Fuwa Fuwa is described as a standout for ultra-light Japanese and soufflé pancakes, croffles, and decadent desserts, with many praising the airy textures, delicate flavors like tiramisu and pistachio, and the visually appealing presentations; the robot server adds a playful element that some find charming while others view as a gimmick. The menu items frequently highlighted include the tiramisu and matcha pancakes and the Basque cheesecake, though some experiences note eggy or undercooked pancakes, uneven fillings, or portions that feel small for the price. Wait times are a dominant theme, as made to order pancakes can take longer than expected, and in busy times service can feel slow or disorganized. Cleanliness and atmosphere receive mixed reviews, with some calling the space cozy and Instagram friendly and others reporting dirty tables or bathrooms and cramped layouts that hamper comfort. Service quality varies, with many staff described as friendly and attentive, while others encounter monotone or inattentive service or language barriers. Overall Fuwa Fuwa seems to be a popular dessert destination worth trying for pancake lovers who have time to spare and are open to premium pricing, but it may not satisfy those seeking quick service, consistent value, or a calmer dining experience.
We went to celebrate my daughter's birthday with breakfast, & it was amazing! The staff were incredibly friendly, & the service was super fast. The highlight was a cute robot that brought our food to the table & even played a'Happy Birthday' song. It was such a fun & memorable experience! 🎉
This is a great spot in Montreal to enjoy some delicious, fluffy pancakes. It's located downtown, & a robot even brings your order right to your table. It's perfect for going with family, having drinks, or grabbing a coffee. The food is excellent, & the atmosphere is really inviting.
Mar 29, 2026
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Food is fine, but service feels a bit lacking in the evenings. Not extremely unpleasant or anything, but a bit awkward watching a robot struggle for 3 minutes to get to a table because folks backed their chairs into the walkway & it was unable to figure its way out.
Yummy food! Really good atmosphere & cute little robot that serves us our food! The only thing I'll say is if you're in a rush for food maybe do not come here as the orders take about 30 minutes to come out.
Since the pancake was made to order, the wait time was a bit long. The food was decent, though the price felt high for the quality. The staff were friendly, but relied on a robot to deliver the order. Because there were so many customers in its way, the robot got stuck on its path to my table.
For starters, unprofessional & rude staff. You could tell none of them were the owners because they didn't take any interest in being kind & welcoming to the clients. They were very cold & disconnected.
The souffle pancakes just tasted like omelettes. The fruit seemed like it wasn't washed very well.
We ordered coffees, but they came without a spoon or sugar. We had to go to the counter & ask for them, but instead of a spoon, they only had stir sticks. Which is fine, but they didn't even bring us any.
They didn't bring our whole order together. It was one item at a time for the coffee then one dish then another dish so we couldn't enjoy everything together.
The cleanliness & hygiene of the whole restaurant seemed on the low end for sure. We had to wipe down our own table before we sat down.
They also had a stupid robot that brought the food but it wouldn't shut up & kept talking to apparently nobody. & of course, only in French.
Overall, a disappointing experience. It's too bad because I was looking forward to it. Pictures looked good but that's about it. Also very overpriced.
Très bon, j'appréhendais mais c'était super bon.
Le service c'était un robot ce qui rends très moderne le restaurant. À l'encaissement les filles étaient très souriantes & gentilles . ☺?
Jan 31, 2026
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This was a fun experience for my two young daughters - a little robot delivered our food & they absolutely adored it. The pancakes weren't my style, but my girls ate every last bite. Friendly service.
The pancakes were super light & fluffy, & service was quick. Our food was delivered by an adorable robot. The only downside is that there is no option to order a side with your pancakes.
Nov 30, 2025
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A lot of these places that make Japanese pancakes usually make them taste so egg-y; not this one. Fuwa Fuwa's pancakes taste fresh, light, & fluffier than the other ones I've tried.
We ordered the tiramisu pancakes & they were heavenly. We also tried the burnt cheesecake which was so-so. But overall it was a great place to have dessert & hang after a long day of walking in Montreal. The souffle pancakes were so good, we went there twice in 2 days before we left Montreal!
Pancakes were fluffy & tasty, too bad it's not enough to feel full, have it more like a dessert than a breakfast or meal because you won,t feel full with just 2. I understand it takes time as you can only serve these freshly made, so I am not one to complaint about that. The place was not very clean though, & we were surprised to be served by a robot at the table! Because we had already tipped, why tip if a robot does the service at the table? That's unfair. Especially when we had to push chairs out of its way instead of the staff, hey you should TIP US for making us work!
Super unique drinks, delicious pancakes, & rich, creamy basque cheesecake! I've been to Fuwa Fuwa with different friends & everyone loves it! I highly recommend the savoury pancakes (I found them even better than the traditional sweet ones) & raspberry basque cheesecake :)
Plus, the staff are so kind & friendly! A few months ago, I took my dad there because he wanted to see the little robot delivering our food, but when we arrived, it was being fixed by a mechanic. My mentioned it in passing to the cashier that my dad really wanted to see the robot &, instead of just saying it was being fixed, she asked if it would be okay to delay our order so we could get it from the robot once it started working again! That was such a sweet & thoughtful thing to do, my dad was so excited to see the little robot 🥹
I really appreciate the kindness of the servers & the amazing food at Fuwa Fuwa!
Sep 6, 2025
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J'ai beaucoup aimé. Les pancakes sont délicieuses & fluffy. Ça vaut la peine d'essayer même si c'est un peu dispendieux. Avec le robot qui rapporte le repas à ta place.
The Japanese Pancakes at Fuwa Fuwa are out of this world. Soft, Fluffy, freshly made & extremely flavorful.
We had Pistachio Pancake & Tiramisu Pancake. Both were excellent but personally, I like the pistachio one. It may take a while to be prepared but it's well worth the wait.
The best part is the pancakes are delivered to your table by a lovely robot.
If you're in Montreal, this is definitely a place to visit & these Japanese pancakes are a must have - Never miss.
Little pricey, but good quality. Tiramisu was a little heavy handed in the powder on top resulting in bitterness if you didn't remove some, but some may prefer the contrast.
Coffee was good.
Robot waiter is a gimmick that is cute but fails in utility. Stops on the wrong side of the table so you have to stand up & walk over to get your dishes.
