BBQ KUI

Michael

5.0

The wife & I misread the closing hours & showed up at 9pm on a thursday night. We found out on arrival that the kitchen's last call would be at 9:15 - not ideal for a BYOB AYCE experience…EXCEPT our server Ricky took the time to explain in detail how the chef could prepare a full course tasting menu & they could extend the kitchen's closing time by an extra 15min (we pushed it to 25min, but it didn't seem like too big of a deal). All in all we were very happy that we decided to stay & got to taste basically the whole menu, even if that last-call curated menu is a bit carb heavy. Big thanks to Ricky for his patience & understanding, & of course thank you to the kitchen staff for sticking around a few minutes longer for us!Voir plus

23 avr. 2025
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GurminderGil-703

1 Commentaire

1.0

If I could rate in minus for this restaurant I would have. It's the 3rd time we went to this restaurant & every time we were told that kitchen is closing in 15 minutes. Restaurant's closing time is 10:30; we came at 9:30, they said we're closing in 15 minutes. Next time we came at 9, they said we're closing in 15 minutes. Today we came at 8:35 (to be exact) they said we're closing in 15 minutes. I asked the hostess what's the closing time for kitchen, & she said it's around 9:30 & I was like, it's just 8:30 & yes, the tables were empty. For a hungry customer who is willing to eat at you restaurant, pay for it & give good tips to the kind waiters serving us, it's very disrespectful to turn them away for the 3rd time. Honestly, everyone I know, I'm going to suggest them to never go to this place. If you guys don't want to accept the customers, why are you even open? ���������
PS- Can't rate the food because I never got a chance to even enter the restaurant; kept sending us away �

If I'm not mistaken it's a « 2 services a night » restaurant: ex: 1st service at 17h30 and 2nd one at 19h30. You can not come at 20h and expect to be done by the time the restaurant close: grilling your own food takes time and some say even 2h is not enough. Why they did not say that to you, I don't know? but it's important to know!

AlexandreBouffard

8 juin 2022