Second Cup Café recueille des avis qui soulignent une ambiance chaleureuse et conviviale, un espace généreux avec des sièges variés, des prises électriques et une atmosphère adaptée pour lire, étudier ou se détendre, ainsi qu'une offre de cafés, boissons et pâtisseries qui récolte de nombreuses satisfactions, notamment après une rénovation qui a rendu l'endroit plus agréable et un service souvent souriant et attentionné. Des remarques soulignent toutefois des expériences inégales: certains clients signalent un service parfois froid ou débordé, des files d'attente en période d'affluence et des erreurs ou des boissons mal préparées; d'autres pointent des prix un peu élevés et des détails pratiques comme l'absence de commandes en ligne sur certains emplacements ou des toilettes pas toujours impeccables. Dans l'ensemble, ce lieu reste prisé pour son cadre et la qualité du café, et les retours positifs sur le personnel et l'ambiance dominent, ce qui en fait un repère bien noté en ville.
I had a great experience here. The coffee was fresh & well-made, & the atmosphere was cozy & perfect for studying or relaxing. The staff were friendly & the service was quick. Definitely a nice spot if you're looking for a good coffee break in the city. I'll be coming back!
I find the employees often make mistakes & act cold with customers. Lots of seating & electric outlets available, great place for studying. However, I would rather go somewhere else.
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Just arrived in Montreal & was looking for a hot coffee when I came across Second Cup. Such a cute & cozy spot! The staff was super friendly, there's plenty of space to sit, read, or work, & the selection of coffee, smoothies, sandwiches, & pastries is great.
Excellent first impression-will definitely be back. ☕?
The service is good. The staff are nice & very welcoming. There's no problem there but the frappe they made me was horrible. It was 90% ice with a touch of coffee. For 7.50$ it was really not worth it.
Lovely café with such a warm vibe. The lady working there was very kind, I had chocolate cake & earl grey tea both were great. A perfect spot to chill for a bit.
25 janv. 2026
sur Google
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We visited yesterday after a cold long walk, the atmosphère was so warm & the cashier was super welcoming & friendly. They were so busy due to the protest running outside but the service was super good. We got cappuccino & americano. Definitely going to visit more often.
Got here for couple of times during my visit to Montreal, perfect service, coffee & food. Decent quality & lovely staff, specially the tall guy who looks like the manage
29 déc. 2025
sur Google
🍽️
Sachez où manger à Montréal avant tout le monde.
Découvrez en primeur les ouvertures les plus branchées, des menus secrets et les coups de cœur de RestoMontreal.ca. Rejoignez plus de 50 000 foodies.
I'm a long-time customer of this café & i like the new look after the renovation. The interior design has improved a lot & the atmosphere feels really nice now. The staff are friendly, helpful, & always smiling. I really enjoyed my coffee & dulce de leche cake on a very cold day. recommended ✨
Excellente expérience au café. Malika offre un service impeccable, toujours avec le sourire & une grande gentillesse. Elle fait vraiment la différence.
I was shocked after my purchase at this location with a big peace of hard plastic that was in my sandwich 🥪 😐
I almost sallow it.
There was no compensation, no apologies.
Very unprofessional.
I have contacted there team online nothing resolved
100% sure , it was the Stanley location. Year 2023.
Ticket#134553/Second Cup/Second Cup Contact Form -- has been updated
i had a cinnamon latte today morning. delicious & expertly crafted. exactly what I look for in a café. they have a great selection of coffee & & speciality drinks for each season, all made with care. definitely will come back again.I can tell the team really care about their customers, their welcoming & being friendly made my day
Went to second cup for my 2nd caffeine fix. Food & drinks were a bit pricey but other than that the service was decent. I like the dining area with 2 floors.
Extremely disappointed with my visit. I ordered filter coffee, & they served me a single shot with hot water, claiming it was filter coffee. The quality was terrible, & they were blatantly dishonest about it. The place also smelled like onion & food, making it impossible to enjoy coffee. I will never come here again & definitely won't recommend it!'
