Chef on Call

Elizabeth

2.0

Chef on Call continues to disappoint time & time again. One thing they hold back from mentioning is if you choose to order online (as highly suggested on all the signs in the store), you have to wait in line to ask them to prepare the order or you will make the mistake of waiting over an hour for them to call your name, & only later find out that another 15 minute wait will be ahead. The food is decent, but not worth the high price tag as the burgers are often burnt. Would not recommend for any late night needs as the service is non-existent & the food not worth the nearly one & a half hour wait.

Apr 2, 2025

on Google

Elizabeth

4.0

Does anyone else have trouble with the responsiveness of the website? Hungg gap & just rolling in the empty. Also, please put login on first page...I don't need, as a customer, to have to go through a landing page or funnel. For the food, you don't order there because your health is important! Comfort food could be better quality for the price paid. More options would be appreciated. Thank you.

Edit: Had a delivery this night & the delivery guy & the receptionist were A1! They must've been very busy cause they had forgotten my tenders & my poutine & offered to give me chef coin credits for the items but I was hungry & asked if there was time to deliver them. So they did & it was quick! Even gave me complementary sauces & a fried mars bar as a surprise! I was elated at the courtesies they showed! But, then again, I was polite & had given a decent tip. The food was good & perfect temperature! I'd still like them to offer more options, if possible but quality is ok for what they offer. I now use the app. as it's way more convenient & less of a pain in the a$$ to go through. You can track your order after the order page or in history of transactions.

Edit2: Got my delivery. My crisp burger was good but not hot hot,you know? & instead of Sprite×1 I got 2×lemoniced tea named Fuze. I didn't know they had this. I saw they had Monster drink in their list when ordering. I wasn't informed of the substitution & I disn't get my salad. Will follow-up with customer service tomorrow about that. I think I'll try ordering earlier than 1h22. Also, I tried installing the app I previously had & it doesn't work, even with location turned on.

Update on edit #2: I was contacted & got 8$ in Chef's coins. He said I didn't receive the right cold bag. He responded in 48 hours. All 😎👍
For the app, he asked some screenshots. LOL! I gave him the black screen I got & the icon of the app. I'll try again & hope it works.🤷?♀?

Mar 23, 2025

on Google

Amir

3.0

The chicken burger was average. The patty was slightly dry, the toppings were basic, & the bun was unremarkable. Decent for a quick meal, but nothing to write home about

Jan 2, 2025

on Google

Jessica

3.0

food used to be better before but it's still decent now. good part is that it's still open late

Aug 20, 2024

on Google

Adil

5.0

This place deserves more clients, the food is good, workers are nice, vibes are nice. The poutine is fire, decent price for a meal.

May 23, 2024

on Google

Ankur

5.0

Pretty decent for the price.

May 6, 2024

on Google

Ruhan

3.0

This place is run by students & serves mostly students. Menu selection is pretty good, but the food here is of mid-quality. Decent amount of seating, casual fast food atmosphere. They goofed on my friends order, after seeing several people served after him & getting my food already, they realized their mistake but it cost us a lot of time. Service needs a bit of work, but they were not unfriendly or rude.

Sep 20, 2023

on Google