Reviews of Gong Cha describe a convenient downtown tea stop with a cozy, welcoming vibe, a wide and varied bubble tea menu, and affordable prices, where the staff are friendly and service is generally praised even when the shop is busy or closing. The drinks are repeatedly highlighted as delicious, with many fans of milk tea, taro and matcha flavors, and recommendations to try the drink of the day, while snacks like fresh waffles are noted as tasty additions. Some feedback notes occasional order mixups and delays, including repeated incorrect substitutions such as coconut taro or coconut smoothies, and at least one longer wait, though the atmosphere and cleanliness remain strong positives. A sense of discovery is common, with some customers calling it a hidden gem and a go to spot for bubble tea in town, thanks to the variety, promotions, and friendly service that people remember. Overall, Gong Cha seems to offer reliable drinks and a pleasant experience, with minor issues in accuracy that do not overshadow the positive vibe and value.
I just want to inform you that this is my second order that was incorrect again. I always order the Coconut Taro Smoothie. Last time, I received a Coconut Smoothie instead. (November) I tried ordering again today, waiting for almost 1 half hour. but I was given Taro Milk Tea. I don't drink tea, so I was disappointed.
I was really craving the Taro Smoothie & still haven't received the correct order. I hope you can kindly look into this matter. Thank you.
We found this hidden gem on a cold Saturday afternoon. The place is small but cozy, with a festive Noël atmosphere. The staff were so friendly & recommended a delicious matcha bubble tea. I'll definitely come back with my friends!
Une super découverte !
J'ai adoré cette petite boutique de bubble tea. L'endroit est vraiment propre & agréable, on s'y sent bien dès l'entrée. Le thé est excellent, avec une grande variété de fruits & de saveurs disponibles. J'ai aussi apprécié le fait qu'on puisse choisir le niveau de sucre selon ses préférences. Un vrai plus ! J'y ai passé un très bon moment. Je reviendrai sans hésiter. 💯🧋
Jun 30, 2025
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people working there are sooo nice :) went in right before closing but they were so welcoming! Strawberry earl grey milk tea with almond jelly was awesome!!
Jun 20, 2025
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Have been ordering (online & in store) from here several times. My daughter love their waffles (both original & chocolate are good). Their Peach Green Tea & Foam Green Tea are amazing, I usually get them with no sugar so I can enjoy the tea taste, highly recommend!
The bubble tea is phenomenal & cheap, & so do the waffles. The best one is the matcha.I bought for my kids & they loved it.The workers are really very gentle & nice.The store is filled with beauty & it's also come up with great songs. Definitely recommended
