Schwartz's Deli

Abbiee

5.0

A classic smoked meat diner that holds so much history.
Prepare for line ups if you are dining in. If you are taking out there is a much shorter line to the building on the left. The sandwiches itself is not that big, recommend at least one per person for a meal.

Mark

5.0

Omg so good. We'll be back. Met a couple that comes here from LA every summer for their sandwiches. Thenwaitersnare great & the atmosphere is classic. What a deli sandwich. Save room for poutine!

Milton

1.0

Vraiment très ordinaire... le service n'est pas formidable non plus. Difficile à comprendre la popularité de ce comptoir à sandwiches. Possiblement que la clientèle se fie plus au'hipe' qu'à leur capacité de dégustation...

Sarah

1.0

Extremely mediocre smoked meat sandwiches. Dry flavourless meat & overpriced for what you get. Unfortunately just another MTL tourist trap. I have had significantly better elsewhere in MTL! Go somewhere else!

Carla

4.0

I'll admit the food was amazing. The smoked meat sandwiches are incredible. My children loved the poutine as well. We bought a big jar of the delicious pickles to take home as well.

Most of the employees were great. Especially the nice guys making our sandwiches. However I was quite disappointed with another employee there. As my husband & I were getting our orders at the counter we asked our kids to get a free table at the back of the deli so we could relieve the congestion in the lineup. As they were waiting one of the employees started raising their voice to my oldest questioning why they were there. She was in tears when we brought them their food. I understand the place is busy & high stress but it's no excuse to be unkind to people let alone children just waiting for their food.

Brian

5.0

Hands down one of the best sandwiches that I have ever had. The Poutine was delicious. Line wrapped around the corner but worth the 50 minute. The food comes out super fast.

Jiwon

5.0

Best smoked meat sandwich of all time! Turnover is quite fast, we waited for 15m-ish for Sunday lunch. We always get the plate of meat to make our own sandwiches. Our server recommend cherry soda & I am glad I took his words. Great pair with the sandwich. Can't wait to go back there next time I visit Montreal

Arezou

5.0

If you're visiting Montreal, this place is a must!

I tried the famous smoked beef sandwich with a pickle on the side. It's such a traditional experience, & I can definitely see why people line up for it. There was a long queue, but it was absolutely worth the wait.

The dine-in area was very busy, & everyone was seated quite close together, which added to the classic, old-school atmosphere.

What impressed me the most was the staff. They were incredibly polite, attentive, & organized. Even with such a packed restaurant, they paid attention to everyone & made sure everything was running smoothly.

As for the food-it was amazing. I genuinely loved the flavor, & I'm not even joking when I say I could have eaten five sandwiches! We each ordered one, & by the time we finished, we wished we had ordered another.

I also really liked that they separated the takeout & dine-in lines. It made everything much more organized & efficient.

Whenever I'm back in Montreal, I definitely won't miss this place.

See you again, guys! 😉

Daniel

5.0

Great smoked meat sandwiches in a great atmosphere.

Definitely worth the wait.

Urvaksh

3.0

I visited Schwartz on a Thursday evening with my partner & ordered two smoked meat sandwiches. The food itself lived up to its reputation, but unfortunately the customer service was among the worst I have experienced.

The employee taking our order was unnecessarily rude, & the cashier was equally dismissive & unwelcoming. As visitors to Montreal, we were made to feel uncomfortable & judged for not being locals & not speaking fluent French. There is no place for that kind of behavior in any customer-facing business, let alone one with the international reputation that Schwartz has built over the years.

It's disappointing that such poor customer service overshadows what is otherwise an iconic dining experience. Employees represent the brand, & in this case, they did a disservice to the legacy & heritage of Schwartz.

I do have a photo of the employee preparing the sandwiches, but I have chosen not to post it out of basic respect & decency - qualities that were unfortunately absent in the way we were treated.

I sincerely hope management takes this feedback seriously. A legendary establishment should be remembered for its food & hospitality, not for making customers feel unwelcome. Based on this experience, I cannot recommend Schwartz to friends or family visiting Montreal until meaningful improvements are made to the customer experience.