Les avis sur Gong Cha mettent en avant une grande variété de boissons, des tarifs abordables et un emplacement pratique au centre-ville, avec beaucoup de remarques positives sur la qualité des boissons, la rapidité du service et une ambiance chaleureuse. L'impression générale est favorable, qualifiant l'enseigne de lieu formidable pour le bubble tea et de petite pépite avec un personnel sympathique, une bonne ambiance et des options de dessert comme les gaufres. Des points négatifs apparaissent occasionnellement, notamment des commandes erronées et un sous-effectif lors des soirées chargées, certains clients évoquant un manque de professionnalisme ou une certaine incohérence. Dans l'ensemble, Gong Cha est perçu comme un choix fiable avec de nombreuses saveurs et promotions fréquentes, bien que quelques avis réclament plus de précision et de cohérence.
I went to this gong cha today, my friend ask if they had a bathroom & they said no & then when an Asian person asked for it, they gave her the bathroom key. we also asked for a matcha with mango & it was literally just matcha & when we told the cashier we almost had to beg to have another one. Also the cashiers were really unkind (I get it's late but still why are you working on customer service if you can't be at least a little bit kind) & last they're supposed to close at 10pm but they weren't accepting people after 9:30
After placing an order I waited 15 mins to get my drink! People that placed orders after me were getting served first. They were so disorganized & did not properly track their orders.
People were also returning drinks because it was not the correct order.
Their waffle maker was also not working so they also had to issue refunds!
Seriously bubble teas are not rocket science.
Je suis déçu... les personnes derrière le comptoir étaient peu professionnels...& en sous effectif pour un soir d'affluence.
Dommage, j'apprécie généralement l'enseigne.
I just want to inform you that this is my second order that was incorrect again. I always order the Coconut Taro Smoothie. Last time, I received a Coconut Smoothie instead. (November) I tried ordering again today, waiting for almost 1 half hour. but I was given Taro Milk Tea. I don't drink tea, so I was disappointed.
I was really craving the Taro Smoothie & still haven't received the correct order. I hope you can kindly look into this matter. Thank you.
Great experience here. They have many many options & many promotions as well. I recommend order the drink of the day if you are not sure what are you going to get. The waffle is really fresh & tasty highly highly recommend!
25 déc. 2025
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We found this hidden gem on a cold Saturday afternoon. The place is small but cozy, with a festive Noël atmosphere. The staff were so friendly & recommended a delicious matcha bubble tea. I'll definitely come back with my friends!
