Commodités, services et plus
Avis pour The Rec Room
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Les avis mentionnent souvent
game(21) arcade(12) kid(12) jeux(12) recommend(5) bar(5) burger(5) royalmount(5) points(4) ended(4) ticket(4) drink(4)An inappropriate lady employee for the reception said that all the places are reserved despite seeing a number of empty tables for more than two hours, in addition to the filth of the restaurant is zero star 🤮
Waitress say place is fully booked, but there was plenty of seats even after 2 hours, wish there was an option for 0 stars for lying
It's the best arcade in Montreal because it's big & they have so many options of games & the offer of 40$ fro 3 hours unlimited is very affordable so I recommend you to go
Perfect Birthday Venue for Kids & Adults!
We recently hosted our son's birthday party at The Rec Room, & it was a massive success. The kids' party package is incredibly well-designed. Each child received a game bracelet with plenty of points, which kept them entertained for hours.
I was especially impressed with the food; even though it was from the kids' menu, the portions were generous-all the kids were full, & we even had leftovers! The popcorn & drinks were a great touch as well. We ordered from the regular menu for the adults, & everything was delicious. We ended the day by heading to the Cineplex upstairs for a movie. It was the perfect, stress-free birthday celebration. Highly recommend!
Fun place for entertainment, with many games. Multiple games however had non-function multiplayer control, would've been better to have them fixed. One of the two restaurants was also closed early, making the only restaurant busier (longer waiting times).
J'ai reçu un service absolument remarquable de la part de Gloire & le manager chez RecRoom. Nous avions eu une erreur à la caisse, mais ils ont été extrêmement gentils & compréhensifs. Ils ont vraiment pris le temps de régler la situation avec patience & professionnalisme.
Honnêtement, j'ai reçu le meilleur service à RecRoom & je recommande ce lieu à 100 %. Les jeux vidéo étaient excellents, les récompenses aussi, & l'ambiance générale était super agréable.
Un grand merci à Gloire pour son accueil chaleureux dès le début & pour son aide. Merci également au manager pour sa patience & sa compréhension. J'ai vraiment apprécié leur service.
We went there for their new year event, & honnestly it was amazing! We had access to a small but nice dessert open bar. Also were given a beer & at midnight a glass of bubles.
We had an amazing time waiting for midnight while playing a bunch of different arcades (which were included in the ticket price)
Finally, what I'll probably remember the most, was the magician, seing incredible magic tricks right in front of you was mesmerising.
Overall a great experience!
Ils ont essayes de frauder ma carte
La bouffe est horrible..froide sans gout...on dirais de la bouffe de refuge
Mais malgre tout ca
Le service est encore pire
30 minutes d'attente pour etre servis....30 minutes pour la facture
Le staff est trop occupe a se plaindre & jaser
Assez decevant
We were seated by the front staff whom was at the podium & we sat for nearly 20 minutes & our server never arrived, no greeting, no water, nothing. (I waved at a worker & they said that our server was coming). Never knew if our server was going to arrive at all we did not stay to find out.
The place (the restaurant section in particular) has so much potential it is unfortunate. Maybe it will improve in a few years time
7 months ago:
Food needs to improve big time. Sesame noodles lacking flavour. Nachos was quite lacking as well (chicken & the pork) Maybe will just try the pizza next time. Everything else was underwhelming the guy enjoyed his chicken though.
Arcades are great service is great
Horrible management, under staffed & very inexpensive waiters. We came for the all you can eat wings but I ended up only getting 24 wings after 2 hours... since you start with 12 wings & can only order 6 wings at a time afterwards. It also took about 50mins to get our first round of drinks & half of the wings were cold to the touch when we got them. Side note, alot of the tables that were empty still had food on them that wasnt cleaned up from the previous people... what a dissapointment.
I ordered all you can eat wings with my group. It took alot of time to get the first plate of wings, as well as for the second & third plates. On our third plates, the chicken wings were cold right upon receiving them, which made us lose our appetite. Our drinks also came late & we had to ask staff to remind them. Service was not timely overall & the food quality was low.
My kids like this place very much, there's a lot of games & new stuff.
Clean
Safe
RECOMMEND
Very disappointing experience.
There were not many arcade games available, & several of the ones that were there were not functional. We also expected to eat on-site, as there are two restaurant options; however, one was closed for a private event & the other had already closed. There was no signage or notice advising that the restaurants were unavailable.
We purchased a 4-hour unlimited gameplay card with the plan to play, then eat, & finally see a movie. Instead, we were forced to leave the mall to find food elsewhere & then return for the movie, which completely disrupted our plans.
Overall, the lack of communication & unavailable amenities made this a very disappointing experience.
Food here is terrible. Frozen burger patties, salad with no dressing, fries overcooked, & raw chicken wings. We asked the waitress to cook our chicken wings a little more & she gave us attitude. She went in the kitchen & came back out saying the cook said its normal that its red inside & its because the way they killed the chicken & the veins are red… wait staff & cooks should not say stuff like that. You can see the picture that its completely red inside & its unappetizing. They eventually changed it but with a lot of attitude. Arcades are great but they need a better cook & a floor manager that knows what to do.
If you have ever wondered what it feels like to wait 20 minutes for a glass of diet coke, you should try the new restaurant that has the 2 pool tables at the rec room. The food itself wasn't bad, but the service was very very bad. My food got cold before I got my drink. Which eventually took 3 seconds to make.
Gave us an uncooked burger, waitress got the order wrong & refused to change both orders. It's unbelievable & unacceptable