Overall, reviews describe Chef on Call as a popular go to for comfort food with consistently delicious burgers, tasty curly fries, and satisfying milkshakes, paired with friendly, attentive staff and quick service for both dine in and takeout. Diners appreciate generous portions, good value with promotions, and reliable quality that makes it easy to return, even for big groups or late night cravings. The venue is described as clean and casual with a welcoming vibe that suits watching sports and easy order pickup. However, some visits reveal inconsistent performance, including occasional overcooked or burnt burgers, fries that lose heat, and longer waits during busy periods or for complex orders. The delivery experience can vary, but when things align deliveries arrive hot and well packaged, and staff efforts to resolve issues are noted. Catering for events is praised for accommodating dietary restrictions and providing crowd pleasing dishes.
Amazing experience at Chef On Call!
The food was fresh, hot, & absolutely delicious. The burgers & wraps were juicy, the fries have the perfect crispy, & the portions were very generous. The staff were friendly, fast(10-15 min wait time), & made the whole experience even better.
If you're looking for great comfort food late at night in Montreal, Chef On Call is definitely the spot. Highly recommend it & will definitely be coming back again!
What a great discovery! Perfect spot for lunch, dinner or late night snack (they're opened until 4 am!!). Super vast menu, there is something for everyone. Everything is homemade & freshly prepped (sauces, burger patties, etc). The dishes we ordered were all very flavourful, well balanced & crafted with intentions. Huge burgers, well garnished & juicy, cooked on a charcoal grill. The milkshakes are PHENOMENAL. The Biscoff one is PACKED with Biscoff, they're not skimpy. I highly recommend!
Mar 1, 2026
on Google
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Picked up burgers to-go for a group & everything arrived hot & well-packaged. We ordered different styles & every person enjoyed their burger - juicy, well-seasoned, & consistent. Excellent value & service; I'll definitely order again & recommend it to others.
It's a very solid fast food place! The restaurant is clean, & the cashiers are friendly.
The burgers are good, although they can be a little messy. The vegetarian burger is also very good & reminiscent of real meat. The plain fries (not the poutine) are dry & lacking in flavor though. If you get the plain fries, eat them while they are hot.
The wings are okay. I would recommend getting them tossed in a sauce.
Chef on Call continues to disappoint time & time again. One thing they hold back from mentioning is if you choose to order online (as highly suggested on all the signs in the store), you have to wait in line to ask them to prepare the order or you will make the mistake of waiting over an hour for them to call your name, & only later find out that another 15 minute wait will be ahead. The food is decent, but not worth the high price tag as the burgers are often burnt. Would not recommend for any late night needs as the service is non-existent & the food not worth the nearly one & a half hour wait.
A Huge Thank You to Chef On Call Montreal from Best Buddies Concordia!
We had the pleasure of working with Chef On Call for our recent Best Buddies event at Concordia University, & we couldn't be happier with the catering experience!
A special thank you to Irwin for going above & beyond to get everything ready for us on such short notice! We truly appreciate the effort in accommodating the different dietary restrictions for our buddies!! The smash burgers were a huge hit!
The food was absolutely delicious!! Our buddies & volunteers couldn't stop raving about the Cheese Sticks & the Pot de Creme Bar!!
Thank you Chef On Call for helping make our event so special! We highly recommend you to anyone looking for fantastic food catering & even better service. 💙✨
Delivery food from this place is really bad. Got a halloumi burger & it was beyond burn. Impossible to eat. Overpriced unetable Burger. I Don't recommend. Edit: After a couple of emails I am very glad to hear this seemed like a one off. Great customer service apologizing & helping make things right. Adjusting my review so that people know this place do cares about their food & service. Adjusting my stars from 1 to 3 & adding a 5 star in service.
Update: J'y suis retourné une deuxième fois pour goûter les autres produits, c'est véritablement un sans faute ! Mention spéciale au milkshake café caramel qui est juste incroyable 🧡 - On m'a recommandé ce snack comme étant un incontournable à tester lorsque l'on se trouve à Montréal. & je dois dire que c'était plutôt véridique ! 👍🏻 En effet, la nourriture est très bonne, c'est frais. & le personnel est cordial ainsi que le service rapide ! 👌🏻 Puis ils proposent pas mal de choses, en cas de changement d'envies, c'est appréciable !
May 10, 2024
on Google
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Have ordered from here twice now, & both times the food was cold. I even made the second order in person & was given the food fast so I thought for sure it must be hot, but after a less than 5 min walk home, it was cold already. They obviously gave me a burger they had made earlier. They don't care about quality, just getting your money is all that matters. Friends recommended it to me which is why I gave them a second chance. Not again I'm afraid.
The food was great!! I can't remember the last time I had a burger this good haha. The service was on par with that, the server just had the brightest smile. Definitely recommend!
Always have had a great experience with Chef On Call. Prep time is fast & food always hits the spot. The staff are really nice & even offer freebies occasionally (if u ask ;)
Highly recommend, look out for the curly fry specials on fridays!
