Soubois

Gbv

1.0

I had one of the WORST experiences at this club, especially when it came to the valet service & the so-called VIP section.This was my first time going there, & it will definitely be my last.

First, the valet situation was completely unacceptable. I gave my car to the valet, along with several other people I was with.When we arrived, there was only ONE valet attendant working, & multiple cars were waiting. We stood outside for over 15 minutes just waiting for someone to take our keys.

Meanwhile, the club staff kept pressuring us to go inside because we had a section. We repeatedly explained that we couldn't go inside because we were still waiting for the valet to take our cars.

When the valet attendant finally came, HE specifically told us to leave our cars in the small alley next to the valet booth. We followed his instructions, handed him our keys, & went inside.

At the end of the night, I went to pick up my car, & the first thing the valet attendant said was,'Oh, you all left your cars in the alley, & the police gave everyone tickets.'

EXCUSE ME??? We left the cars there because YOUR valet attendant told us to ! How are customers supposed to be responsible for parking tickets after following the exact instructions given by the valet service? Complete nonsense & absolutely unacceptable.

Then there was the VIP section.

What exactly is the point of paying for a VIP section near the DJ booth if the section is going to be overcrowded with random people all night?

People were constantly pushing into us, arguing & fighting, spilling drinks on us, & stepping on our feet. At that point, what exactly did we pay for? There was absolutely no control over who was entering our section.

We complained to the staff & were told they understood the problem. Security was literally RIGHT BEHIND our section, yet nothing was done to control the crowd or prevent random people from continuously entering.

If customers are paying extra for a VIP section, there should actually be some level of crowd control, security, & exclusivity. Otherwise, what are we paying extra for?

Between being ticketed after following the valet attendant's instructions & paying for a VIP section that basically became an overcrowded general-admission area, the entire experience was ridiculous.

This was my FIRST time at this club & absolutely my LAST.

NEVER AGAIN

Mehreen

5.0

Had an incredible experience dining at Sousbois! Highly recommend.

Naomie

4.0

J'ai essayé la lasagne & elle était excellente!!! Cependant, il fait très noir dans le restaurant, donc pour manger c'est pas super idéal. L'ambiance est quand même agréable.

Zachary

1.0

Absolute horrible experience, disrespected by security. Horrible staff, & an overall pathetic environment.

Do NOT recommended, better off going to any other bar/club in Montreal.

Kent

5.0

Debo & Aymen gave us a great service

Maryam

2.0

Went here for a group dinner last night. Our group ordered food & lots of drinks throughout the night, tipped throughout the night, & spent A LOT of money here overall. However, after one drink order where we did not leave a tip, the male bartender became incredibly rude & refused to serve us WATER for the rest of the night because'we didn't tip him.'

This was extremely unprofessional & honestly concerning, especially considering how hot & poorly ventilated the establishment was. Would not return

Yyttt

5.0

Ace's event was amazing. I enjoyed it

O.

5.0

Great ambiance & great service (especially Debo).
Truly recommend!

Alexander

5.0

Great ambiance! Enjoyed the atmosphere, the service, & the music. Great dining experience.

Noah

1.0

Bartender was the worst I've ever seen. Jumped over the counter to press my friend when he didn't tip. Genuinely worst service I've ever encountered in my life.