The Rec Room
FERMÉOuvre aujourd'hui à 10:00
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Commodités, services et plus
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Afficher toutgame(28) arcade(19) kid(17) jeux(15) bar(10) recommend(8) ticket(7) family(6) royalmount(6) birthday(5) clean(5) credits(5)Came here at 7:30 for the all you can eat wings & we were told there is a new policy where we need to make reservations. They told us it would take 30 minutes before we got seated. After 25 minutes, we were told that they weren't selling wings anymore. So we waited all this time to not eat anything in the end.
This place could be better …
No ambiance of the game
Food was burnt & others that adding fancy stuff it was really bland & my chicken wings was overcooked & didnt want to ask for another one
Waiter even forced us to pay 18%
Lol what a weak move on his part
It might be a high end place but the quality & service was nowhere near the 18% tip that was automatically included in our bill.
Might be a scam but just wanted to let yall nnow about it
But the kids had fun with the arcades
Alot of choices but no intial d
Bummer lol
Id come back for the arcades but never for the food
I dont recommend this unless they improve
Their food is disgusting. I ordered the chicken tenders for my children & it was raw chicken. It was not cooked. The calamari tested like cardboard! I was too disgusted to continue eating my chicken burger as i was worried that it will be undercooked. It was a waste of 113$ chicken wings were good but meh not worth the vibe. However, the arcade zone was amazing, lots of fun!!
The experience was disappointing from the start. We waited over 30 minutes just to receive water, & the information provided about the all-you-can-eat wings was inconsistent & confusing. One person in our group did not want wings but was still required to participate, which meant we were unable to order from the regular menu.
What made the situation more frustrating was seeing a large table nearby with the same all-you-can-eat option, where some guests were still allowed to order from the regular menu. This inconsistency made the policy unclear & unfair.
Additionally, we were informed that last call would be at 10:30, yet we were asked to place our final order at 9:40. Shortly after, the waitress returned to say we could order more, which was contradictory & unprofessional. It gave the impression that we were being rushed to leave, despite the restaurant not being busy. The waitress also repeatedly came to our table asking if we were finished, even though we were clearly still eating, which added to the pressure.
While the service was not entirely poor, it lacked organization & clear communication. Overall, the experience could have been much better, & I would not return.
We went for the all you could eat wings.. 2 of us got there before our group of 14 arrived..
The restaurant was quiet, not busy at all.. It took approx 10minutes for a host to even greet us.. Then we were seated & took another 15minutes to flag down to manager to ask if we could order a drink.. The manager spoke to the waitress who took another 15minutes to come & take our drinks.. Our party then arrived.. We did the all you could eat wings. We were allowed to order 1 set of 12 wings & then by 6's.. it took them almost 2 hours to serve me 12 wings & then another 6 wings.. was impossible to take advantage of all you can eat wings.. Worst service ever & I would never go back!
Instead of helping the staff, the manager just walked around delegating & doing absolutely nothing!
Worst experience ever in a restaurant. All 14 of us said the same thing, we will never go back or waste out time & money!! & it wasn't cheap..
Horrible management, under staffed & very inexpensive waiters. We came for the all you can eat wings but I ended up only getting 24 wings after 2 hours... since you start with 12 wings & can only order 6 wings at a time afterwards. It also took about 50mins to get our first round of drinks & half of the wings were cold to the touch when we got them. Side note, alot of the tables that were empty still had food on them that wasnt cleaned up from the previous people... what a dissapointment.
I ordered all you can eat wings with my group. It took alot of time to get the first plate of wings, as well as for the second & third plates. On our third plates, the chicken wings were cold right upon receiving them, which made us lose our appetite. Our drinks also came late & we had to ask staff to remind them. Service was not timely overall & the food quality was low.
Food here is terrible. Frozen burger patties, salad with no dressing, fries overcooked, & raw chicken wings. We asked the waitress to cook our chicken wings a little more & she gave us attitude. She went in the kitchen & came back out saying the cook said its normal that its red inside & its because the way they killed the chicken & the veins are red… wait staff & cooks should not say stuff like that. You can see the picture that its completely red inside & its unappetizing. They eventually changed it but with a lot of attitude. Arcades are great but they need a better cook & a floor manager that knows what to do.
The Food + Bar was well cleaned & huge, the wings was so tasty. Didn't know this place was opened because I arrived when the mall was closed! Food took a minute to arrive but everything was fine.
We went for all you can eat wings & we were really surprised with the quality of the food. It exceeded our expectations & 100% worth it. Everything was fresh & hot. The service was great as well & we definitely recommend this place.
Terrible bar service, 30 minutes for a drink, 20 to pay. Food is hit & miss, do NOT get the pasta or macaroni, wings were good. Rude staff. Games are pretty great!
There were quite a few issues during our visit that impacted the experience. First, we were seated directly next to the stage. Despite the restaurant being mostly empty, our request to move was denied, which was disappointing.
Service was also lacking. Our server didn't come by for over 20 minutes-not even to take a drink or popcorn order. Partway through our visit, his shift ended, but no one informed us. We were left confused when we couldn't find him anymore.
We ordered several items from the shareables menu: the giant pretzel, lettuce wraps, jumbo chicken wings, & loaded nachos. While we also received a calamari plate by mistake, which we were charged for, all the appetizers were delicious. Most of our group ordered burgers for their mains. While the chicken sandwiches were tasty, all of the burgers were burned & had a strong burnt taste. Mine was so overcooked it had to be remade-& even then, I ended up not eating it. This was extremely disappointing. On a positive note, the mini desserts were enjoyable.
Overall, I'd return only for the shareables or non-grilled items. I wouldn't recommend the burgers or anything off the grill based on this experience