15 à 20 min...
Pour clore ce spectacle de clowns, je veux régler ma part, & comme nous sommes a une table de six, monsieur me dit :'non, on ne sépare pas l'addition ici'
Je me retrouve donc a régler la table.
Pour finir je me rends compte que j'ai laisser un pourboire sans avoir validé quoique ce soit sur le tpe.
Toute ces démarches sont a la fois peu orthodoxes & énervantes.
Que certaines de ces pratiques soient courantes, encore une fois pourquoi pas. Mais le cumule de ces pratiques, & le manque de flexibilité du service sont juste pitoyables.
Je déconseille vivement cet établissement qui s'apparente a un braquage organisé.
Rude welcome. Place was empty yet they wanted me to sit at the bar. No hello, nada. Oh & they fo not have an espresso machine. Bye.
The food is kinda mid. Which is expected for an airport pub. The service was terrible. Peter, amazing that you introduced yourself to take the order was never to be seen for the rest of the ride. I had a fruit fly in my beer. Normal. I'm not difficult ...I'll wait for you to come back & check on me so I can ask for a spoon. But. You never came back. So over 10 minutes, no check back & waiting to have a sip of my drink. He has an amazing ability to stand off side of the cash where he can't see his only two customers As a bartended for 13 years & am astounded by the lack of service
Best airport food ever. My wife had the slow cooked beef sandwich & I had the fish & chips. Very impressed.
Great museum. Nice place to warm up too. We were lucky & got in free on 21.32.25.
You'd think they'd know how to pour a Guinness in an Irish pub, but that's not the case here. The poutine however wasn't bad, although way overpriced, but I guess that's to be expected for an airport location. Service & atmosphere were just average.
The avocado toast was good. I specifically asked the server for window seat. He took me to a seat overlooking the airport interior. There was plenty of room throughout the time I was there at the restaurant on the window side. The food came really fast.
Surprisingly small portions for the price. $57 for 2 sandwiches, coffee, & orange juice. Breakfast potatoes were wedges; they were delicious, but you only get about 7 wedges. Bacon was not crispy at all after asking for crispy bacon. Server needed to ask the kitchen to crisp it up a little bit more. Waited 10 minutes for orange juice.
Horrible service, they literally ignore you even though there is almost nobody at the bar.
Awful hostess that I decided to leave the table for somewhere else to eat.
The food was tasty but the portions are small, $30+ dollars for a burger & fries BEFORE tip. The prices are getting ridiculous
Avoid if you can. Appalling service.
The server (bald & bearded), is rude & unhygienic. Sat by the table with a view into the kitchen, & when he bussed the food out he adjusted it with his bare hand, which he obviously didnt wash. He seemed always in a hurry & impatient, even though the place was mostly vacant. Chose the low tip option & he practically jeered.
Maybe he had a bad day but made the experience was very unpleasant.
Limited options at YUL so the place will do just fine. But avoid this if you value your health & peace of mind.