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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.
Downtown
4.0$
OPEN12 pm - Midnight
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Ben & Jerry's Downtown, Montreal: Menu, Reviews & Reserve (2026)
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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4.090 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-07-15
4.090 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%
Write your review

Reviews often mention

ice cream(24) flavour(10) jerrs(7) chocolate(6) recommend(5) downtown(4) cone(4) flavor(4) worker(3) getting(3) prix(3) sweet(3)

Review Summary

Ben & Jerry's receives mixed feedback, with many customers praising the delicious, creamy ice cream and the wide variety of flavorful options available. Service is frequently highlighted as friendly, quick, and well organized, though some patrons have reported concerns regarding cleanliness, hygiene standards, and maintenance issues like dirty furniture or the presence of insects. While the atmosphere is generally appreciated, including the availability of seating and thematic decor, opinions on value differ significantly, with some guests feeling the portions are generous while others consider the pricing too high or the scoops inconsistent in size. Additionally, there are reports regarding frustrating inconsistencies in operating hours, leaving some visitors disappointed by unannounced closures.
Page 2 of 5 - 49 Reviews
Felicity
5.0

BOOM SHAKALAKA YES BAAAYYYBBEE

Apr 14, 2026
on Google
Kelvin
3.0

We are sunday at 12:29pm on april 12, ir is currently closed though the opening hours say its open. It has been closed for MONTHS now. I have never seen it open even though i pass by here 7 times a week.

Apr 12, 2026
on Google
Laura
2.0

I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.

Sep 26, 2025
on Google
Chaimaa
5.0

Excellent service Yasser merci!!

Aug 21, 2025
on Google
Gabrielle
5.0

Très bonne boutique les boules sont généreuses comme le prix mais ça vaut vraiment le coup ! Glace menthe chocolat 🍫 avec un vrai goût de menthe naturel & sans colorant c'était délicieux.

Aug 10, 2025
on Google
Ryu
3.0

Cool that it's here, but way too expensive

Aug 10, 2025
on Google
Arnaud
3.0

Une expérience intéressante 🙂

Aug 10, 2025
on Google
Maya
5.0

Excellent service provided by Lara!

Aug 1, 2025
on Google
Rebeca
2.0

The ice cream was good but the place was horrible, the couches were dirty & the tables hadn't been cleaned, there was crumbles in them & there were tons of infects such as flies & other kinds, the couches were ripped & the illumination was bad, the place was also straight up open & more insects could come in, it was terrifying as a person who hates insects

Jul 27, 2025
on Google
SHEINDL
4.0

Rania - our server- was sweet (like the ice cream). 😊
Cycling home from the Jazz Fest, I had a craving for ice cream & B & J satisfied the craving. I ordered one scoop of coffee, coffee, Buzz buzz buzz, & one scoop of chunky monkey, my longtime go to flavour.
The price for a small ice cream- $9.50 with tax- would be very affordable for Americans & Europeans with stronger currencies, however, as a Montrealer, I found it really expensive.
The ice cream itself was delicious.
Tip: eat fast, so the ice cream doesn't melt & drip all for you.😉

Jun 29, 2025
on Google
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