Chef on Call

Julien

3.0

Food is tasty & fresh, decently priced, generous portion on popcorn chicken. Menu, however, is the instagram reels of menus. Dancing nuggets, rotating pasta, moon walking chefs, chicken falling from the sky, a second chef who's dancing. It's too much. The music is that of a nightclub in which amateur DJs practice spinning disks. Its remixes of pop songs with a voice sample saying « put your hands up » every now & then played at an absurd volume, measured at 83 decibels

Rabia

1.0

While I was recovering from a leg injury & unable to walk properly or take the stairs, I ordered delivery through Uber Eats. The restaurant handles their own deliveries, & I made sure to clearly state in my delivery notes that I needed the order brought to my door, as I was not able to come downstairs.

When the driver arrived he called me & said he would not be able to deliver the order to my door because there was no elevator . I live on the second floor of a small building with no elevator, & it's only about one short flight of stairs. Despite explaining my situation, he was rude & dismissive. He told me he didn't care & that I could call Uber if I had a problem. He kept saying'I can't I can't I cant..:' irritated & rude.

He then left the food in the lobby & left. Because of this, I wasn't able to get my food for over an hour until a neighbor came home & helped me. The food was cold & my milkshake was warm.

This was a horrible experience. I had clearly communicated that I was injured & unable to come downstairs, & the lack of care & basic consideration was extremely disappointing.

Edit: they lied on their reply. It was their guy from chef on call. See the picture below. I forgot his name i think it was fakim, or karim or some other arab name. He was a short, thin, mean guy who spoke no English at all.

Paige

5.0

10/10 would recommend to anyone in the area

Alan

5.0

Vegetarian poutine is very good

Nour

5.0

Better than mcdo.
10 / 10

Karl

2.0

I've ordered from this Chef on Call location 4-5 times on Uber Eats. The main reason I kept coming back is that the food is decent & they're open late. But every time, I forget how bad the service is, & every time, they prove me right.
The delivery experience is consistently terrible. Not once has the driver called me. They usually leave the order in the lobby with no notice, so I'm left guessing when to go down & get it. Orders are always delayed by at least 30 minutes, & since they use their own drivers, there's no way to track anything. It ends up taking over an hour (sometimes 1h15+) for food from a place that's literally down the street.
On top of that, I've even had orders canceled after waiting close to an hour. When you try to call for an update, you're met with rude, clearly frustrated staff who sound annoyed that you even reached out. I regret giving this place so many chances & will never be ordering again.

Félix

5.0

Livraison rapide par Ouss & ses collègues.

Paul

5.0

Owner is super nice & gave us free cake

M

5.0

Jeff at the front is a real professional. Top tier customer service & very chill 🙏🏽. Food is solid, good deals

Ryan

5.0

Visiting Montreal for a few days & decided to try this place because it was near the hotel. Absolutely incredible food (chicken parm sandwich, fries, buffalo chicken wrap).

Great service & a really pretty interior. I'll definitely be back if we visit Montreal again!