Reviews at Gong Cha highlight a wide variety of drinks, affordable prices, and a convenient downtown location, with many noting that the drinks are generally on point and the service is quick and friendly in a cozy atmosphere. The overall sentiment is positive, calling it a great bubble tea spot and a hidden gem with friendly staff, good ambience, and strong dessert options like waffles. Occasional issues appear, including incorrect orders and understaffing on busy nights, with some guests unsure about tea strength or the level of professionalism behind the counter. Overall, Gong Cha is seen as a reliable choice with many standout flavors and frequent promotions, though a few reviews call for improved accuracy and consistency.
After placing an order I waited 15 mins to get my drink! People that placed orders after me were getting served first. They were so disorganized & did not properly track their orders.
People were also returning drinks because it was not the correct order.
Their waffle maker was also not working so they also had to issue refunds!
Seriously bubble teas are not rocket science.
I just want to inform you that this is my second order that was incorrect again. I always order the Coconut Taro Smoothie. Last time, I received a Coconut Smoothie instead. (November) I tried ordering again today, waiting for almost 1 half hour. but I was given Taro Milk Tea. I don't drink tea, so I was disappointed.
I was really craving the Taro Smoothie & still haven't received the correct order. I hope you can kindly look into this matter. Thank you.
We found this hidden gem on a cold Saturday afternoon. The place is small but cozy, with a festive Noël atmosphere. The staff were so friendly & recommended a delicious matcha bubble tea. I'll definitely come back with my friends!
Nov 21, 2025
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
Une super découverte !
J'ai adoré cette petite boutique de bubble tea. L'endroit est vraiment propre & agréable, on s'y sent bien dès l'entrée. Le thé est excellent, avec une grande variété de fruits & de saveurs disponibles. J'ai aussi apprécié le fait qu'on puisse choisir le niveau de sucre selon ses préférences. Un vrai plus ! J'y ai passé un très bon moment. Je reviendrai sans hésiter. 💯🧋
people working there are sooo nice :) went in right before closing but they were so welcoming! Strawberry earl grey milk tea with almond jelly was awesome!!
Have been ordering (online & in store) from here several times. My daughter love their waffles (both original & chocolate are good). Their Peach Green Tea & Foam Green Tea are amazing, I usually get them with no sugar so I can enjoy the tea taste, highly recommend!
The bubble tea is phenomenal & cheap, & so do the waffles. The best one is the matcha.I bought for my kids & they loved it.The workers are really very gentle & nice.The store is filled with beauty & it's also come up with great songs. Definitely recommended
