Rôtisserie St-Hubert
Restaurant
Rôtisserie St-Hubert
Ouvre aujourd'hui à 11:00Fête du Canada: l'horaire peut varier
| lundi | 11:00 - 21:00 |
| mardi | 11:00 - 21:00 |
| mercredi | 11:00 - 21:00 |
| jeudi | 11:00 - 21:00 |
| vendredi | 11:00 - 22:00 |
| samedi | 11:00 - 22:00 |
| dimanche | 11:00 - 21:00 |
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Avis pour Rôtisserie St-Hubert
Les avis mentionnent souvent
chicken(23) sauce(9) fries(9) poulet(7) piri piri(6) delivery(6) bbq(6) sec(5) bar(5)Page 1 de 6 - 102 Avis
Lilibou
I ordered take out. I come from Lachine because it was always good. But not this time the chicken was dry & the coleslaw was also very dry. I stopped going to the one in La Salle because it was not very good. But now where go I go?Voir plus
Mtl
Despite having a packed schedule, I deeply appreciate the ambiance & ritual of dining out. For me, stepping into a restaurant is like attending a live stage production-each member of the staff, from the cooks to the waitstaff, plays a role in orchestrating the experience. The final act, the presentation of the meal, is the satisfying dénouement. Everyone walks away fulfilled: the customer with a delicious meal, the server with a well-earned tip, & the restaurant with another satisfied guest.
However, with time being a rare luxury, many of us rely on takeout as the next best option. In today's fast-paced world, food delivery apps have made this incredibly convenient, whether it's through platforms like Uber Eats or a restaurant's delivery service. I tend to opt for pick-up. It's more cost-effective, & I like to double-check the order before leaving. After all, when kitchens are running at full speed, human errors can happen.
I've had a few instances over the years where something in the order was missing, which often leads to an awkward return trip & the uncomfortable feeling of having to'prove' your case. Sometimes, the interaction can be tense-something no customer (or staff member) enjoys.
This brings me to a recent experience with Restaurant St-Hubert, a restaurant I've been loyal to for over 25 years. Every Saturday, like clockwork, I place the same order through their app-just a few taps, payment confirmed, & I'm off to pick it up. It's become a comforting weekly ritual. However, this past Saturday, something felt off. The box was unusually light, & once I got home & wrestled through the tightly secured packaging-you practically need scissors to cut through those plastic ties-I discovered that the fries were missing. All that remained was a solitary chicken breast. I was understandably frustrated. It was such a simple order-how could something so basic be overlooked?
Still, instead of marching back to the restaurant, I decided to submit feedback through the app when prompted about my experience. To my surprise, within a minute, I received a $5 credit toward my next order. No phone calls, no arguments-just quick, courteous resolution. & sure enough, the following Saturday, everything was back to normal. The meal was complete &, once again, satisfying.
Some of my friends argued that I should have asked for a full refund. But honestly, is that the kind of society we want to live in-one where we capitalize on every minor mistake for maximum gain? I believe in fairness & understanding. Mistakes happen. What matters most is how a business responds, & Restaurant St-Hubert did so swiftly & respectfully.
This experience reminded me why I remain a loyal customer. Restaurant St-Hubert is more than just Quebec's top chicken restaurant-they consistently offer quality food, dependable service, & genuine customer care. They serve not only great rotisserie chicken, but also ribs, burgers, wraps & comforting seasonal fare. & when they get something wrong, they make it right-without drama.
In a world where good service is often taken for granted, it's important to give credit where it's due. So here's a heartfelt thank-you to St-Hubert-for making things right, for understanding the value of loyalty, & for being a reliable part of my weekly routine. Sometimes, a small act of good service deserves a big shout-out.Voir plus
Alphons
The fries were not that good neither was the chicken. The staff were excellent. The super busy night may have contributed to the food taste. Usually the food is very goodVoir plus
Anna
i order delivery quite often & i love this place. food is always bomb & they always follow my requests. definately ordering again soonVoir plus
Boris
I've been going to this location since 2015. The food & the service is always on point. 11/10 experience every time I go, they truly mastered the art of making chicken. It's so tender & juicy that it's hard to even compare it to other rotisseries/restaurants.
I love how they even made an effort to make a gluten-free menu & the staff is very helpful about dietary restrictions for their clients.
That being said, could eat their BBQ sauce every day & never get tired of it.Voir plus
Tabitha
We took our food to go, but it was very good when we ate itVoir plus
Earl
Visiting from Ontario where St- Hubert doesn't exist any longer.Voir plus
David
Absolutely stellar food at this establishment. Great staff tooVoir plus
Caroll
Lori is an amazing server I would recommend going to st Hubert st Charles & as for LoriVoir plus
Ecaterina
The food was amazing! The service was a 10/10 they were quick & very attentive to my water & drink by refilling it. The place is extremely clean & great place to eat out with friends or family! Go to spot! :)Voir plus
Mei
I always have such a great time here. The staff is also very nice :)Voir plus
Bethany
I went there for Poutine had the best service was really really good. It's such a cute place like the perfect place to go after work for dinner service was really fast but then again I did go during a snowstorm so there wasn't that many people but I enjoyed it. The chicken was really good, but that's given.Voir plus
Ric
Been there few times,always fast polite & helpful,also very clean,above average for these restaurants.Voir plus
Victor
The woman who helped me order was very rude & had a very aggressive attitude towards my friend & I, while she treated the Canadian people with kindness.Voir plus
Alanna
I have been eating at this particular location for many years. Now, I know why. It's the service. I ordered the standard 1/4 chicken leg with fries. The taste has not changed in forever. But now there are new menu options like salad. Since St. Hubert specializes in BBQ chicken, you have to stick with the best. I did. But my lunch partner did not, & she ordered the Bankok salad with grilled chicken. Well, she returned it, stating that it was inedible. The waitress was super nice & gave her the same as I had. Both of us cleaned our plates. That's the way you do business. When a customer complains your job is to make them happy. & they did. Thank you.Voir plus