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Commodités, services et plus
Avis pour The Rec Room
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Les avis mentionnent souvent
game(15) jeux(11) arcade(11) kid(9) burger(5) royalmount(5) family(4) bar(4) prix(4) credits(4) chicken(4) drink(3)Food here is terrible. Frozen burger patties, salad with no dressing, fries overcooked, & raw chicken wings. We asked the waitress to cook our chicken wings a little more & she gave us attitude. She went in the kitchen & came back out saying the cook said its normal that its red inside & its because the way they killed the chicken & the veins are red… wait staff & cooks should not say stuff like that. You can see the picture that its completely red inside & its unappetizing. They eventually changed it but with a lot of attitude. Arcades are great but they need a better cook & a floor manager that knows what to do.
If you have ever wondered what it feels like to wait 20 minutes for a glass of diet coke, you should try the new restaurant that has the 2 pool tables at the rec room. The food itself wasn't bad, but the service was very very bad. My food got cold before I got my drink. Which eventually took 3 seconds to make.
Gave us an uncooked burger, waitress got the order wrong & refused to change both orders. It's unbelievable & unacceptable
It's an addiction now... fun!
Edit: dropped the stars for from 5 to 3. I used to enjoy this place alot, but I've noticed a deterioration in the games. They're getting worn out, they've adjusted games to be VERY difficult to win anything.
Half the games were somewhat or completely broken sadly.
Didn't get the chance to the the food, nor talked to any employees either, but the atmosphere was nice at least. Not much to say
Wow. Just bloody wow. NEVER AGAIN!!!!! Horrible. I can't believe that they let these people work there. Rude. Entitled. & finally, STUPID!!!!! We should have when we 1st dealt with the bartender. Didn't know their backside from their elbow. Then the server took 25mins to come take our orders & not happy to serve us. Rude. Just rude. Got our orders wrong too. Then when we returned the wrong orders & got the correct ones, it's like they were deliberately sabotaged. They were absolutely awful. No care in presentation or preparation.
The manager was absolutely no help!! No offer for discounts or a refund, let alone a goddamn apology!!!
I'm the only person who'll complain & let you know that this place should be nuked. Staff should all be fired. We didn't even stay to play games. The atmosphere was ruined by substandard staff. Whoever owns this'hole' should be embarrassed.
Thurdays to Sunday. Unlimited 3h gameplay for 40, great deal
Gift shop. What happened to the prizes? You had Super Mario plushees, Luigi, Princess. Now? Unknowns. Go back to ordering stuff toys people actually recognize. Other than that. Great place.
Endroit plaisant lorsqu'on ne sait pas quoi faire d'une journée pluvieuse.
We had a very pleasant experience at Royalmount. The atmosphere is warm & friendly, & the staff are attentive & welcoming. One thing that could be improved is the kids' menu, which could offer a bit more variety & healthier options. Overall, it's a very accessible & enjoyable place to spend time with family & friends.
The Food + Bar was well cleaned & huge, the wings was so tasty. Didn't know this place was opened because I arrived when the mall was closed! Food took a minute to arrive but everything was fine.
We went for all you can eat wings & we were really surprised with the quality of the food. It exceeded our expectations & 100% worth it. Everything was fresh & hot. The service was great as well & we definitely recommend this place.
Overall, it's a great place for the kids. But it's also the one of the only places for family to hang out, in Royalmount, it becomes quite crowded.
Nôtres troisième visite depuis son ouverture.
Les petits détails techniques lors de l'ouverture ont été corrigé !
Bon choix de jeux & une bonne quantité de jeux. Quelques une défectueuse ou des balles manquante.
Le magasin récompense (pour les ticket gagné) est intéressant & le choix variés.
Malgré le fait que le prix des crédits est dispendieux il reste une des meilleures place de divertissement que je connaisse dans la région de Montréal.
Food at the bar is good. Live music on the weekends. However its expensive.
Youssra,
Ton beau sourire, ton énergie lumineuse & ton accueil chaleureux m'ont séduit.
& que dire de la cuisine… mmm, un vrai délice - le bol de saumon m'a comblé.
Merci pour ce moment,
Un homme heureux venu du pays des Mille & Une Nuits ✨
I went to The Rec Room recently - the arcade itself was fun & the floor staff were friendly & helpful. The games worked well & the overall vibe was good.
Unfortunately, the bar service was really disappointing. It was slow, disorganized, & the bartenders didn't seem interested in helping customers. It took way too long to get a drink, & when I finally did, the service felt rushed & unprofessional.
It's a shame because the rest of the place has great potential. If they could improve the bar service, it would make a big difference in the overall experience.