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Coffee Shop

Starbucks

Downtown
3.3$
OPEN6:30 am - 10:30 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Starbucks, Downtown - Montreal
CaféSandwichesDesserts & SweetsBreakfast
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About

Starbucks serves a comprehensive selection of premium arabica coffee beverages, ranging from signature espresso-based lattes and cappuccinos to seasonal handcrafted cold brews. The menu features an extensive array of artisanal sandwiches prepared with high-quality meats, cheeses, and fresh produce. Patrons select from a wide variety of decadent desserts, including classic pastries, rich brownies, and cake pops that cater to diverse preferences. The environment facilitates both productive work sessions and casual social interactions through a consistent, modern interior design focused on efficiency. Every drink relies on ethically sourced coffee beans, roasted to precise profiles to ensure consistency across the global brand. Beyond the primary beverage offerings, the selection includes nutrient-dense protein boxes and yogurt parfaits designed for immediate consumption. This establishment maintains high service standards to deliver reliable quality across all menu categories.

Details

Amenities, services & more

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3.3123 ratings
5★
37%
4★
11%
3★
7%
2★
36%
1★
9%

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Reviews for Starbucks

Food
Service
on Google3.9 (900+)
*as of 2026-07-15
3.3123 ratings
5★
37%
4★
11%
3★
7%
2★
36%
1★
9%
Write your review

Reviews often mention

Display Alldrink(6) coffee(5) favorite(4) cafe(4) barista(3) helpful(3) cashier(3) pet(3)

Review Summary

Reviews for Starbucks reflect a mixed experience characterized by high-quality beverages and generally friendly, welcoming staff, though operational inconsistencies remain a frequent concern. Many patrons appreciate the delicious drinks and the polite, helpful nature of the baristas, which often compensates for service lapses. However, recurring complaints point to significant wait times, understaffing issues, and a lack of seating or amenities that impact the overall convenience of the location. While some visitors enjoy the pleasant atmosphere and location near campus, others express frustration over frequent order errors, unclear pet policies, and a perceived lack of urgency, suggesting that the experience is highly dependent on the specific shift and the individual service received.
Page 1 of 1 - 5 Reviews
Wendy
1.0

The girl working at the cashier on April 26th was very unfriendly. She clearly did not understand the customer's request, & what made it worse was that when I tried to explain, she became very impatient & visibly unhappy. This created an uncomfortable experience, especially for an older customer.

The way I was treated was disappointing. This situation reflects a lack of proper training & consistency with company standards. I hope the management takes this seriously & ensures staff are better informed & more respectful with customers.

Apr 26, 2026
on Google
Minh
1.0

The cashier was not taking order properly. Wasted my time waiting for the second drink.drinks was poorly maked. The workers are not happy toward customers .

Mar 16, 2026
on Google
Kelvin
4.0

Nice Starbucks location, veey convenient..but what I liked most is the service when I came. The guy making my coffee was very pleasant, helpful & friendly. It makes all the difference between me wishing to come back or not. I read some reviews that not every customer is so lucky to have a cashier or barista who cares, but I guess it depends on who serves you & who works that day, as they are all mostly students. & of course how nice you are as a customer affects how nice they are back to you.

If I want to go to Starbucks, I would definitely come back here again.

Sep 11, 2025
on Google
Arefeh
3.0

Tonight we went to Starbucks to grab a drink, & my friend wanted to use the birthday offer. But the cashier completely ruined the vibe with her attitude, acting like we were trying to scam them. She eventually gave my friend the drink after checking her ID, her last date of purchase,etc..!!! but her behavior was so disrespectful. Honestly, I expected way better from Starbucks! never happened to have any problem until tonight.

Dec 28, 2024
on Google
A
5.0

The staff were extremely helpful & friendly! I wasn't sure if I could use a reward & the cashier was able to help me quickly Keep in mind I went at an off peak time

Sep 25, 2024
on Google
  • 1
View 123 ratings
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