Ben & Florentine serves up a great day! From hearty breakfasts to healthy lunches, all our food is lovingly prepared with fresh ingredients of the highest quality. Whether you want a savoury morning or afternoon meal, we offer the finest dining experience for the breakfast & lunch crowd. At Ben & Florentine, It’s all about the food!™ Welcoming everyone with a hot cup of coffee & a cheerful “bonjour”, we are proud of our excellent customer service. The stage is set for a genial business meeting, a family outing or a gab session with friends. Ben & Florentine is where generations mingle, where entrepreneurs meet & where couples reconnect over delicious dishes. Relax in the comfort of our specially designed restaurants, which create a warm & friendly atmosphere. We believe that a great meal enjoyed in a pleasing ambiance has the power to bring people together. Food, fun & conversation, the perfect recipe for an unforgettable get together. Come in & let us serve up a great day, every day!
Reviews portray Ben & Florentine as a reliable downtown Montreal brunch spot with fresh, flavorful dishes and generous portions at reasonable prices. Breakfast staples such as omelets and eggs Benedict are praised for being well prepared and served hot, with tasty sides and crowd pleasers throughout. The atmosphere is described as welcoming and family friendly. Service is friendly and attentive when not at peak, with numerous mentions of staff going the extra mile, while busy moments can bring longer waits and slower pace. Overall, the place is seen as solid value for money and a good option for a morning or early day meal, though peak times can bring crowds, occasional service hiccups, and a challenging price to value balance. Taken together, the reviews suggest a popular brunch destination that delivers on food quality and hospitality, with the caveat that busy times can affect speed and consistency.
Dear Ben & Florentine, It's no secret I love my breakfast & my definite go to place is your outlet on Mansfield. I came back on Sunday Oct 6th & it is always wonderful. Every time I go, I get the very best service & quality breakfast. Today, I will tell you about a very special waitress that really works very hard & is an ambassador of your brand. She is an inspiration, one of those people you always want breakfast from. Marie-Pier is extremely devoted to you & her clients & she has always treated me like gold, been extremely attentive & caring. She is one of those waitresses every other restaurant wished they had. Not only does she know her menu inside & out, she really gives personalized quality service not found elsewhere. She is very careful with your brand & is alert in her entourage. She assists other waitresses, makes sure things run smoothly. It's not just about my service but everyone else. She gives so much to Ben & Florentine & absolutely loves her work with you, I feel it each time. She's the waitress that has it all, beautiful inside & out, giving her best service with very high professional standards.Attentive & very very hard working. She has served me for years & each time, i got more than breakfast, I got a welcome home experience. You ought to be very proud of her & her contribution. I don't know if you have an employee incentive program but I am compelled to write as i am in awe each time Marie-Pier gives me her service. She deserves a nice bonus, a certificate or something like that. She is worthy of any recognition you can give her as for jenny( both are out of this world).
From entering B&F it took 40 mins for two servings of oatmeal to arrive. The floor was dirty. Toilets out of order & also dirty. Seemed short staffed with a lack of focus on cleanliness
It's a very nice small brunch restaurant with something for everyone. It has great vegetarian options. The service is excellent at least the madam that was our server was above & beyond. So nice.
Great place for an easy breakfast. Menu is vast. We avoided the fried food & went with the healthy options. Oats were great with good serving of fruit & granola was also big. Good to the brown sugar & cream on the side for the oats & not in there already. We don't drink coffee at all - we were asked 3 times in the first 5 minutes by 3 different people if we wanted coffee. Might sound annoying to some, but it's good attention to the customer.
Vraiment déçu par ce restaurant ! Au départ, je découvre que les toilettes sont bloquées & débordent ! Ensuite je commande sans banane dans les fruits & je reçois mon assiette avec bananes alors qui je suis allergique ! Ensuite dans une bouchée de mon bagel au saumon fumée je m'étouffe avec un arête ! Du jamais vu pour moi, un arête dans le saumon fumée ! Des patates épicées rouge avec un goût d'huile de friteuse ! Donc un 27$ mal investi qui a été décevant ! Je ne retournerais pas dans ce restaurant ni aucun de cette chaîne !
Visited during weekday morning. It was quiet & waitress was very attentive. Foods are very good value & the quality has exceeded my expectation for a typical franchise brunch place! Egg yolks on egg benedicts were HUGE (never seen one this big in the US 😂). Food didn't have too much seasoning & I liked it.
Sep 5, 2024
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Great food but very noisy, waitress did not check to see how our food was, forget my drink & when it came, it was not the correct one & no apologies! Very rushed staff & that's likely why the service differed!
Marie was hands down one of the best waitresses I've had in my life. She made the effort to create a table for us to be in her section because we had her yesterday. Thank you so much for making our Montreal trip even more unforgettable. 10/10 would come again!
This is the best place for a delicious breakfast/brunch for a great price. There are so many wonderful options to choose from. & it's located close to the QE Fairmont we stayed at. The waitress for our first visit was Marie, this lady is amazing, so efficient, so friendly, does everything with a smile! The best I've ever seen!! This place is extremely busy & for good reason, we went around 11:30am & got seated within a couple of minutes but the waitresses are busy so it may take a bit to get your food/bill but well worth it. We went back the next day & Jen was really good as well. Definitely eat here!
Aug 28, 2024
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Terrific choice for any time of day with diverse & diet friendly choices for balanced breakfasts. Excelente service & quality. Try the ruby red smoothies.
