Le restaurant Cappello, au 44e étage de la Place Ville Marie, propose une cuisine italienne raffinée avec une vue panoramique spectaculaire sur Montréal.
Les avis sur Cappello mettent fréquemment en avant une vue spectaculaire sur Montréal, une ambiance à la fois dynamique et chaleureuse et un service attentif, en louant notamment la burrata, les pâtes, le tartare et le tiramisu ainsi que l’expérience globale, surtout pour les occasions spéciales; certains reprochent des portions parfois petites au regard du prix, un service parfois lent ou inégal, des options limitées sans porc ou sans alcool, et quelques plats qui manquent de cohérence; malgré ces réserves, l’ensemble des retours suggère que Cappello offre une expérience italienne de haute qualité avec une ambiance mémorable et une cuisine savoureuse, et la plupart indiquent qu’ils reviendront.
We had a fantastic time trying Capello for a family birthday celebration! The service was fantastic, Negroni's were great, & the meals absolutely delicious. We got all the pastas & chicken parmigiana to share. All were amazing. Extra points for the spicy vodka pasta! & you have to get the tiramisu, best we've had! Highly recommended!
Je suis arrivée tôt pour voir la vue au coucher du soleil & c'est une vue incroyable! Le décor est chaleureux, conviviale & raffiné. Je n'ai pris que la burrata & elle était excellente. Service impeccable de Bryan au bar.
SUMMARY:
1. Service is complete crap & nonexistent
2. Food decently good
Starting off the experience was really good. Despite being late they did give us the table we wanted. At this points our expectations were being met because we were genuinely excited to try this new place that had just opened up. Then our food also arrived pretty quickly but unfortunately one of the two pasta was undercooked. Like the pasta itself tasted good but the noodles were extremely hard like rocks. The thing was that after we realized how hard the pasta was we didn't see our waiter for 30 whole minutes so by the time we could request a new plate the rest of our food we had all finished.
To be honest our waiter never checked in with us. Not once did he ask if we enjoyed the food or come by our table. Each time we needed something I had to flag him down or straight up walk up to him.
Finally after another 30 minutes they bring the new dish. We had a few bites but ultimately just wanted to pack it & get dessert so we asked our waiter for dessert & boxes. Mind you I mentioned it's my girlfriend's birthday so we thought they would clear the table & bring dessert. However the food runner came with dessert before our table was cleared. They also brought us the wrong dessert even after we explicitly showed our waiter a picture of the dessert we wanted.
So then we asked the server who brought our food if they could box our food. At this point he took it away & said he'll be back. However after receiving our bill & talking with the manager we come to find out they never boxed our food & threw it away instead. In my opinion this restaurant could use a lot of work especially with service because it wasn't even fully busy & they were messing up left & right.
Overall would not recommend coming here unless you want a nice view & mediocre experience. Also our waiter never once apologized for anything it was only when we asked for the manager that we received any sort of apology/compensation for the bad experience. Also management promised a free plate for our troubles but never followed up with us on this.
Une excellente expérience culinaire! Remarquable carte des vins (Le mousseux rouge est à essayer!), une balance des saveurs au point dans chaque bouchée, service impeccable & le tout dans une ambiance chaleureuse! Tous les détails ont été pensés & choisis avec attention. Sans oublier la vue du 44e étage!
Nous y retournerons sans aucun doute!
Really beautiful restaurant with an amazing view & a great atmosphere. All of our dishes were delicious - we had the burrata & pasta, both excellent. Our waiter was very friendly & gave us outstanding service.
La cuisine est très bonne & contrairement à beaucoup d'avis les portions sont vraiment convenable ! Le seul point négatif était le service vraiment très (trop) long & pas fluide avec des erreurs, pour le cadre & le prix qu'on paye je trouve ça dommage.
