Terrasse Nelligan

Bob

3.0

We visited the Terrasse Nelligan with a party of six
The terrace itself is beautiful, comfortable, & has a great atmosphere. Our server, Evgeniy, was pleasant, professional, & provided excellent service throughout the evening.
Unfortunately, the food experience did not match the quality or pricing of the restaurant. My wife & I ordered the seafood tower & were surprised by how small the oysters were compared to the appetizer of six oysters we had ordered earlier, which were excellent. The half lobster was also extremely small, & the claw had not been opened or cracked before serving.
We asked for assistance, & our server brought us nutcrackers. Because the shell was so hard, lobster liquid sprayed onto several people at our table, including my shirt & pants. For a restaurant positioned at this level, serving lobster without properly preparing it first is disappointing.
What was most frustrating was the lack of response from management. Our server informed the manager of the situation, but she never came to our table, acknowledged the issue, or offered an apology.
With a bill exceeding $800, we expected much better attention to detail & customer care. While the setting & service from Evgeniy were excellent, the food quality & management response left us disappointed.

Thomas

4.0

Petit problème à la cuisine mais Lou a réussi à nous offrir une soirée incroyable. Merci à cette superbe serveuse d'avoir rendu cette expérience agréable malgré les problèmes

Nicolas

5.0

Super service de Phillipe merci !

Sophie

5.0

Merci à Edouard & Yannis! Bonne ambiance

Marie-Amelie

5.0

We had a wonderful time on the beautiful rooftop terrace on a sunny Sunday afternoon. The view was spectacular, the food was great & the service was outstanding from start to finish. A special thank you to Philippe, our server, who made the experience even more enjoyable with his attentive & professional service. I would highly recommend this place & will definitely be returning.

Lina

5.0

Super accueil & service par Édouard en salle & Yannis au bar !

Robin

5.0

Merci a edouard pour le service!

Bl0rex

5.0

Merci pour le service Edward & Yannis!!!

Quelle belle vue sur le Centro/Vieux-Montréal

Alex

5.0

Merci à l'équipe très pro & souriante! Spéciale dédicace à Philippe!

Ankita

5.0

Our host tonight was Dominique. 10/10 service. We went to celebrate my partners Birthday & he was extremely welcoming. The food was to die for. Lobster rolls are highly recommended. Definitely visiting this place again.