Spirulina

Zakaria

1.0

I really like the concept behind Spirulina, & I've tried many different locations. Unfortunately, this one has disappointed me every single time. I've given it three chances, hoping the experience would improve, but it never did.

The biggest issue is the staff's attitude. They come across as indifferent & simply don't seem to care. If your order is made incorrectly, there is little concern about fixing it. On one visit, I even saw an employee standing behind another employee just chatting instead of helping, & they clearly weren't being trained while the wait line was getting long.

The service is also incredibly slow. Waiting 15 minutes for a smoothie is unreasonable, especially when the store isn't particularly busy.

What bothered me the most happened twice: my smoothie cup made my hands smell like onions because the employee prepared a salad first & didn't change their gloves before making my drink. That's completely unacceptable from a hygiene standpoint.

To make matters worse, this is also the least pleasant Spirulina location to sit & enjoy your order.

Upper management should really pay attention to the recurring reviews for this location. There are clearly ongoing issues that need to be addressed.

Lisa

4.0

Bonne bouffe santé. Mais Spirulina a refuse de nous servir de l'eau.

Fatima

1.0

Je viens de prendre ma commande ,j'ai demander un verre d'eau que le Mr a la caisse refuse de me donner en disant comme quoi c'est interdit alors que juste a cote j'ai vu la dame avec un iced water spirulina cup next to there stand what a shame or just because im not white vraiment la honte il ne mérite meme pas le tips que j'ai laissé

Marnie

5.0

A very cool experience overall on a busy Saturday!. Super attentive & kind staff, food was amazing. I will be back!!

Matthew

5.0

Had a great meal this weekend. Ingredients were fresh & the staff were super helpful & organized!

Shawn

5.0

Seemed pretty busy this weekend, but staff & service was top notch. Would recommend 👍

Ellie

5.0

the Thursday crew is awesome! i gave them a high five cause of how amazing they all are!!!

Harv

5.0

They remade my drink after I noticed they used regular milk instead of oat.

Samin

1.0

Extremely disappointing experience at your Royalmount location. The'strawberry matcha' tasted nothing like matcha & had zero trace of strawberry flavor. It was bland, poorly made, & frankly not worth drinking. What made it worse was the staff insisting it was correct instead of acknowledging the issue. Charging $10 CAD for something of this quality is unacceptable. If you're going to price drinks at a premium, the ingredients & preparation need to reflect that-this didn't come close.

Gabriel

1.0

A sad chicken avo [dish]. I have eaten things without any joy, but this one is surely the saddest meal I've ever had in my life. Nice & fresh ingredients, but made without love. The rim of my plate was dirty - really dirty