Reviews for Chef on Call
Reviews often mention
burger(59) fries(19) chicken(17) recommend(17) milkshake(10) delivery(9) ouss(8) curly(8) app(7) tasty(7) music(7) sauce(7)
I've ordered from this Chef on Call location 4-5 times on Uber Eats. The main reason I kept coming back is that the food is decent & they're open late. But every time, I forget how bad the service is, & every time, they prove me right.
The delivery experience is consistently terrible. Not once has the driver called me. They usually leave the order in the lobby with no notice, so I'm left guessing when to go down & get it. Orders are always delayed by at least 30 minutes, & since they use their own drivers, there's no way to track anything. It ends up taking over an hour (sometimes 1h15+) for food from a place that's literally down the street.
On top of that, I've even had orders canceled after waiting close to an hour. When you try to call for an update, you're met with rude, clearly frustrated staff who sound annoyed that you even reached out. I regret giving this place so many chances & will never be ordering again.
Jeff at the front is a real professional. Top tier customer service & very chill 🙏🏽. Food is solid, good deals
Visiting Montreal for a few days & decided to try this place because it was near the hotel. Absolutely incredible food (chicken parm sandwich, fries, buffalo chicken wrap).
Great service & a really pretty interior. I'll definitely be back if we visit Montreal again!
To be avoided.
Can't talk about the quality of the food, because the food never arrived & we had to cancel the order via Uber Support.
They will NOT deliver within time, NOT respond to update requests & as you can see by other reviews on here, clearly do this regularly.
The best thing about this order was the fact that Uber Support acted professionally & within minutes, cancelled our order & got us a refund.
One of the best burger I never had . The burger is well garnished, the meat is tasty & everything is holding perfectly. The portion of fries is generous & many choices of sauces to choose from. Excellent place. The negative point : no branch in the US !