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Restaurant

Chef on Call

Downtown
4.3$ & $$
CLOSEDOpens Today at 11 am
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Chef on Call Downtown, Montreal: Menu, Reviews & Reserve (2026)
SandwichesBurgersSaladsCatering
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About

Chef on Call provides a focused selection of hearty comfort food centered on grilled beef patties, artisanal sandwich builds, and fresh salad preparations. The kitchen emphasizes functional, high-volume preparation techniques designed to deliver consistent flavor profiles across a diverse menu of handheld options. Signature burger builds feature classic toppings alongside unique house combinations, while sandwich offerings utilize a variety of toasted breads and savory protein fillings. The establishment serves as a streamlined hub for quick, substantial meals that prioritize ingredient accessibility and rapid assembly. Culinary execution relies on established preparation methods to ensure that each order meets specific technical standards. Patrons encounter a practical environment optimized for efficiency, where the primary objective remains the delivery of reliable, calorie-dense food items produced to meet rigorous demand requirements without unnecessary stylistic flourishes or culinary pretense.

Details

Amenities, services & more

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5★
70%
4★
9%
3★
5%
2★
12%
1★
4%

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Reviews for Chef on Call

Food
Service
on Google4.3 (2100+)
*as of 2026-07-15
5★
70%
4★
9%
3★
5%
2★
12%
1★
4%

Review Summary

Chef on Call is widely regarded as a go-to destination for high-quality comfort food in Montreal, particularly for its delicious burgers, crispy fries, and exceptional milkshakes. Many patrons appreciate the generous portion sizes, fresh ingredients, and the consistency of the menu, making it a reliable spot for late-night cravings. While the food and in-store hospitality consistently receive high praise from visitors and locals alike, the delivery experience remains a significant point of contention. Frequent reports of long wait times, tracking difficulties, and inconsistent communication regarding orders have frustrated some customers, leading to a polarized experience between those dining in or picking up and those relying on the restaurant's internal delivery service.
Page 3 of 21 - 209 Reviews

Better than mcdo.
10 / 10

Apr 26, 2026
on Google

I've ordered from this Chef on Call location 4-5 times on Uber Eats. The main reason I kept coming back is that the food is decent & they're open late. But every time, I forget how bad the service is, & every time, they prove me right.
The delivery experience is consistently terrible. Not once has the driver called me. They usually leave the order in the lobby with no notice, so I'm left guessing when to go down & get it. Orders are always delayed by at least 30 minutes, & since they use their own drivers, there's no way to track anything. It ends up taking over an hour (sometimes 1h15+) for food from a place that's literally down the street.
On top of that, I've even had orders canceled after waiting close to an hour. When you try to call for an update, you're met with rude, clearly frustrated staff who sound annoyed that you even reached out. I regret giving this place so many chances & will never be ordering again.

Apr 21, 2026
on Google

Livraison rapide par Ouss & ses collègues.

Apr 16, 2026
on Google

Owner is super nice & gave us free cake

Apr 16, 2026
on Google
5.0

Jeff at the front is a real professional. Top tier customer service & very chill 🙏🏽. Food is solid, good deals

Apr 15, 2026
on Google

Visiting Montreal for a few days & decided to try this place because it was near the hotel. Absolutely incredible food (chicken parm sandwich, fries, buffalo chicken wrap).

Great service & a really pretty interior. I'll definitely be back if we visit Montreal again!

Apr 11, 2026
on Google

To be avoided.

Can't talk about the quality of the food, because the food never arrived & we had to cancel the order via Uber Support.
They will NOT deliver within time, NOT respond to update requests & as you can see by other reviews on here, clearly do this regularly.

The best thing about this order was the fact that Uber Support acted professionally & within minutes, cancelled our order & got us a refund.

Apr 9, 2026
on Google

One of the best burger I never had . The burger is well garnished, the meat is tasty & everything is holding perfectly. The portion of fries is generous & many choices of sauces to choose from. Excellent place. The negative point : no branch in the US !

Mar 30, 2026
on Google

Cheesy Mac & Cheese , Nice staff

Mar 28, 2026
on Google
5.0

Joel is the man! Makes me feel like family, foods always great

Mar 27, 2026
on Google