Cappello presents an authentic Italian dining experience, specializing in meticulously prepared pasta dishes and vibrant, fresh salads. Patrons can expect a sophisticated yet approachable menu that highlights classic Italian flavors with a focus on quality ingredients. The restaurant is known for its expertly crafted pasta, made with traditional techniques and seasonal produce, ensuring each bite is a delight. Complementing the rich pasta offerings are a selection of crisp, flavorful salads, designed to provide a refreshing counterpoint. Cappello offers a compelling culinary destination for those seeking genuine Italian cuisine.
Cappello offers a stunning and sophisticated dining experience defined primarily by its breathtaking panoramic views of the city. While many guests praise the restaurant for its vibrant atmosphere, delicious pasta, and creative cocktails, experiences remain divided due to inconsistent service and varying perceptions of food quality. Numerous patrons highlight exceptional, attentive staff who go above and beyond to make celebrations special, yet others report frustrations regarding communication, pacing, and rigid policies. While some diners feel the experience perfectly justifies the price point through quality and scenery, others find the portions underwhelming or the food execution lacking given the cost. Ultimately, the restaurant is frequently recommended as a must-visit spot for those seeking a beautiful setting for special occasions, despite some notable mixed feedback regarding consistency.
I planned to celebrate my mom's birthday here & was very disappointed with the experience.
The biggest issue was communication. I called, emailed, & even left a note asking them to contact me if bringing a birthday cake wasn't allowed, but I never received any response. When we arrived, we were told outside cakes weren't accepted. I understand having this policy, but after all my attempts to reach them, I expected at least some understanding or a solution.
I asked if they could bring a complimentary dessert with a candle instead. They agreed, but the waitress brought it without a smile, lit the candle at our table, & walked away. The service throughout the evening felt cold & unwelcoming, & the manager didn't seem interested in helping either.
When I mentioned that I was disappointed with the service, nobody apologized. They just gave me my cake back & said goodbye.
The food was fine, & the view was beautiful, but the service completely ruined what should have been a special birthday celebration. I won't be coming back.
Jul 14, 2026
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Flew in from out of town with my brother for a business trip & chose this restaurant for dinner. We were denied entry & told they were fully booked, yet the restaurant was visibly quite empty at the time.
Shortly after, a couple arrived without a reservation & were seated without issue. Watching that happen right in front of us was not only embarrassing but raised serious concerns about how guests are selected. This felt discriminatory & is not something I can overlook.
Would not recommend this place despite the decor & atmosphere looking beautiful.
I recently visited this restaurant & had a bit of a mixed experience. To start, everything was actually going really well - the burrata & garlic bread were both delicious & set a great first impression.
Unfortunately, things started to go downhill with the main courses. My partner initially received the wrong dish (though the names were quite similar, so I understand how that could happen), but the staff was accommodating & quickly corrected it. However, my own dish arrived cold, & while I normally wouldn't send food back, I had to ask for it to be reheated.
When the dishes came back, we were surprised by the portion size - the cappelleti plate had only five pieces, which felt quite underwhelming. Taste-wise, the pasta didn't really stand out, & my own dish was extremely over-peppered to the point where it was difficult to enjoy, which was disappointing since I usually love pasta.
We decided to stay a bit longer & ordered another round of drinks, but after waiting around 15 minutes with nothing arriving, we assumed it had been forgotten & asked for the bill. After paying (& still tipping over 15% as our waitress was very kind & attentive), we realized we had been charged for the drink we never received. It turned out it had been sitting at the bar for about 10 minutes without being brought to us.
Overall, the ambiance & view are beautiful, & the service from our waitress herself was lovely. However, based on the food experience, I would probably only return for drinks at the bar rather than for a full meal.
Shotout to bar manager Carl for great cocktails & service. My companion said that her margarita was the best one she has ever had. Carl surprised her with fruity margharita with a touch of spice & smokey flavour. Beautiful scenery & great vibes. I highly recommend!
I had a great experience at Cappello. The food was fresh, flavorful, & beautifully presented. The atmosphere was cozy & welcoming, & the staff were very friendly & attentive. Everything we ordered was delicious, & the service was quick & professional. I would definitely recommend this place & will be coming back again!
Beautiful setting, but very underwhelming food. Pasta was bland, & the veal tartare was covered in cheese & seated on a brioche so you did not taste the tartare at all. Drinks were good however.
