Second Cup Café

Rokaya

4.0

I would normally give this place a 5 stars review if the staff were kinder.
I go there almost daily for my coffee, yesterday i went with my coworker for a 6 drinks order, I kept asking the barista every time she gives me a drink which one it is so nothing gets confused. She looked at the trainee barista & told her in very mean tone, in their native language (which happens to be mine as well, but I dont know if they knew) that she « hates stupid questions » the trainee agreed & they repeated it like 4 times, to my face, where I could clearly hear. I worked customer service too in the past, so i know the job can be exhausting, but i have never spoken ill of the clients to their face. To say I'm disappointed is an understatement.

May 21, 2026

on Google

Sarah

5.0

Such nice staff & great service!!! Barista was so so kind & fast!!

Dec 19, 2025

on Google

A

1.0

Barista was rude & the hot chocolate was awful

Dec 11, 2025

on Google

Alen

5.0

The guy barista every Sunday afternoon in this place is very consistent with his customer service. He is nice & friendly & he knows how to make a proper foam for the latte. Also, the Latte Chocolate Dubai that he recommended today is fire 🔥. I highly recommend it

Nov 16, 2025

on Google

Amru

2.0

Croissant was not fresh, then microwaved. Smoothie is crunchy ice slush with frozen fruits. Baristas are hardworking nice folks serving low quality products.

Jan 27, 2024

on Google