Restaurant Balam
8510 Chemin Royden
The Rec Room
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Au menu : activités et jeux d’arcade à la fine pointe, restaurant, bar et divertissement. Que vous rêviez d’être un pilote de course, une star de basketball ou un tireur d’élite, chez nous, il y a mille et une façons de mettre vos amis au défi! Service aux tables, bar, casse-croûte : on a tout ce qu’il vous faut, des petites bouchées solos aux festins multijoueurs.
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Afficher toutgame(16) jeux(11) arcade(11) kid(10) burger(5) royalmount(5) family(4) bar(4) prix(4) credits(4) chicken(4) clean(3)Page 1 de 1 - 7 Avis
Mr
Horrible management, under staffed & very inexpensive waiters. We came for the all you can eat wings but I ended up only getting 24 wings after 2 hours... since you start with 12 wings & can only order 6 wings at a time afterwards. It also took about 50mins to get our first round of drinks & half of the wings were cold to the touch when we got them. Side note, alot of the tables that were empty still had food on them that wasnt cleaned up from the previous people... what a dissapointment.
Mr
I ordered all you can eat wings with my group. It took alot of time to get the first plate of wings, as well as for the second & third plates. On our third plates, the chicken wings were cold right upon receiving them, which made us lose our appetite. Our drinks also came late & we had to ask staff to remind them. Service was not timely overall & the food quality was low.
Soufiane
If you have ever wondered what it feels like to wait 20 minutes for a glass of diet coke, you should try the new restaurant that has the 2 pool tables at the rec room. The food itself wasn't bad, but the service was very very bad. My food got cold before I got my drink. Which eventually took 3 seconds to make.
Alice
I went to The Rec Room recently - the arcade itself was fun & the floor staff were friendly & helpful. The games worked well & the overall vibe was good.
Unfortunately, the bar service was really disappointing. It was slow, disorganized, & the bartenders didn't seem interested in helping customers. It took way too long to get a drink, & when I finally did, the service felt rushed & unprofessional.
It's a shame because the rest of the place has great potential. If they could improve the bar service, it would make a big difference in the overall experience.
Nick
Terrible bar service, 30 minutes for a drink, 20 to pay. Food is hit & miss, do NOT get the pasta or macaroni, wings were good. Rude staff. Games are pretty great!
Marlie
There were quite a few issues during our visit that impacted the experience. First, we were seated directly next to the stage. Despite the restaurant being mostly empty, our request to move was denied, which was disappointing.
Service was also lacking. Our server didn't come by for over 20 minutes-not even to take a drink or popcorn order. Partway through our visit, his shift ended, but no one informed us. We were left confused when we couldn't find him anymore.
We ordered several items from the shareables menu: the giant pretzel, lettuce wraps, jumbo chicken wings, & loaded nachos. While we also received a calamari plate by mistake, which we were charged for, all the appetizers were delicious. Most of our group ordered burgers for their mains. While the chicken sandwiches were tasty, all of the burgers were burned & had a strong burnt taste. Mine was so overcooked it had to be remade-& even then, I ended up not eating it. This was extremely disappointing. On a positive note, the mini desserts were enjoyable.
Overall, I'd return only for the shareables or non-grilled items. I wouldn't recommend the burgers or anything off the grill based on this experience
Jon
Very friendly place to hang out before/ after a movie or again after a shopping session. Lots of activities at affordable prices. It's possible to eat or order something to drink which is a plus versus other cinemas.