Overall, reviews describe Chef on Call as a popular go to for comfort food with consistently delicious burgers, tasty curly fries, and satisfying milkshakes, paired with friendly, attentive staff and quick service for both dine in and takeout. Diners appreciate generous portions, good value with promotions, and reliable quality that makes it easy to return, even for big groups or late night cravings. The venue is described as clean and casual with a welcoming vibe that suits watching sports and easy order pickup. However, some visits reveal inconsistent performance, including occasional overcooked or burnt burgers, fries that lose heat, and longer waits during busy periods or for complex orders. The delivery experience can vary, but when things align deliveries arrive hot and well packaged, and staff efforts to resolve issues are noted. Catering for events is praised for accommodating dietary restrictions and providing crowd pleasing dishes.
One of the best burger I never had . The burger is well garnished, the meat is tasty & everything is holding perfectly. The portion of fries is generous & many choices of sauces to choose from. Excellent place. The negative point : no branch in the US !
Amazing experience at Chef On Call!
The food was fresh, hot, & absolutely delicious. The burgers & wraps were juicy, the fries have the perfect crispy, & the portions were very generous. The staff were friendly, fast(10-15 min wait time), & made the whole experience even better.
If you're looking for great comfort food late at night in Montreal, Chef On Call is definitely the spot. Highly recommend it & will definitely be coming back again!
What a great discovery! Perfect spot for lunch, dinner or late night snack (they're opened until 4 am!!). Super vast menu, there is something for everyone. Everything is homemade & freshly prepped (sauces, burger patties, etc). The dishes we ordered were all very flavourful, well balanced & crafted with intentions. Huge burgers, well garnished & juicy, cooked on a charcoal grill. The milkshakes are PHENOMENAL. The Biscoff one is PACKED with Biscoff, they're not skimpy. I highly recommend!
ordered on uber January 2nd 2026 12:50 am asked the guy for no lettuce because we didn't leave note he said yes & when it came burger has lettuce barley any sauce on the burgers & hotdogs was burnt
Picked up burgers to-go for a group & everything arrived hot & well-packaged. We ordered different styles & every person enjoyed their burger - juicy, well-seasoned, & consistent. Excellent value & service; I'll definitely order again & recommend it to others.
Forgot to take pics.
Sep 28, 2025
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
It's a very solid fast food place! The restaurant is clean, & the cashiers are friendly.
The burgers are good, although they can be a little messy. The vegetarian burger is also very good & reminiscent of real meat. The plain fries (not the poutine) are dry & lacking in flavor though. If you get the plain fries, eat them while they are hot.
The wings are okay. I would recommend getting them tossed in a sauce.
Food is still the same after all these years.
Service quite average during late hours.
Atmosphere is one star these days. I get music with work can be positive but no one wants hardcore dubstep music while eating a burger😂
Chef on Call continues to disappoint time & time again. One thing they hold back from mentioning is if you choose to order online (as highly suggested on all the signs in the store), you have to wait in line to ask them to prepare the order or you will make the mistake of waiting over an hour for them to call your name, & only later find out that another 15 minute wait will be ahead. The food is decent, but not worth the high price tag as the burgers are often burnt. Would not recommend for any late night needs as the service is non-existent & the food not worth the nearly one & a half hour wait.
Apr 2, 2025
on Google
🍽️
Know where to eat in Montreal before everyone else.
Get the first look at the hottest openings, secret menus, and RestoMontreal.ca's weekly top picks. Join 50,000+ foodies.
A Huge Thank You to Chef On Call Montreal from Best Buddies Concordia!
We had the pleasure of working with Chef On Call for our recent Best Buddies event at Concordia University, & we couldn't be happier with the catering experience!
A special thank you to Irwin for going above & beyond to get everything ready for us on such short notice! We truly appreciate the effort in accommodating the different dietary restrictions for our buddies!! The smash burgers were a huge hit!
The food was absolutely delicious!! Our buddies & volunteers couldn't stop raving about the Cheese Sticks & the Pot de Creme Bar!!
Thank you Chef On Call for helping make our event so special! We highly recommend you to anyone looking for fantastic food catering & even better service. 💙✨
Does anyone else have trouble with the responsiveness of the website? Hungg gap & just rolling in the empty. Also, please put login on first page...I don't need, as a customer, to have to go through a landing page or funnel. For the food, you don't order there because your health is important! Comfort food could be better quality for the price paid. More options would be appreciated. Thank you.
Edit: Had a delivery this night & the delivery guy & the receptionist were A1! They must've been very busy cause they had forgotten my tenders & my poutine & offered to give me chef coin credits for the items but I was hungry & asked if there was time to deliver them. So they did & it was quick! Even gave me complementary sauces & a fried mars bar as a surprise! I was elated at the courtesies they showed! But, then again, I was polite & had given a decent tip. The food was good & perfect temperature! I'd still like them to offer more options, if possible but quality is ok for what they offer. I now use the app. as it's way more convenient & less of a pain in the a$$ to go through. You can track your order after the order page or in history of transactions.
Edit2: Got my delivery. My crisp burger was good but not hot hot,you know? & instead of Sprite×1 I got 2×lemoniced tea named Fuze. I didn't know they had this. I saw they had Monster drink in their list when ordering. I wasn't informed of the substitution & I disn't get my salad. Will follow-up with customer service tomorrow about that. I think I'll try ordering earlier than 1h22. Also, I tried installing the app I previously had & it doesn't work, even with location turned on.
Update on edit #2: I was contacted & got 8$ in Chef's coins. He said I didn't receive the right cold bag. He responded in 48 hours. All 😎👍
For the app, he asked some screenshots. LOL! I gave him the black screen I got & the icon of the app. I'll try again & hope it works.🤷?♀?
very pricey, i had the club sandwich & the bread was super hard. I tried their burgers before & it was alright but the price is still too high. 27$ for club sandwich trio with tax & tip is outrageous to be honest.
The chicken burger was average. The patty was slightly dry, the toppings were basic, & the bun was unremarkable. Decent for a quick meal, but nothing to write home about
