Les avis sur Wild Willy's le décrivent comme une halte populaire avec un large choix de saveurs, des options véganes, des sundaes et des gâteaux glacés, et des textures crémeuses qui retiennent l attention; les préférences vont du banana split au Zigamazoo et beaucoup saluent la qualité constante et l abondance de choix pour tous les goûts, y compris des saveurs originales. Le lieu est souvent très fréquenté, particulièrement en été, mais le service est généralement rapide et sympathique, avec un personnel bilingue qui aide au choix et rend l expérience agréable; l ambiance conviviale et adaptée aux sorties en famille contribue à son statut d institution dans le quartier. Certaines critiques évoquent des points à améliorer comme des erreurs de commande possibles, des files d attente qui peuvent sembler longues ou confuses et, parfois, l absence de toilettes. Malgré ces petits inconvénients, Wild Willy's est largement recommandé comme référence locale pour les amateurs de crème glacée, avec des options pour chiens et des produits annexes disponibles et des commandes à l avance pour certains articles.
Hello Wild Willy Owner, I have constructive criticism for your business! You are a very popular ice cream shop in Montreal, & it makes sense, your ice cream is great! I am a long time loyal client of yours that comes weekly. I collect the stamp cards. Usually when I give the full stamp card, I get my ice cream cone with the waffle cone & the flavour I want - no issues. However, last night, I gave my stamp card to the cashier & ordered a small frozen yogourt in a cup. I wanted chocolate on top. Because of this she charged me a 3$ difference(I've never been charged a difference before): I find this a weird business practice but okay fine(you should allow the customer to have something the same price as they usually spend). She hands me my fro yo, & it has a tiny amount of chocolate on it(everytime I order this, this issue has never happened), the ice cream wasn't fully covered in chocolate. I asked her to add more, & she replies saying: ill need to charge you again. I couldn't believe she said that to me after I just paid a difference. I don't feel like a respected & valued customer with that kind of business behaviour. As a loyal customer who constantly brings business & tells everyone you have the best ice cream in Canada, its very stingy of you. On average people probably spend about 7.50$/person on your ice cream(my guess), therefore you should also give that amount with the stamp card. It doesn't make sense for people to be spending a lot on your ice cream, & you expect them to get something cheaper with the card that they wouldn't usually get. Might as well increase the amount of stamps, & then give the customer a proper ice cream. Secondly, your lines are poorly managed. People come in through the third line & cut the people in the second line due to the tree being in the way. I really hope you can start to properly value your customers, because some business in Montreal who got very popular & stopped keeping their quality before hand, they are losing massive amounts of loyal customers. People speak to each other, bad practices get shared.
30 août 2024
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This place is great. Some reviews are silly, expecting replacement scoops of ice cream for free. Samples within reason is commonplace at ice cream shops, I thought this was widely known. Don't need to take advantage of the samples here though because anything I've tried is great. Every time I've been is very busy, because it's good. Even though busy the customer service was good. Keep it up & ignore the Negative Nancy's. Get a cone & walk by the water before summer is gone!
The ice cream is delicious, the staff is really nice & the atmosphere is amazing. A lot of seating, & a the water is next to it. I really recommend to go there in the evening because the sunset is so nice & you get to eat amazing ice cream
23 août 2024
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If you want to give yourself a nice, l'il, hearty icecream treat close to the nature, you've your spot is unlocked. Many flavours, vegan options included. Treat to your eyes, soul & tummy. :)
17 août 2024
sur Google
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The Wild Willy's truck made our late night snacks at our wedding a huge success! We have been fans of the scoop shop for years & were pinching ourselves to have our own private service. Thank you to Cloé & team for making our dreams come true.
Disappointing. The first time I got the Rocky road & it was filled with tasteless pecans. Not even roasted. Rocky road would be way better with toasted almonds. Next time I tried their mocha almond fudge because I wanted almonds & instead of roasted almonds chunks it was tasteless almond flakes & left a bad coffee aftertaste. I threw it out. In addition, their cake cones are stale. I would have tried the Mint chocolate chip but they use green dye! The whole point of having a home made ice cream store is to have quality ingredients that taste amazing. Unfortunately, this was a huge disappointment.
Why would anyone put a review less than 4 stars? The ice cream here is incredible. I have a weird taste in ice cream but the variety of things they sell here cover my cravings. The line could be very slow, though, but I think it is definitely worth the wait. I would definitely recommend you to visit this place, for tourists, this is DEFINITELY worth a detour. It might be annoying to queue up on such a long line & be told that it can take quite some time to get your order, especially the hot afternoons.