The Rec Room
FERMÉOuvre aujourd'hui à 10:00
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Commodités, services et plus
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game(28) arcade(17) kid(16) jeux(15) bar(10) ticket(7) royalmount(6) recommend(6) credits(5) points(5) burger(5) wings(4)Their food is disgusting. I ordered the chicken tenders for my children & it was raw chicken. It was not cooked. The calamari tested like cardboard! I was too disgusted to continue eating my chicken burger as i was worried that it will be undercooked. It was a waste of 113$ chicken wings were good but meh not worth the vibe. However, the arcade zone was amazing, lots of fun!!
The experience was disappointing from the start. We waited over 30 minutes just to receive water, & the information provided about the all-you-can-eat wings was inconsistent & confusing. One person in our group did not want wings but was still required to participate, which meant we were unable to order from the regular menu.
What made the situation more frustrating was seeing a large table nearby with the same all-you-can-eat option, where some guests were still allowed to order from the regular menu. This inconsistency made the policy unclear & unfair.
Additionally, we were informed that last call would be at 10:30, yet we were asked to place our final order at 9:40. Shortly after, the waitress returned to say we could order more, which was contradictory & unprofessional. It gave the impression that we were being rushed to leave, despite the restaurant not being busy. The waitress also repeatedly came to our table asking if we were finished, even though we were clearly still eating, which added to the pressure.
While the service was not entirely poor, it lacked organization & clear communication. Overall, the experience could have been much better, & I would not return.
We went for the all you could eat wings.. 2 of us got there before our group of 14 arrived..
The restaurant was quiet, not busy at all.. It took approx 10minutes for a host to even greet us.. Then we were seated & took another 15minutes to flag down to manager to ask if we could order a drink.. The manager spoke to the waitress who took another 15minutes to come & take our drinks.. Our party then arrived.. We did the all you could eat wings. We were allowed to order 1 set of 12 wings & then by 6's.. it took them almost 2 hours to serve me 12 wings & then another 6 wings.. was impossible to take advantage of all you can eat wings.. Worst service ever & I would never go back!
Instead of helping the staff, the manager just walked around delegating & doing absolutely nothing!
Worst experience ever in a restaurant. All 14 of us said the same thing, we will never go back or waste out time & money!! & it wasn't cheap..
Nôtres 4iem visites (Février 2026) & arrêt au restaurant !
Restaurant : Bon !
Portion correct.
Service rapide.
Belle vaisselle.
Ambiance sportive.
Choix intéressent de menus & alcools.
Dispendieuxe comme tout au RoyalMount 16-29$ le plats.
RecRoom !
Nouvelle arcade Nouvelle disposition😀
Le choix & le coût d'échange des ticket gagné par contre est ordinaire & limité meme avec 2400 tickets gagné !
Mise à part nous avons eu du plaisir avant & après nôtres film😊
Nôtres troisième visite depuis son ouverture.
Les petits détails techniques lors de l'ouverture ont été corrigé !
Bon choix de jeux & une bonne quantité de jeux. Quelques une défectueuse ou des balles manquante.
Le magasin récompense (pour les ticket gagné) est intéressant & le choix variés.
Malgré le fait que le prix des crédits est dispendieux il reste une des meilleures place de divertissement que je connaisse dans la région de Montréal.
Love going here! It's a cool arcade for the kids. Just be careful with the machines, they sometimes charge you & the game doesn't load, so you have to go to the tickets kiosk & tell them, they will reload your bracelet :)) they have some VR games too which is cool. Nice place for kids, adults too if that's your thing 😍
Really good food! Price & quality were amazing. Also the waiter, I think his name is Jorge, what a great guy. Best waiter I've had in ages!
It was verry clean & fun so many great arcade games food was good & good prices. The service was good the only problem was the kids hot dogs are verry big not verry child proof.
Vraiment horrible
2eme fois encore pire que la 1ere
C'est génant....
Avoid live events. They hire disappointing hosts.
For trivia, the guy:
- handed prizes out to whoever he wanted without asking questions,
- selectively gave specific tables the chance to answer questions (preventing others from participating)
- tossed small trinkets (that we couldn't choose) to the other tables without saying a word to acknowledge them,
- set prizes aside for his friends
- kept some prizes for himself; some were never even on display
- he got lazy, drew out full boxes of prizes.
- Too invested in the game that he was barely present as a host. He also left the premises for part of the time (taking his coat off & sitting by the bar).
-> At that point, why bother hiring someone for trivia? Just ask the staff to do a raffle; it would have been more fair & less distracting/unfair.
-They should find a new host for their events altogether. I wouldn't go to any more events if they kept this host.
DJs: you have to wonder if they hire from the same family. Their DJs can't read a room if multiple tables just get up, & nobody who stayed dances, there's room for insight.
Food is pretty good. I wish they would bring back daily deals.
Really great place but as an establishment with so many kids there why isn't there a snack bar? Slush, popcorn, chocolate bars , candy or at least a vending machine? I mean the one bar/restaurant is ok but ya definitely need a snack ba
J'ai rarement eu un service aussi médiocre. Nous étions un groupe de huit. Malgré le fait qu'il n'avait pas beaucoup de clients qui mangeaient sur place, notre serveuse n'était jamais sur le plancher. Nous avons dû demander les menus, la chercher pour commander, la chercher pour commander d'autres boissons. Elle n'est jamais venue nous demander si c'était à notre goût. Rien. Tous les employés avaient l'air perdus. Nous avons dû aller commander au bar & même le barman avait l'air complètement perdu. J'ai reçu un gin tonic (gin +eau) pas de pétillant du tout. Je suis normalement compréhensive, mais je comprends les mauvaises reviews…
I had to wait 20 mins just to order, even tho there was no one else in line, the bartenders were making drinks for 20 mins straight without even bothering to serve their guests. I normally am not one to make complains as I also work in customer services, but honestly the rec room has the worst customer service I've ever seen. The employees are not welcoming , didn't bother serving me. I had to wait 30 mins for my food, which ended up being cold. That was on a visit on a dead day. Honestly this place deserves to be shut down. The games are not even good.
I've been at this location twice. First time was good service, quick & great waitress at the bar. Second time I went, service was terrible, the host'sit anywhere you want' but never notified our waitress. We had to ask someone else for our waitress just for the menu. The hostess look like she didn't care. The restaurant was barely busy. Finally got our waitress. Food took a while but it was good. The fact we had to ask around who is our waitress after 10+ minutes of waiting was ridiculous. For a spot that is less than 3 years old, you would expect better hosts. Food was good, atmosphere was good.
It's advertised as a huge arcade, but les trois monkeys downtown is much larger. The food was also quite disappointing & overpriced
Très belle soirée resto/jeux. Le personnel est très agréable au resto & jeux.
Ambient was good food was just terrible, overly salty every plate had a defect, not errors just bad tasting. Even the coffee tasted like burnt rubbe