Six Pints - Académie de la bière is viewed as a convenient stop between flights with quick service that suits airport travelers; the burger is praised as the best in the city, but the service can feel rushed and come off rude.
I am writing regarding a disappointing experience I had last Friday at your Montréal-Trudeau Airport location.
I had already spent approximately $60 on food & drinks at the restaurant & had finished my meal. Since the Montréal Canadiens game was on & I could not see the TV from my original table, I moved to sit at the bar to watch the game while waiting at the airport.
A bartender then told me I could not sit at the bar without purchasing another drink, despite the fact that I had already spent a significant amount at the restaurant moments earlier. When I questioned the policy & said it seemed unreasonable, I was threatened with being removed from the bar area. Eventually, another customer kindly offered to share his beer with me so I would be allowed to remain seated.
After that interaction, the bartender continued staring at me in a way that made me feel uncomfortable & unwelcome. What should have been a relaxed airport experience became unnecessarily unpleasant.
I understand businesses have policies, but I felt the situation was handled very poorly, especially considering I had already been a paying customer. I wanted to bring this to your attention because the service & attitude I experienced did not reflect the level of hospitality I would expect.
My boyfriend & I had the classic poutine & were surprised at how good it was. This poutine hit different & we still talk about it. When we try poutine from somewhere else, we say it's good but it doesn't beat the one from the airport😂
May 12, 2024
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Had the breakfast poutine, excellent food with great service. Definitely recommend trying it out, will try again next time I pass through Montréal airport .
The service & food were great, but $75 for a burger & 2 beers... come on, guys, don't take advantage of us being trapped inside the security area at the airport to charge us an arm & a leg.
