Overall, reviews describe Chef on Call as a popular go to for comfort food with consistently delicious burgers, tasty curly fries, and satisfying milkshakes, paired with friendly, attentive staff and quick service for both dine in and takeout. Diners appreciate generous portions, good value with promotions, and reliable quality that makes it easy to return, even for big groups or late night cravings. The venue is described as clean and casual with a welcoming vibe that suits watching sports and easy order pickup. However, some visits reveal inconsistent performance, including occasional overcooked or burnt burgers, fries that lose heat, and longer waits during busy periods or for complex orders. The delivery experience can vary, but when things align deliveries arrive hot and well packaged, and staff efforts to resolve issues are noted. Catering for events is praised for accommodating dietary restrictions and providing crowd pleasing dishes.
Update: J'y suis retourné une deuxième fois pour goûter les autres produits, c'est véritablement un sans faute ! Mention spéciale au milkshake café caramel qui est juste incroyable 🧡 - On m'a recommandé ce snack comme étant un incontournable à tester lorsque l'on se trouve à Montréal. & je dois dire que c'était plutôt véridique ! 👍🏻 En effet, la nourriture est très bonne, c'est frais. & le personnel est cordial ainsi que le service rapide ! 👌🏻 Puis ils proposent pas mal de choses, en cas de changement d'envies, c'est appréciable !
Ordered on their app with coupon, I was pleasantly surprised at how fast the order arrived. We took the OG chicken burger & curly fries which were both very tasty.
Have ordered from here twice now, & both times the food was cold. I even made the second order in person & was given the food fast so I thought for sure it must be hot, but after a less than 5 min walk home, it was cold already. They obviously gave me a burger they had made earlier. They don't care about quality, just getting your money is all that matters. Friends recommended it to me which is why I gave them a second chance. Not again I'm afraid.
Pour être franche & directe: c bon. C'est aussi bon pcq j'ai choisi ce qui me plaît comme garnitures: mayo oignons grillés champignons grillés, pas de moutarde, pas de ketchup. J'ai demandé de ne pas mettre de sel additionel. Je ne sais pas s'ils ont suivi cette demande. C'est salé en masse... comme ils n'offrent pas le fromage suisse comme option (?) Je l'ai ajouté moi-même. Ceci dit le burger est gros, goùteux & juteux.
